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Hotel Zazz

3.5 star property

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Banana Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Property video
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Parking available
  • Room service

Explore the area

View in a map
3711 Central Ave NE, Albuquerque, NM, 87108
  • Place, University of New Mexico
    ‪14 min walk‬
  • Place, University of New Mexico Hospital
    ‪3 min drive‬
  • Place, Kirtland Air Force Base
    ‪7 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪5 min drive‬

Room options

View all photos for Studio King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Studio King

9.6 out of 10
Exceptional
(15 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Double Queen

9.0 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Copper King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Copper King

9.0 out of 10
Wonderful
(57 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Banana Suite

Banana Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Banana Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Zazz

Hotel with a full-service spa, near University of New Mexico
A full-service spa, an outdoor pool and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Monets Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The shopping around Hotel Zazz gets high marks from our customers. During your stay, you're just a quick walk from Mariposa Gallery. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, aromatherapy or body treatments at Monets Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, fitness classes and yoga classes
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 13 minutes by foot from University of New Mexico and a 2-minute drive from Popejoy Hall
  • Local-area shuttle service available for a fee
Hotel Zazz offers its guests a full-service spa, an outdoor pool, and a health club. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 100 square feet (9 square metres) and includes conference space. Spa services, multilingual staff, and karaoke are also featured at Hotel Zazz. You'll have access to the outdoor pool and health club at a partner property. An area shuttle within 17 miles is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Zazz was completed in October 2022.

This 3.5-star Albuquerque hotel is smoke free.

Speakeasy – This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre
  • Street parking available
  • Area shuttle (surcharge) up to 17 miles
  • Secured, uncovered parking on site (USD 12 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Yoga classes

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 2:00 AM and 6:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: USD 11.56 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Reviews

Hotel Zazz Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 575 out of 861 reviews
Rating 8 - Good. 145 out of 861 reviews
Rating 6 - Okay. 68 out of 861 reviews
Rating 4 - Poor. 28 out of 861 reviews
Rating 2 - Terrible. 45 out of 861 reviews

Reviews

10/10 Excellent

Natasha

Stayed 1 night in Apr 2025

8/10 Good

Ramal

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Disliked: Room comfort

Not my vibe.

I cannot really give details because I didn't stay due to guest smoking right outside my room. This isn't my vibe, but could be fun for someone who likes it. Just not my style at all. I wouldn't recommend, but staff is professional and courteous.
Stayed 1 night in Jul 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and super cute with the vibrant colors. I loved that they included a black wash towel for makeup users. Their shampoos smell amazing!!! Overall my husband and I enjoyed our stay and will definitely be back soon.
Stayed 1 night in Jul 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Comfortable bed, clean, modern room, fun, colorful, and zany decor, cool AC. Quiet, also, even though the hotel was full. Coffee in the room, nice robes that feel cozy. The “Hydration Room” has ready made bags of ice for your room as well as a water refill station. Everything was contactless, accessed by various codes. Parking seemed secure but was an extra $12. Didn’t use the pool, but it looked nice. It was great to go to the speakeasy for a late cocktail. Breakfast with a mimosa right across the street at The Farmacy.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

This hotel is incredible and a must stay! The staff ALL of the staff were kind and very friendly. The vibe, the decor, the rooms everything was perfect. Cute, clean, quirky.
Stayed 1 night in Jul 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay ZAZZ
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mervi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love funky colors and art! Staff was very friendly!! I don’t know about this vip perk thing Expedia talked about but I think it was even better than staff was super friendly and made us welcome. Will stay here again definitely. Pool was deep and warm but not too warm. Bus to UNM/train/old town right outside hotel. Area outside was full of restaurants with great service.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!

Zazz Hotel - Not Worth the Hype or the Hassle If you’re considering booking at Zazz, think twice. They do not allow cancellations under any circumstance, which is frustrating if you end up regretting your choice (as I did). The property is extremely rundown—it shouldn’t even be listed as a hotel. The carpet was filthy, and the entire place felt neglected. On top of that, they charge $12.50 plus tax for parking, and if you don’t pay, you’re forced to park on the street—which felt completely unsafe. Customer service was mixed. A woman of color at the front desk was incredibly rude and unwelcoming—hard to miss her with her COVID mask pulled up to her eyeballs. On the other hand, a polite young man (also a person of color) wearing a gold chain was the only bright spot in an otherwise disappointing experience. I’m leaving out a lot, but please read the one-star reviews on Yelp—they’re accurate. I survived, but barely. Do yourself a favor: pay a little more and stay somewhere that’s actually clean and treats guests with basic courtesy.
What is the baggy & clip?
Rundown - this is a cheap motel!
Filthy rug
Stayed 1 night in Jul 2025

10/10 Excellent

Jamea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!! ⭐️⭐️⭐️⭐️⭐️

I enjoyed my stay at Hotel Zazz. The staff were all very friendly and accommodating. I initially booked to stay two nights but extended for another night. The rooms were all colorful and uniquely decorated. Cute pool area and lounge.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Reina M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun and unique
Stayed 1 night in Jul 2025

10/10 Excellent

Cassie Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Megan

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

ROD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JAIME

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025