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The Jerai Hotel Alor Star

3.0 star property

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Photo gallery for The Jerai Hotel Alor Star

Lobby
Minibar, desk, free WiFi, bed sheets
Property entrance
Breakfast, lunch, dinner and brunch served
Breakfast, lunch, dinner and brunch served

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Lot 134-141, Jalan Sultan Badlishah, Alor Setar, Kedah, 05000
  • Place, Aman Central
    ‪9 min walk‬
  • Place, Menara Alor Star
    ‪9 min walk‬
  • Place, Alor Setar Tower
    ‪9 min walk‬
  • Airport, Alor Setar (AOR-Sultan Abdul Halim)
    ‪16 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, desk, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Minibar, desk, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for DELUXE SUITE

Minibar, desk, free WiFi, bed sheets

DELUXE SUITE

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room

Minibar, desk, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

The Jerai Hotel Alor Star

This smoke-free hotel features a restaurant, a conference centre and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site. Housekeeping is not available.
The Jerai Hotel Alor Star offers 120 accommodations with a hairdryer. Satellite televisions are provided. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars.
During your stay at The Jerai Hotel Alor Star, you're just a quick walk from Pekan Rabu Complex. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Seribu Gantang Restaurant
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Within a 10-minute walk of Pekan Rabu Complex and Kedah Royal Museum
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly The Jerai Hotel Alor Star also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Alor Setar hotel is smoke free.

Seribu Gantang Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Restaurants on site

  • Seribu Gantang Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Jerai Hotel Alor Star

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Regency Alor Star
Regency Alor Star
Regency Alor Star Alor Setar
Regency Hotel Alor Star
Regency Hotel Alor Star Alor Setar
The Jerai Alor Star Alor Setar
The Jerai Hotel Alor Star Hotel
The Jerai Hotel Alor Star Alor Setar
The Jerai Hotel Alor Star Hotel Alor Setar

The Jerai Hotel Alor Star Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 55 reviews
Rating 8 - Good. 22 out of 55 reviews
Rating 6 - Okay. 15 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Check in staff were amazing, although buffet breakfast wasn’t available during Ramadan, various set menus were offered and were plentiful, fresh and tasty.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Less known Alor Star well worth a visit

Standard plus business hotel with good price / quality ratio. Nice room, good bed, better than average breakfast. Extraordinary location of the hotel right in the centre of town. Professional staff.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jasmeen

Liked: Amenities
I stayed for a week. The breakfast spread should be wide or difference daily
Stayed 6 nights in Sep 2023
Verified

8/10 Good

MAMAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok. Like very much your breakfast
Stayed 2 nights in Aug 2024
Verified

8/10 Good

MOHD FAIZAL

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Farrin

Room needs upgrading.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

HAFIZAH BINTI

Liked: Cleanliness, staff & service
Plus point; 1. Centre of town walking distance to Pekan Rabu 2. The coffee house offers Cheap and tasty food 3. Very friendly & helpful staff Minus point: 1. Entrance - need to climb staircase 2. Room has been upgraded. However the Toilet need to be upgraded too.
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location - near Pekan Rabu and UTC
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Ahmad Hasri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room cobditions

The room is clean. Keep it up esp the toilet.
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Parking is outside of the hotel

The parking is situated outside the hotel, not amusing if it is raining outside. Not to mention as a guest we don't feel our car is safe
Stayed 1 night in Nov 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

General

Small rooms but are affordable and convenient.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Rohaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centralised location Walking distance to shopping mall
Stayed 1 night in Jan 2020
Verified

6/10 Okay

YUSUKE

Disliked: Cleanliness, room comfort

中心部にあるホテル

アロースターの中心部にあるホテルで、シティプラザやプカンラブはすぐ近く、アマンセントラルやアロースタータワー、ザヒールモスクも徒歩圏内（15分から20分くらい）。アロースター自体に外国人観光客はほぼいないと思われるので、利用は国内旅行者が多いと思う。 建物自体は古く、部屋も少し古さを感じるし、エアコンをつけると少し臭い気になるかも。アメニティもあまりない。 朝食はナシレマ、ナシゴレンに、麺系（ミー、クアティアオ、ビーフン）などに、チキンソーセージ、その場で作ってくれる卵料理などあり、ローカルで美味しい。
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

This is the best hotel in kuala kedah. Friendly and helpful staff. Although the room is small but comfortable except the toilet rather small. Food are good but the layout not attractive.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The room was okay. Smaller than I expected but bed was quite comfortable. Breakfast was decent but better than most 3 star hotels. WiFi was pretty slow. Lots and lots of mosquitos in the lobby (in the lift especially) and the main entrance. No trouble finding parking and it’s free. Overall room condition was meh.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Sity Zurayda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything is fine..
Stayed 1 night in Aug 2019
Verified

8/10 Good

SHAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel must make official application to ALOR SETAR MAJLIS TEMPATAN to cut the huge 4 trees in front of the entrance. Hundreds of birds make the trees as their night resting place, resulting in untold bird droppings falling on hotel patrons cars. The trees should be replaced wity waist high scrubs or flowers plants.
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their breakfast.
Stayed 1 night in Feb 2019
Verified

4/10 Poor

nabilah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cadar kotor, bilik berhabuk dan berbau...
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Kinda old facilities but ok la.
Verified

10/10 Excellent

nurul husna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

services

services tip top
Stayed 1 night in Dec 2017
Verified

8/10 Good

nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfy customer

Overall this hotel is very well maintained,comfortable for business traveller .but very slow during check in and even check out
Stayed 1 night in Jul 2017
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Small room

Small & not a comfy room..internet signal too low..i cant use the wifi in the hotel
Verified

2/10 Terrible

CHow

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad housekeeping

I check in on 19/3/17 and check out on 22/3/17. The bed linens are with stains. It is as though it was not changed with fresh bed linens before I check in. The bed linens are not even changed every day. It is the same stained bed linens for me for 3 days. Strands of my hair is still in the wash basin area and in the shower as soon as I returned to the room late in the evening for the past 3 days. Housekeeping is very poor.
Verified

6/10 Okay

Lee

Disliked: Staff & service, property conditions & facilities, room comfort

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