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Sunstar Hotel Arosa

4.0 star property

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Photo gallery for Sunstar Hotel Arosa

Breakfast and dinner served
Comfort Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk
Breakfast and dinner served
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
SEEWALDWEG, 1, Arosa, Graubuenden, 7050
  • Place, Arosa Ski Resort
    ‪1 min walk‬
  • Place, Arosa Lenzerheide Ski Resort
    ‪1 min walk‬
  • Place, Untersee
    ‪5 min walk‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Comfort Double Room

  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Single Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room, Balcony

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room with balcony

Family Room with balcony | Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room with balcony

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room with Balcony

Bathtub, hair dryer, bathrobes, towels

Double Room with Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

Bathtub, hair dryer, bathrobes, towels

Family Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Room with Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room with Balcony

  • Sleeps 3
  • Free Wi-Fi

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About this property

Sunstar Hotel Arosa

Jump on the free ski shuttle for a day on the slopes before returning to Sunstar Hotel Arosa for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Sunstar Hotel Arosa offers 106 accommodations with free minibar items and minibars. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a bath, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Sunstar Hotel Arosa, you're just a quick walk from Untersee. Features include free breakfast, free WiFi in public areas and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Arosa Lenzerheide Ski Resort and Arosa Ski Resort
  • Free train station pick-up and ski shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers a health club and a sauna.

Smoking is allowed in designated areas at this 4-star Arosa hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant serves breakfast and dinner. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bowling alley
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Mountain biking
  • Piano
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1883
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CHF 1 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Sunstar Hotel Arosa offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Arosa Hotel Sunstar
Arosa Sunstar
Arosa Sunstar Hotel
Hotel Sunstar Alpine Arosa
Hotel Sunstar Arosa
Sunstar Alpine Arosa
Sunstar Alpine Hotel Arosa
Sunstar Arosa
Sunstar Arosa Hotel
Sunstar Hotel Arosa
Sunstar Park Hotel Arosa
Sunstar Alpine Hotel
Sunstar Parkhotel Arosa
Sunstar Hotel Arosa Hotel
Sunstar Hotel Arosa Arosa
Sunstar Hotel Arosa Hotel Arosa

Sunstar Hotel Arosa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 121 reviews
Rating 8 - Good. 51 out of 121 reviews
Rating 6 - Okay. 10 out of 121 reviews
Rating 4 - Poor. 5 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great mountain views

I had a very relaxing visit. Walking in the mountains and breathing the fresh air was exactly what I needed. The Spa facilities were great and the staff very accommodating. It would have been good to know that the hotel included a shuttle pick up before I arrived and would suggest that this be posted on the website.
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away for jazz

Very helpful and delightful staff, hotel pretty good but no bidet in bathroom, not very good for 5 star. Meals ok but expensive , breakfast ordinary,no smoked salmon, but again staff delightful made good cappuccino's.and fresh cooked eggs.
Verified

4/10 Poor

Karim Philip

Liked: Cleanliness
Unsupervised kids club most of the time (Friday-Sunday) even on Friday when it was supposed to be supervised
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Yener

Disliked: Cleanliness
Es gab keine Gäste Pantoffeln,auf dem Zimmer kein Wasserkocher sowie Kaffeemaschine. Die Empfangsdame, versuchte jedoch freundlich zu sein, aber das wir über eine andere Seite gebucht hatten passte Ihr nicht und wir haben es auch gespürt.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Joerg

Liked: Cleanliness, staff & service, amenities
Alle gut
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marica

Liked: Cleanliness, staff & service, amenities
Alles bestens, wir kommen wieder
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tina

Sehr freundliches und zuvorkommendes personal!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sauberes Zimmer. Guter Wellnessbereich mit Sauna, Dampfbad und Schwimmbad. Fitnessraum hat es auch noch und Möglichkeiten für die Massage. Für Kids hats noch eine Spielzone und Billardtisch auch. Werde wieder kommen.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne sehr ruhige Lage.

Schönes Hotel. Hat alles für einen schönen Urlaub Das Frühstück ist riesig und ausgezeichnet
Stayed 1 night in Mar 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Auszeit im Schnee

Es war ein kurzer aber schöner Aufenthalt in diesem Hotel. Die Zimmer sind sauber und am fühlt sich wohl. Das Personal ist freundlich und aufmerksam.
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Völlig überteuertes und schlechtes Hotel mit unfre

Charmeloses Hotel mit sehr schlechtem Preis-/Leistunsverhtnis. Unfreundliches Personal von Empfang bis Verabschiedung. Am Abreisetag stört der Zimmerreinigungsdienst zweimal um 09:00 und 09:30 trotz Checkout-Zeit um 11:00 Uhr. Das Frühstücksbuffet war ebenfalls unterdurchschnittlich. Fazit: Nie wieder!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön am Rande der Natur gelegen und trotzdem fussläufig vom Bahnhof gut erreichbar. Saubere Zimmer auf der Höhe der Zeit. Frühstück ausgezeichnet, tolle Auswahl, alles frisch zubereitet. Neben den Standardsäften gibt es sogar einen Entsafter, mit dem man sich selber ein Getränk bereiten kann. Das freundliche und aufmerksame Personal rundet den insgesamt ausgezeichneten Eindruck ab. Bravo!!!! Weiter so!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reichhaltiges Frühstück
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Gunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel für Arosa

Ausgezeichnete Wahl unter Preis-Leistungs-Aspekten für einen Aufenthalt in Arosa. Sehr freundliches und hilfsbereites Personal in allen Bereichen. Bequemes Bett mit Kissenauswahl. Sehr sauberes Zimmer. Ruhig gelegen. Während der Hauptzeiten alle 10-20min ein Shuttle zur Seilbahn. Gutes Essen. Schöner Ruheraum im Wellness. Familienfreundlich mit vielen Angeboten für Kinder. Komme gerne wieder.
Stayed 5 nights in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Die Lage des Hotels war super. Das Zimmer war etwas zu klein.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Olivia

Liked: Cleanliness, property conditions & facilities, room comfort
Alles lief tip top. Zum Frühstück hat uns die Instruktion gefehlt. Wir wurden auch nicht nach Heiss Getränken gefragt. Frühstück war ansonsten sehr gut, regional und Nachhsltig. Das hat mir gefallen
Stayed 1 night in Aug 2020
Verified

8/10 Good

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parfait

Tout était parfait
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

toller Aufenthalt

Wir hatten 3 super Tage im Sunstar. Gute Lage, super Frühstück, komfortables Zimmer. Im Spa war man teilweise sogar alleine😊 Es hatte etwas viele Familien. Waschmöglichkeit und Bikeabstellplätze müssten noch ausgebaut werden.
Stayed 3 nights in Jul 2020
Verified

4/10 Poor

Marco

Liked: Cleanliness
Disliked: Staff & service
Personal dürfte etwas freundlicher und zuvorkommender sein. Covid-19 Schutzkonzept müsste etwas stärker befolgt werden. Wenn sich die Kunden nicht daran halten wäre das Personal gefordert.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, gute Lage, Skibus gut organisiert, Dekorationen ein wenig gewöhnungsbedürftig
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

Alles Super, da gibt es überhaupt nichts auszusetzen. Ich habe schon wieder gebucht.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location halfway up the village,so easy to access both cable cars. Room was spacious with a great view of the mountains from the balcony and very quiet generally. Loved the rainforest shower in the bathroom. Breakfast was excellent. Be warned,no kettle in room, so take a travel kettle and mug if you like a cup of tea in your room.
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden, ruft nach Wiederholung. Sehr gutes Hotel.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunstar Arosa 2019

Sunstar Arosa was very clean and the amenities were great. Arosa is a nice and quiet little ski town with beautiful scenery and plenty of good restaurants.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Die Raumaufteilung im Hotel ist sehr gut funktionell, das Schwimmbad ist großartig sowohl in der Größe als auch in der Gestaltung, nicht gefallen hat mir das Mix zwischen ständiger Musik aus dem Lautsprecher im Speisesaal und abendlichen Live Piano . Entweder das eine oder das andere.
Stayed 5 nights in Mar 2019

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