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Four Points by Sheraton Balikpapan

4.0 star property

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Photo gallery for Four Points by Sheraton Balikpapan

Relax and socialize in our outdoor patio area, featuring comfortable seating, a bar, and lush greenery.
Enjoy a serene view of the surrounding landscape from the large window in this stylish room.
Relax in comfort with a large bed, two armchairs, and a desk near a window.
Enjoy a view of the pool and surrounding buildings from the large window in this stylish room, featuring a comfortable armchair and dining area.
Stunning views of the urban center surround this hotel, with lush greenery and a distant airport in sight.

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
Jalan Pelita No.19, Sepinggan Raya, Balikpapan, 76115
  • E Walk
    ‪8 min drive‬
  • Plaza Balikpapan
    ‪10 min drive‬
  • Kemala Beach
    ‪13 min drive‬
  • Balikpapan (BPN-Sepinggan Intl.)
    ‪6 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

Suite, 1 Bedroom, Non Smoking, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Pool View

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Pool View

Room, 2 Single Beds, Non Smoking, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds, Non Smoking, Pool View

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Corner)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Pool View (Corner)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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4.1 out of 5, Very good, (90)
The price is €50
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includes taxes & fees
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About this property

Four Points by Sheraton Balikpapan

Hotel with free valet parking, in the vicinity of E Walk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, 24-hour room service and concierge services. Housekeeping is available on request.
Four Points by Sheraton Balikpapan offers 138 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Four Points by Sheraton Balikpapan, you'll be close to E Walk. Enjoy features like free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 9 minutes by car from E Walk and 11 minutes from Plaza Balikpapan
  • Free airport shuttle service
Four Points by Sheraton Balikpapan offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. A 24-hour business centre and 7 meeting rooms are available.

Public spaces have free WiFi. The business-friendly Four Points by Sheraton Balikpapan also features multilingual staff, a garden, and concierge services. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 4-star Balikpapan hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Four Points by Sheraton Balikpapan has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 140,000 for adults and IDR 98,000 for children
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Hospital bed
  • Lift (120 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (104 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Balikpapan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately IDR 140000 for adults and from IDR 98000 for children
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points by Sheraton Balikpapan Hotel
Four Points by Sheraton Balikpapan Balikpapan
Four Points by Sheraton Balikpapan Hotel Balikpapan

Four Points by Sheraton Balikpapan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 35 reviews
Rating 8 - Good. 7 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was super loud during heavy rain, sound proofing of windows could be better. Other than that, very pleasant stay
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here if you can

The room was large and comfortable. Nice rainfall shower. Good choices of movies to watch. Close to the airport. Very good service from the front desk.
Stayed 1 night in Mar 2025

6/10 Okay

Drew

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Average

Hotel is close to Airport. Floor level smelt damp room was old . Comfortable but well used.
Stayed 2 nights in Feb 2025

8/10 Good

Fraser Wee Tat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reputable hotel standard

Hotel condition is great and service top notch. Love the bed and pillow as very plushy. Bath area is a standing rain shower and spacious. Internet is great. Breakfast is so so not to my liking. Location is near airport probably 5mins drive, 10mins walk. Area surrounding hotel is bad as nothing and look like a slump area and can only travel via grab. Complimentary airport transfer via hotel. Internet is great too
Stayed 2 nights in Dec 2024

2/10 Terrible

Graeme

Stayed 2 nights in Feb 2024

10/10 Excellent

Yin Loo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Yen Yuin

Stayed 1 night in Sep 2023

2/10 Terrible

Maria Eufke

Stayed 3 nights in Aug 2023

8/10 Good

debra

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Eddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay in the new building, nice experience

Nice staff
Stayed 1 night in Aug 2020

10/10 Excellent

Jonas, Mabalacat, Philippined

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly staff. Its near the airport so no need to worry about your flight schedule.
Stayed 1 night in Feb 2020

4/10 Poor

PushkarPatil, Singapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is ofcourse near to the airport but not nice location. Its a narrow road to reach there and all dark. Looks like a ghost area. Hotel should have put in more light outside to make it brighter. Also there are no shops or restaurants nearby so you need to go to city all the time. Breakfast menu is not nice at all and very less options (unless you like local food). Lobby of the hotel is as grand as it is expected for Marriott hotels. And most importantly, you will be awake at 4.30 am everyday with the loud sound of Azaan (Moslim prayer). Overall it was a bad experience
Stayed 2 nights in Dec 2019

10/10 Excellent

AraFashiera

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety breakfast.
Stayed 1 night in Oct 2019

10/10 Excellent

Mohamed Azman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Four Points

Best hotel in Balikpapan
Stayed 3 nights in Nov 2019

10/10 Excellent

Glenn, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property conveniently close to airport! Beds a bit hard. Breakfast very basic. Loud mosque nearby.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all stuff from this hotel, but didn’t like the shower due to hot water not working
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

maruyama

Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 3 nights in Jan 2025

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good! I want to stay again!
Stayed 6 nights in Sep 2024

6/10 Okay

Otaka

Stayed 1 night in Aug 2024

10/10 Excellent

Juncheol

Stayed 1 night in Jul 2024