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Quest Hotel Balikpapan by ASTON

3.5 star property

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Photo gallery for Quest Hotel Balikpapan by ASTON

Breakfast, lunch and dinner served
Minibar, in-room safe, desk, blackout curtains
Lobby
Front of property
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Jl. Jenderal Sudirman. Balikpapan, Super Blok no. H 11, Balikpapan, East Kalimantan, 76114
  • Place, Pentacity Mall
    ‪1 min walk‬
  • Place, E Walk
    ‪2 min walk‬
  • Place, BSB Beach
    ‪2 min walk‬
  • Airport, Balikpapan (BPN-Sepinggan Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite | View from room

Suite

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Quest Hotel Balikpapan by ASTON

This smoke-free hotel features a restaurant, a fitness centre and a conference centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Quest Hotel Balikpapan by ASTON offers 79 air-conditioned accommodations with minibars and a safe. LED televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Balikpapan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quest Hotel Balikpapan by ASTON, you're just a quick walk from Pentacity Mall. Features include free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at Maratus
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from E Walk and a 4-minute drive from Plaza Balikpapan
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Quest Hotel Balikpapan by ASTON also features a fitness centre, concierge services, and laundry facilities. Valet parking is free.

This 3.5-star Balikpapan hotel is smoke free.

Maratus – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • A restaurant

Restaurants on site

  • Maratus

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quest Hotel Balikpapan by ASTON

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 120000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Quest Hotel Balikpapan by ASTON offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Quest Hotel Balikpapan
Quest Balikpapan
Quest Hotel Balikpapan
Quest Balikpapan By Aston
Quest Hotel Balikpapan by ASTON Hotel
Quest Hotel Balikpapan by ASTON Balikpapan
Quest Hotel Balikpapan by ASTON Hotel Balikpapan

Quest Hotel Balikpapan by ASTON Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 30 reviews
Rating 8 - Good. 17 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carol-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Djim

Liked: Cleanliness, staff & service, room comfort

Strategic location

Strategic location behind the mall and easy to access from airport
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bon endroit il est à recommander ,nous y avons passé un bon moment ,le personnel est à l'écoute ,merci pour tout
Stayed 1 night in May 2019
Verified

8/10 Good

Riyanto Soetanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi yang strategis

Tempat yang strategis berada dalam lingkungan mall terkenal, mudah mencari makan, dekat dengan airport. Menu sarapannya sederhana. Pelayanan Front Office staff nya sangat ramah. Cukup menyenangkan menginap di hotel ini
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Helpful and friendly staffs, near Sogo departmental store
Stayed 5 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

good location
Stayed 1 night in Jan 2018
Verified

8/10 Good

Angga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dengan lokasi strategis

Hotel Quest sangat strategis berlokasi di Balikpapan Super Blok. Dekat dengan bandara, mall dan tempat makan.
Verified

2/10 Terrible

Delnirwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamal bersih terutama sprey n selimut yg harum

Saya ditempatkan kamar yg bisa merokok padahal saya udah minta yg bebas rokok. Selimut bau asap rokok yp saya menyadari kalo hotel qt booking lewat selalu dikasih kamar yg jelek . Kalo qt komplain alasannya selalu alasan udah booking dr travel.
Verified

8/10 Good

Indra

Liked: Cleanliness, property conditions & facilities

Lieg gunstig bij de mal en niet ver van luchthaven

Nieuwe en schoon hotel , niet zo gut service.
Verified

8/10 Good

Sok Kei

Liked: Cleanliness, staff & service, room comfort
這是父輩的尋根之旅，第一天就在酒店附近找到貴人指路，是難得的緣份！
Verified

10/10 Excellent

Rangga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Baru Fasilitas Lengkap Harga Murah

Hotel baru yang nyaman dengan harga yang murah. Plus fasilitas lengkap dan pelayanan yang ramah. Very Good.
Verified

6/10 Okay

Verified traveller

recomend as bugiet hotel

good location! new hotel!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
VERY BAD WIFI
Verified

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Denna gång fick jag rum mot byggarbetsplats. De jobbade hela natten så det bankade mycket. Fick ett rum där det kom in lite rök från ventilationen. Annars bra.
Verified

8/10 Good

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luktade lite rök denna gång då jag fick ett rum en våning längre ner än sist. Men det var endast en kväll sen försvann det. Bra annars. Helt ok frukost.
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mellanlandar på min resa genom Borneo. Bra och fräscht hotell. Bra WiFi vilket var anledningen till att jag bokat det igen då jag är här för att jobba.
Verified

8/10 Good

Hendrico

Liked: Room comfort

Dekat dengan Mall

Menginap di Quest hotel, dekat dengan mall.. Jadi tidak usah jauh2 kl cari hiburan
Verified

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Comfort
Verified

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Nice
Verified

10/10 Excellent

Joko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended highly

Recommended
Verified

8/10 Good

leonard

Liked: Staff & service, property conditions & facilities, room comfort

Bsb

Location is superb, near airport and inside balikpapan superblock, near to e walk mall,
Verified

8/10 Good

Ony

Liked: Cleanliness, staff & service, property conditions & facilities

Tinggal di Bintang-3 tapi perlengkapan Bintang-4

Kondisi hotel secara keseluruhan bagus, hanya saat ini karena construction untuk mall sedang dalam tahap pembangunan jadi belum memuaskan dari segi keramaian
Verified

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi connection needs to be improved.
Verified

10/10 Excellent

Siti

Stayed 1 night in Apr 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

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