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AKAR Hotels & Resort Lampung

3.0 star property

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Photo gallery for AKAR Hotels & Resort Lampung

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Front of property
Deluxe Twin Room with Terrace and Garden Access | 1 bedroom, desk, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Gym

Explore the area

View in a map
Jl Wolter Monginsidi No. 175,, Gulak Galik, Kec. Teluk Betung Utara,, Bandar Lampung, Lampung, 35401
  • Place, Krakatau Monument
    ‪17 min walk‬
  • Place, Adipura Monument
    ‪2 min drive‬
  • Place, Mall Kartini
    ‪3 min drive‬
  • Airport, Bandar Lampung (TKG-Radin Inten II)
    ‪28 min drive‬

Room options

View all photos for Deluxe Garden View King Bed

1 bedroom, desk, free WiFi, bed sheets

Deluxe Garden View King Bed

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, desk, free WiFi, bed sheets

Executive Suite

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

View all photos for Deluxe Garden View Twin Bed

1 bedroom, desk, free WiFi, bed sheets

Deluxe Garden View Twin Bed

  • Sleeps 2

Deluxe Twin Room with Pool Access Terrace level

  • Sleeps 2

View all photos for Deluxe King Room, Balcony, Garden View

1 bedroom, desk, free WiFi, bed sheets

Deluxe King Room, Balcony, Garden View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony, Garden View

Deluxe Twin Room, Balcony, Garden View | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Twin Room, Balcony, Garden View

  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe King Room with Terrace and Garden Access

Deluxe King Room with Terrace and Garden Access | 1 bedroom, desk, free WiFi, bed sheets

Deluxe King Room with Terrace and Garden Access

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Terrace and Garden Access

Deluxe Twin Room with Terrace and Garden Access | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Twin Room with Terrace and Garden Access

  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Executive Suite, Pool View

Executive Suite, Pool View | 1 bedroom, desk, free WiFi, bed sheets

Executive Suite, Pool View

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Pool View

1 bedroom, desk, free WiFi, bed sheets

Deluxe Suite, Pool View

  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Terrace Garden View King Bed

1 bedroom, desk, free WiFi, bed sheets

Deluxe Terrace Garden View King Bed

  • Sleeps 2

View all photos for Deluxe Terrace Garden View Twin Bed

1 bedroom, desk, free WiFi, bed sheets

Deluxe Terrace Garden View Twin Bed

  • Sleeps 2

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About this property

AKAR Hotels & Resort Lampung

Hotel in Bandar Lampung with fitness centre and sauna
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and spa services. Housekeeping is available once per stay.
AKAR Hotels & Resort Lampung offers 110 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at AKAR Hotels & Resort Lampung, you'll be within walking distance of Krakatau Monument. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a terrace and an ATM
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Lampung Provincial Museum and a few minutes from Mall Kartini
AKAR Hotels & Resort Lampung offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and a garden are also featured at the business-friendly AKAR Hotels & Resort Lampung. Self parking is free.

This 3-star Bandar Lampung hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:00 AM and 10:30 AM.
Pandan Wangi Restaurant – On-site restaurant.
Strait Bar – On-site bar. Open daily.
Kayu Manis – On-site coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 125,000 for adults and IDR 62,500 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kayu Manis
  • Pandan Wangi Restaurant
  • Strait Bar

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 steps to reach entrance
  • Sign language-capable staff
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AKAR Hotels & Resort Lampung

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 125000 for adults and from IDR 62500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 5:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

AKAR Hotels & Resort Lampung Hotel
AKAR Hotels & Resort Lampung Bandar Lampung
AKAR Hotels & Resort Lampung Hotel Bandar Lampung

Reviews

AKAR Hotels & Resort Lampung Reviews

7.4

Good

6.0/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

5.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

10/10 Excellent

Suzanne

Travelled with partner
Liked: Amenities
The hotel and staff were fantastic. The restaurant was excellent. We enjoyed it very much and we will return for two nights before we go home to Canada.
Stayed 2 nights in May 2025

2/10 Terrible

Alan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay Definitely Not Worth the Price

I stayed here with fairly high expectations since this property used to be a Sheraton. Even though it’s now under a new name and management as Akar Hotel, I expected a decent level of service and maintenance. Unfortunately, the experience was far from that. I arrived around 12:10 a.m. after a long trip, hoping to rest quickly. However, the check-in process turned out to be the longest I’ve ever had. The staff couldn’t find my booking even after I showed my Hotels.com confirmation email. It took more than 30 minutes to verify the booking and another 10–15 minutes for the room to be ready — nearly 45 minutes just to check in. My room was quite far from the lobby, near the tennis court. The condition was disappointing: no robe or slippers, unstable hot water (mostly cold), noisy AC, very slow internet (video calls kept dropping), and uneven flooring. For a rate of around IDR 1 million per night, it really wasn’t worth the money. Breakfast was the biggest letdown. Decorative hangings above the dining area were dusty, and several cakes were left uncovered. These are basic hygiene issues that should never happen, especially for a hotel that once carried the Sheraton name. Overall, Akar Hotel has potential, but management urgently needs to improve cleanliness, service quality, and facility upkeep.
Stayed 1 night in Oct 2025

10/10 Excellent

Ria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet behöver uppdateras, men det kommer nog ske inom kort enligt dem. Maten var bra, och rummen var bekväma. Det bästa av allt är servicen och personalen. Måste vara de bästa personalen jag träffat av alla hotell jag besökt. Rekommenderas varmt!
Stayed 7 nights in Jul 2025