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Mercure Bandung City Centre

4.0 star property

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Photo gallery for Mercure Bandung City Centre

Outdoor pool, pool loungers
Serves breakfast, lunch and dinner
Lobby
Exterior
Serves breakfast, lunch and dinner

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Lengkong Besar 8, Bandung, 40261
  • Place, Savoy Homann Hotel
    ‪3 min walk‬
  • Place, Bandung City Square
    ‪8 min walk‬
  • Place, Braga City Walk
    ‪11 min walk‬
  • Airport, Bandung (BDO-Husein Sastranegara Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed (With 1 Queen size bed)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed (With 1 Queen size bed)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (With 2 Single beds)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds (With 2 Single beds)

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Queen Bed

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed (with 1 Queen size bed)

Classic Room, 1 Queen Bed (with 1 Queen size bed) | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed (with 1 Queen size bed)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds (with 2 Single beds)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds (with 2 Single beds)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Queen Bed, Balcony

Business centre

Privilege, Room, 1 Queen Bed, Balcony

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Room, 2 Single Beds, Balcony

Business centre

Privilege, Room, 2 Single Beds, Balcony

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Mercure Bandung City Centre

Hotel in Bandung with full-service spa and free valet parking
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a fitness centre, a bar/lounge and coffee/tea in a common area. Housekeeping is available on request.
Mercure Bandung City Centre offers 163 accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Mercure Bandung City Centre, you're just a quick walk from Braga Street. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Within a 10-minute walk of Braga Street and Savoy Homann Hotel
  • Airport shuttle service available for a fee
Mercure Bandung City Centre offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. A children's pool, spa services, and a garden are also featured at the business-friendly Mercure Bandung City Centre. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Bandung hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This bar serves breakfast, lunch, dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6 AM to 10:30 AM on weekends; IDR 125,000 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 125000 per person
  • Airport shuttle fee: IDR 210000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 210000 (one-way)
  • Rollaway bed fee: IDR 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Bandung City Centre offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Mercure Bandung City Centre Hotel
Mercure Bandung City Hotel
Mercure Bandung City Bandung
Mercure Bandung City Centre Hotel
Mercure Bandung City Centre Bandung
Mercure Bandung City Centre Hotel Bandung

Mercure Bandung City Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 30 out of 79 reviews
Rating 8 - Good. 33 out of 79 reviews
Rating 6 - Okay. 6 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ZAHHAREN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Goodish property with nice staff. Probably not ideal if you’re a bule. Roof top pool is lovely but closes at 7pm. It’s adjacent to the bar which is a bit uncomfortable to swim in when there a lot of fully clothed non-bule locals sitting there… $9.50 AUD for one stubbie of local beer. Breakfast offerings were ok but we skipped the second morning as it was dominated by local food and not that appealing to kids. Interestingly initially they didn’t want to honour the part of the booking through Expedia that included breakfast for two rooms but they did in the end (after taking a photo of the booking confirmation from Expedia on my phone). Tried to book a massage in the early afternoon but was told they were full (the advertising in the room says it’s a 24 hour service - either in the hotel or on your room). Might have been a language barrier there? The drain in my shower was open (not sure where the cover went?). Soundproofing needed too. Was quite noisy with the traffic. All of this was in a ‘privilege’ room (on the third floor) too. Beds were comfy (two singles but only one bath robe?). Cute gift shop in the lobby. Purportedly waking distance to the famous Braga Street but the streets are not safely walkable (heavy traffic, uneven footpaths that stop suddenly). Our checkout was at midday and sure enough at 1201pm as we were exiting our room reception was calling to remind us to check out…. Management need to probably chat to the team to ensure things are more seamless.
Stayed 2 nights in Jul 2025

8/10 Good

Norhayati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was okay
Stayed 2 nights in Jun 2025

8/10 Good

Edwin

Stayed 3 nights in May 2025

8/10 Good

Oliver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel, but doesn't offer much more than cheaper hotels (exception, fantastic rooftop pool), imho. More fancy deco/design than real value Staff is great though👍
Stayed 2 nights in Feb 2025

10/10 Excellent

Joelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy, lovely pool
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bedding but noisy street nearby. Pool area was enjoyable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed Faizal

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not expect to be super good check in staff very polite and explain all the necessary details definitely met my expectation.
Stayed 2 nights in Jun 2024

10/10 Excellent

Enny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , clean hotel. I enjoyed their breakfast menu. Overall it was a good experience
Stayed 8 nights in Feb 2024

8/10 Good

Shella

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a business trip with a total of 4 nights. The check in was quick, received a room upgrade, the food is good and the room condition is excellent. I pretty much enjoy the location and the atsmophere in the hotel. Highly recommended.
Stayed 4 nights in Feb 2024

10/10 Excellent

karla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was awesome
Stayed 2 nights in Aug 2022

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

djoko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok Hotel

Parking space is very limited and small. Room is sizeable but no hand soap and only 2 big towels. Internet is fast. Breakfast is good.
Stayed 1 night in Jan 2022

8/10 Good

stephanus paulus

Stayed 1 night in Nov 2021

10/10 Excellent

IRWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Bandung

A great place and location. Convenient to go around within the City
Stayed 1 night in Aug 2021

8/10 Good

Eddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Marthen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Hotel needs to improve their service and cleanliness.
Stayed 2 nights in Dec 2020

8/10 Good

Ashwani

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities

Service response need to improve

Hotel is okay, but they need to improve their room service. Specially sanitising rooms properly. No iron board in the room. And they provide only two water bottles in a day. Operator/ room service is not very responsive as for even asking for towels they took some time more than 20 min. So definitely hotel need to improve service
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

It’s ok hotel/stay

Rooms looks old, shower water pressure inadequate. Good staff. Breakfast quality so-so
Stayed 4 nights in Aug 2020

8/10 Good

Wulan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the spacious room and bathroom and pool on level 15th. Dislike the old towels.
Stayed 3 nights in Dec 2019

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and confortable

This has the feel of a new hotel. The room was comfy and stylish. We loved lounging at night on the rooftop terrace next to the swimming pool. The morning swim with city overview was nice as well altough the pool is somehow on the small side and the water was a bit chilly. Very nice experience overall.
Stayed 2 nights in Dec 2019