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Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3.0 star property

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Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Restaurant
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains
Restaurant
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Laundry
  • Pool

Explore the area

View in a map
40650 Village Drive, Big Bear Lake, CA, 92315
  • Place, The Village
    ‪1 min walk‬
  • Place, Big Bear Marina
    ‪5 min walk‬
  • Place, Snow Summit
    ‪5 min drive‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Patio, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Patio, Courtyard View

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Backside View)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed (Backside View)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Courtyard View

7.8 out of 10
Good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Balcony, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Jetted Tub (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, Multiple Beds (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Ski hotel with fitness centre and sauna
After a day on the slopes, return to Holiday Inn Resort The Lodge At Big Bear Lake by IHG to dine at the restaurant and relax in a sauna. Housekeeping is available on request.
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers 148 accommodations with a safe and coffee/tea makers. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Resort The Lodge At Big Bear Lake by IHG's great location. During your stay, you're just a quick walk from The Village. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • Just a 3-minute walk from The Village and 5 minutes by car from Snow Summit
  • Pets welcome for a fee
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8999 square feet (836 square metres) and includes a conference centre. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Holiday Inn Resort The Lodge At Big Bear Lake by IHG. Self parking is free.

This 3-star Big Bear Lake hotel is smoke free.

Holiday Inn Resort The Lodge At Big Bear Lake by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8,999 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Free international calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 8 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Northwoods Big Bear Lake
Northwoods Resort
Northwoods Resort Big Bear Lake
Holiday Inn Resort Lodge Big Bear Lake
Holiday Inn Big Bear Lake
Northwoods Resort Conference Center
Holiday The At Big Bear By Ihg
Holiday Inn Resort The Lodge At Big Bear Lake

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 412 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 105 out of 1001 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Shaughn

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Thomas

Disliked: Amenities, property conditions & facilities
The first night the AC was out not working. They moved us to another room. The last night the power in the hotel went out. Not a pleasant stay. Would not stay there again
Stayed 3 nights in Aug 2025

4/10 Poor

eugenio

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a very well located property, unfortunately, the AC was not working for the hole hotel, this was very uncomfortable, and to make it worse there was no hot water in the shower. Will not be booking here again.
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was okay. We booked this hotel for one night as part of a cross country trip, and upon arrival we were told that there was no air conditioning in the rooms. There was a big disclaimer letting you know before you check in, however, we had booked it months prior and had just driven 4 hours in a storm to get there, so what were we going to do at that point. I was hoping for some sort of credit, but nothing was offered and the woman at the front desk wasn’t very friendly or apologetic. We made do but we had to borrow a fan and sleep with the door to the balcony open, which wasn’t ideal. Most Holiday Inns have free breakfast, but there was just coffee, which was kind of disappointing. On the plus side, it was clean and convenient to town and there is plenty of parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

charla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun stay

Stayed 3 nights in Jul 2025

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No airconditioning, the jacuzzi was cold everyday we tried to use it. They refused to provide an itemized billing invoice to me when I checked out. They said Expedial would provide. They have a pending charge of approximately $75.00 more than my reservation quote with Expedia. If the final charge is more I will be calling Expedia for a refund. Very disappointed this time at this Holiday Inn Resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hiking, shopping and food options nearby.
Stayed 1 night in May 2025

2/10 Terrible

sarah

Stayed 2 nights in Jul 2025

8/10 Good

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

The hotel is very clean and well kept. The employees were delightful and truly helpful. We love it is located right downtown next to all the shops and restaurants.
Stayed 2 nights in Jul 2025

6/10 Okay

Omid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Melissa, Placentia

Disliked: Staff & service, property conditions & facilities
Had a horrible experience this past weekend, which was my birthday weekend. I had booked four rooms for my family. Air conditioning was not working all weekend. Deborah the front desk lady was nothing but rude to not just me and my husband, but but to another family asking about fans Never indicated if we would get compensated and she was rude and demeaning
Stayed 2 nights in Jul 2025

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Great location, but that’s it

Great location, but amenities are not very good. AC did not work and restaurant. Food is mediocre at best.
Stayed 1 night in Jul 2025

6/10 Okay

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Jul 2025

2/10 Terrible

Margo

Business traveller
Disliked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No A/C.

Stayed 4 nights in Jul 2025

2/10 Terrible

Linda

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room had no air and srayed at 80 degrees. The pool was cold and dirty the jacuzzi was ice cold . We had to have the t.v. ,refrigerator serviced. The shower took 15 minutes to drain. However under the circumstances the staff was very helpful and pleasant. .
Stayed 2 nights in Jul 2025

8/10 Good

Lizbeth

Stayed 3 nights in Jul 2025

6/10 Okay

Henry Hosung

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning was not working entire trip
Stayed 3 nights in Jul 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clearly a great property that is going downhill. My room had a broken shower. My friends room had a door that dragged on the flooring and made noise. It seemed like many of the rooms were out of commission due lack of investment to keep them in good condition.
Stayed 1 night in Jun 2025

2/10 Terrible

Mario

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible stay.

It was such a bad experience.it advertised air conditioning but until we checked it we were told there was no ac .it too late to cancel it .the room was 82 until 8 pm we had to go buy a box fall to make the room bareball.there was only one ice machine working on the 2 nd floor.the pool was dirty .the jacuzzi had the jets on but the water too was cold .was told it was broken since last summer .the bed was hard so uncomfortable. Will definitely not recommend this place in the summer .or if you wanna use the pool or jacuzzi.
Stayed 2 nights in Jul 2025

2/10 Terrible

William

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The AC was broken and the rooms were 84 degrees. When we asked the fron desk just gaslit us and said "we just didn't know how to work it... they told us to just open the windows and it will cool off at midnight." Staff was rude and did not care at all. Sign on the front desk said be back in 10 minutes for hours. Spa did not work, pool was filthy, fire doors were tied open with plastic trash bags, ice makers did not work. Stay away from this pit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sean, Castaic

Liked: Cleanliness
Stayed 2 nights in Jul 2025