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Comfort Inn & Suites at CrossPlex Village

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites at CrossPlex Village

1 bedroom, desk, laptop workspace, blackout curtains
Free daily on-the-go breakfast
Lobby
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
2341 Crossplex Blvd, Birmingham, AL, 35208
  • Birmingham CrossPlex
    ‪3 min walk‬
  • UAB Hospital
    ‪8 min drive‬
  • University of Alabama at Birmingham
    ‪8 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(68 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites at CrossPlex Village

Hotel in Birmingham with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station.
Comfort Inn & Suites at CrossPlex Village offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites at CrossPlex Village. During your stay, you're just a quick walk from Birmingham CrossPlex. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 7 minutes by car from Birmingham Jefferson Convention Complex and 7 minutes from UAB Hospital
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites at CrossPlex Village. Free self parking is available.

This Birmingham hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 420 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn CrossPlex Village Hotel Birmingham
Comfort Inn CrossPlex Village Hotel
Comfort Inn CrossPlex Village Birmingham
Comfort Inn CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn & Suites at CrossPlex Village Hotel
Comfort Inn & Suites at CrossPlex Village Birmingham
Comfort Inn & Suites at CrossPlex Village Hotel Birmingham

Comfort Inn & Suites at CrossPlex Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Twyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean and nice staff
Stayed 1 night in Jun 2025

10/10 Excellent

Rico

Stayed 2 nights in May 2025

10/10 Excellent

Cynthia

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff was very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A little noisy outside at night but our room was nice and clean and the staff was very efficient and friendly
Stayed 2 nights in May 2025

10/10 Excellent

james

Stayed 1 night in May 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marie

Travelled with family
Liked: Amenities, property conditions & facilities
Employees were friendly. Room was clean.
Stayed 1 night in May 2025

10/10 Excellent

Sernee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very nice and clean
Stayed 1 night in May 2025

6/10 Okay

Roderick

Travelled with partner
Was a ok stay, property was an older than expected.
Stayed 1 night in May 2025

8/10 Good

Aretha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carefree Safe

Clean. Friendly
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Raymond, Pike Road

Stayed 1 night in Apr 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to stay again!
Stayed 2 nights in May 2025

10/10 Excellent

sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, wonderful staff
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, very clean
Stayed 1 night in May 2025

2/10 Terrible

Wesley

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very unsafe. Homeless people come into lobby and harass visitors
Stayed 2 nights in May 2025

2/10 Terrible

Melanie

Disliked: Amenities
Unless you heavily ARMED. Don’t stay. I could not sleep from Sirens loudly all night long. I never left my room the one night I stayed.
Stayed 1 night in May 2025

10/10 Excellent

Cr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Blankets

We asked for additional blankets for our 2 beds and they told us they only had one for us.
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I was very pleasantly surprised at how well the hotel was maintained. The property was very clean. The staff was very professional and friendly. the room was spacious and clean, and the bed was comfortable which gave me a good night sleep. I thoroughly enjoyed my stay and will stay again.
Stayed 1 night in May 2025

10/10 Excellent

Aaron

Stayed 4 nights in May 2025

4/10 Poor

Jaylen Deandre

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived into the room, we saw stains on the curtains stains on the pillowcases and a comforter on the next day there was a giant roach that ran into the bathroom and they never cleaned our room for two days until we said something. In addition, even though it was a non-smoking hotel, you could literally smell the weed smoke in the elevator and the hallways, and sometimes our room. overall the lobby staff was friendly
Stayed 3 nights in May 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Collins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025