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Grand Hyatt Bogota

5.0 star property

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Photo gallery for Grand Hyatt Bogota

2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Premium bedding, down duvets, free minibar items, in-room safe
Lobby
Indoor pool, open 6 AM to 8:00 PM, pool loungers, lifeguards on site

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Calle 24 A, 57-60, Bogotá, Distrito Capital, 111321
  • U.S. Embassy Bogotá
    ‪10 min walk‬
  • National University of Colombia
    ‪11 min walk‬
  • Simon Bolivar Park
    ‪16 min walk‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, View (Andes View)

Premium bedding, down duvets, free minibar items, in-room safe

Room, 2 Double Beds, View (Andes View)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, View (Andes View)

Premium bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed, View (Andes View)

10.0 out of 10
Exceptional
(11 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, free minibar items, in-room safe

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (with Shower)

Premium bedding, down duvets, free minibar items, in-room safe

Room, 2 Double Beds, Accessible (with Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed, Accessible (with Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed | Premium bedding, down duvets, free minibar items, in-room safe

Grand, Suite, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Executive Suite

Grand, Executive Suite | Premium bedding, down duvets, free minibar items, in-room safe

Grand, Executive Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner | Premium bedding, down duvets, free minibar items, in-room safe

Suite, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, free minibar items, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, View, Corner

Suite, Corner | Premium bedding, down duvets, free minibar items, in-room safe

Suite, View, Corner

7.4 out of 10
Good
(3 reviews)
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed

9.6 out of 10
Exceptional
(33 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Hyatt Bogota

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Grand Hyatt Bogota offers 374 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature down duvets and premium bedding. LED televisions are featured in guestrooms. Espresso makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Zaitana Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Bogota. During your stay, you're just a quick walk from Avenida El Dorado. Free WiFi in public areas, free self-parking and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Ushin Restaurant, a fine-dining restaurant that serves Japanese cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, hot stone massages or hydrotherapy at Zaitana Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from National University of Colombia and 5 minutes from Simon Bolivar Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Grand Hyatt Bogota offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 24434 square feet (2270 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury Grand Hyatt Bogota. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Bogotá hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Ushin Restaurant – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner.
Capitalino Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Illustre Bar – On-site lobby lounge. Open daily.
Aldeana Patisserie – On-site coffee shop. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (COP 28,000 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: COP 87,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aldeana Patisserie
  • Capitalino Restaurant
  • Illustre Bar
  • Ushin Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (24,434 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 400000 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 87000 per person
  • Airport shuttle fee: COP 99000 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: COP 28000 per day
  • Pet fee: COP 400000 per accommodation, per week
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hyatt Bogota offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 6 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Hyatt Bogota Hotel Bogotá
Grand Hyatt Bogota Hotel
Grand Hyatt Bogota Bogotá
Hotel Grand Hyatt Bogota Bogotá
Bogotá Grand Hyatt Bogota Hotel
Hotel Grand Hyatt Bogota
Grand Hyatt Bogota Bogota
Grand Hyatt Bogota Hotel
Grand Hyatt Bogota Bogotá
Grand Hyatt Bogota Hotel Bogotá

Grand Hyatt Bogota Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 705 out of 847 reviews
Rating 8 - Good. 83 out of 847 reviews
Rating 6 - Okay. 25 out of 847 reviews
Rating 4 - Poor. 17 out of 847 reviews
Rating 2 - Terrible. 17 out of 847 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dwayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The restaurants onsite were great. The pool and spa areas were great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Norman Anthony, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was very nice but unfortunately the food was not
Stayed 3 nights in Apr 2025

10/10 Excellent

Timothy

Stayed 3 nights in Mar 2025

2/10 Terrible

Caro

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay in this hotel, is packed with Scabies

the hotel bed was not clean, once I stayed in the hotel I started with an allergy, the hotel gave me scabies. scabies is a highly contagious skin condition caused by tiny mites that burrow into the skin, leading to intense itching and a rash. I had to see a dermatologist and changed to another hotel. When I complained to the manager they sent me a very aggressive response. this hotel should be removed from Hotels.com
Stayed 4 nights in Mar 2025

10/10 Excellent

Martin

Stayed 1 night in Mar 2025

2/10 Terrible

João

Stayed 3 nights in Mar 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

DANIEL

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Loukia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Hector, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Grand Hyatt Hotel is an excellent place to stay while visiting Bogota
Stayed 3 nights in Mar 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were, without exception kind, cordial, accommodating, professional, and a pleasure to work with. The bar staff in particular were warm and friendly.
Stayed 5 nights in Mar 2025

10/10 Excellent

ERICK, palm springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Would definitely stay there again! Great customer service! Superb restaurants!
Stayed 4 nights in Mar 2025

10/10 Excellent

Catherine

Stayed 1 night in Feb 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Stayed 2 nights in Mar 2025

10/10 Excellent

Roberto, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Parinaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alvaro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Option to stay in bogota near de Airport and business area
Stayed 1 night in Feb 2025

10/10 Excellent

Jose R

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff was very professional, helpful and cordial 5 star.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy for airport and town

Stayed twice on a trip to Colombia modern hotel and rooms comfortable and well appointed staff friendly and helpful. Huge indoor pool and gym. Goood restaurants. Really nice coffee shop. Well located for airport and getting to city centre. Also impressed that on our first trip we left a coat but this was returned to us on our second visit.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
sauna /steam room and pool were incredible
Stayed 4 nights in Feb 2025

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Amazing gim and spa!
Stayed 1 night in Jan 2025