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Staybridge Suites Williamsville Buffalo by IHG

3.0 star property

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Photo gallery for Staybridge Suites Williamsville Buffalo by IHG

Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Free toiletries, hair dryer, towels, soap
Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Gym

Explore the area

View in a map
8005 Sheridan Dr, Buffalo, NY, 14221
  • Eastern Hills Mall
    ‪6 min walk‬
  • University At Buffalo - North Campus
    ‪10 min drive‬
  • Walden Galleria Mall
    ‪13 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (1 King Bed and 2 Double Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms (1 King Bed and 2 Double Beds)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible Bathtub (1 King Bed and 2 Double Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Accessible Bathtub (1 King Bed and 2 Double Beds)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Kitchen (Mobility Accessible Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Mobility Accessible Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Double Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (2 Double Beds)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms (4 Double Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms (4 Double Beds)

  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds

View all photos for Suite, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Kitchen

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (1 Queen Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible Bathtub, Kitchen (Comm, Mobil, Access Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible Bathtub, Kitchen (Comm, Mobil, Access Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Staybridge Suites Williamsville Buffalo by IHG

Suburban hotel with free breakfast and free airport shuttle
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free on-the-go breakfast, free self parking and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and WiFi in public areas. Housekeeping is available on request.
Staybridge Suites Williamsville Buffalo by IHG offers 98 accommodations with DVD players and coffee/tea makers. Televisions come with pay-per-view films. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Staybridge Suites Williamsville Buffalo by IHG. During your stay, you'll be within walking distance of Eastern Hills Mall. Free self-parking, a free round-trip airport shuttle and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi and wired Internet in some public areas for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by car from University At Buffalo - North Campus and 11 minutes from Walden Galleria Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Williamsville Buffalo by IHG offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 250 square feet (23 square metres) and includes conference space. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Staybridge Suites Williamsville Buffalo by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Buffalo hotel is smoke free.

Guests are served a free on-the-go breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 250 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (89 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Buffalo-Airport
Staybridge Suites Buffalo Airport
Staybridge Suites Buffalo-Airport Hotel Williamsville
Staybridge Suites Buffalo-Airport Williamsville
Staybridge Suites Buffalo Wil
Staybridge Suites Buffalo Airport
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Hotel
Hawthorn Suites by Wyndham Williamsville Buffalo Airport Buffalo

Staybridge Suites Williamsville Buffalo by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 334 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 139 out of 1000 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I think this place is closed for renovations. Or it should be until renovations are complete. This might be a problem with Expedia and not the hotel or chain. The clerk seemed surprised when we walked in that anyone would walk in. The key card machine was only able to produce one card for us after multiple tries. The hot water was not properly connected in the shower. I could see where it leaked. No carpet anywhere, everything ripped up. Just a construction site. Glad it's behind us. You should not be open for business in this condition.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

2/10 Terrible

Crisilda

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I wanted to share our experience during our recent stay and honestly, it was really disappointing for us as a family. When we arrived, we found out the hotel was undergoing renovations, which made it really hard to move around, especially with kids. It didn’t feel safe or relaxing, and we were only informed about this just two days before the journey, although we had made the booking one month in advance. What made it worse was that breakfast was canceled for our entire stay. We had booked with the understanding that breakfast was included, and it’s a basic part of the hospitality we were counting on. When we tried to talk to the manager about all of this, he was surprisingly rude. Instead of trying to help, he told us we could just cancel our booking with no apology or effort to make things right. That felt really unfair and dismissive. As it was difficult to find a new hotel at the eleventh hour, also the prices would be skyrocketed. We were really looking forward to this trip, but the experience left us frustrated. I hope you’ll take this feedback seriously so future guests don’t have to go through the same. Furthermore, given the level of inconvenience and the overall experience, I kindly request a full refund for our stay. We believe this is a fair ask considering the disruptions and the lack of basic services that were promised at the time of booking.
Stayed 2 nights in May 2025

4/10 Poor

eliahu

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The hotel is a construction site, full of dust.
Stayed 3 nights in May 2025

4/10 Poor

Luz

Liked: Room comfort
Disliked: Property conditions & facilities
Should have been closed during renovations because it wasn’t safe and the elevators were very dirty
Stayed 1 night in May 2025

2/10 Terrible

Lee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had I known this property was going through a major renovation, I would have never booked it. I feel Expedia should know about these things. Upon entering to check out a room , the associate showed me a room with a hot tub and I told her it looked fine. When we came back later to officially check in, she told me that all hot tubs were going to be removed and that the one in the room she showed me wasn't working. So, we we given another room. The toilet seat looked very worn & my wife had to wipe it down every time she used it. A light bulb was out in the room & I had to go to the front desk and get a new one. There was no soap at the sink. The eyes on the stove were at angles. I had to empty my own trash. The only breakfast was a bottle of water, biscuit and danish. And, that was only one day of the stay. The other days a sign was put out saying "no breakfast today." That's inexcusable!! When asking for more towels, etc, I was told they didn't have any clean ones and to come back. Trust me, we were only 1 of maybe five rooms occupied. One associate would give us water, in lieu of no breakfast. But the manager told me one day, "we don't give water, we only sell it." Trash in the public bathroom hadn't been emptied in several days, nor in the fitness room. Overall, it was a disaster but I didn't know how to change hotels with Expedia and didn't want that hassle either.
Stayed 4 nights in May 2025

2/10 Terrible

Heather

Disliked: Cleanliness, property conditions & facilities
WARNING. This hotel is currently under construction and you do not have any amenities (the whole place is literally torn apart). I tried to contact them directly several times the day of my visit for assistance but could not get through. I had to call an off site representative for directions to get a shuttle. You still have to talk to someone at the hotel to request a pick up with the shuttle. It took multiple back to back calls after I was sitting at the shuttle pickup in the cold rain for someone to finally pick up. I appreciated my room upgrade to a suite, however it was dirty (sheets and blankets on bed were stained). Very stressful all around after a long stressful travel day.
Stayed 1 night in May 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL STAY EVER!!

This was th worst hotel stay I ever experienced. The hotel was being renovated and should have not offered rooms during the renovation. We were only told of the renovation days before our arrival and since it was graduation weekend, it was impossible to find another suitable hotel. The lobby was completely torn apart and instead of a free full breakfast, we were offered a breakfast to- go which consisted of a microwaved breakfast sandwich, two mini muffins, an apple, and a bottle of water. I had to wade through construction just to get a cup of coffee every morning which was never stocked properly. Every morning we were woken by Jack hammers removing the old flooring. The room itself was bad. Wallpaper was peeling off the walls, the carpet was badly stained and the pullout sofa was not usable and my grandson had to sleep on the sofa. My daughter was supposed to stay at the same hotel but as soon as she walked in, she felt sick from the smell of the old tile adhesive. She ended up cancelling and had to stay with relatives. Unfortunately, we had nowhere else to stay. I really think they should have offered a substantial discount because of the situation. Just another example of corporate greed.
Stayed 6 nights in May 2025

10/10 Excellent

Angelo

Stayed 1 night in May 2025

10/10 Excellent

Angelo

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I reserved my room for a weekend that I knew would be busy, 2 weeks in advance, they gave up my room to someone else. Terrible management, would not recommend.
Stayed 1 night in May 2025

6/10 Okay

Simon

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Hotel under renovations. Spa/hot tub was closed, breakfast is a takeaway bag. Pool was open which was good.
Stayed 1 night in May 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manger said not to stay there and get your money back but it was nonretundable it should of been on website that it was under construction
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything including the airport
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel under renovation
Stayed 2 nights in May 2025

10/10 Excellent

Brittany

Stayed 1 night in Feb 2025

8/10 Good

Rhonda

Stayed 1 night in May 2025

2/10 Terrible

Kane D

Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

JENNYFER

Liked: Cleanliness, property conditions & facilities
I loved my room, it reminded me of my timeshare haveing a kitchen and table. My son enjoyed the basketball court a lot. The only issue was the parking lot was full of dumpsters and the staff had thrown boxes out the windows. The boxes were hanging in the trees I spoke to the front desk about upon checking in. All in all I would stay there again it was quite and peaceful.
Stayed 2 nights in Apr 2025

8/10 Good

Alberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff

I love the staff the guy at the front desk was very nice and sweet. The room was nice and roomy the pool was clean the only complaint I had is about the jacuzzi which was not available on a weekend because it had to be cleaned. Why not clean it during the week because most people go on vacation on the weekends disappointed in that other than that or stay was beautiful!
Stayed 2 nights in May 2025

2/10 Terrible

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Exposed wires in hallway, bathroom door was broken, fridge was leaking all over floor, room smelled like stale cigarettes, stains everywhere, pillows smelled like mold and the chairs in the pool area had mold, holes in the windows in the hallways. very run down
Stayed 1 night in May 2025

2/10 Terrible

Jeff

Stayed 1 night in May 2025