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Holiday Inn & Suites Penang Prai by IHG

Property class: 3.5

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Photo gallery for Holiday Inn & Suites Penang Prai by IHG

Seasonal outdoor pool
Lobby
Exterior
Property entrance
Daily buffet breakfast (MYR 62 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1919 Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, Penang, 14000
  • Place, Drift Kart
    ‪14 min walk‬
  • Place, KOMTAR
    ‪24 min drive‬
  • Place, Gurney Drive
    ‪26 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Kitchenette

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Suite, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, Kitchenette

Suite, 2 Single Beds, Kitchenette | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Single Beds, Kitchenette

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom, Kitchenette (Dining)

Suite, 1 Bedroom, Kitchenette (Dining) | Room amenity

Suite, 1 Bedroom, Kitchenette (Dining)

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Kitchenette (Dining)

Suite, 2 Bedrooms, Kitchenette (Dining) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchenette (Dining)

  • Sleeps 5
  • 1 Single Bed

Similar properties

Lobby
Iconic Hotel Penang
Bukit Mertajam
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 431 reviews
The price is €68
includes taxes & fees
28 Apr - 29 Apr
Iconic Hotel Penang

About this property

Holiday Inn & Suites Penang Prai by IHG

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a seasonal outdoor pool. Housekeeping is available on request.
Holiday Inn & Suites Penang Prai by IHG offers 332 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels, pay-per-view films and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Bukit Mertajam hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Holiday Inn & Suites Penang Prai by IHG, you'll be close to KPJ Penang Specialist Hospital. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Dining options include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from KPJ Penang Specialist Hospital and 7 minutes from Bukit Kecil Hujung
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. Holiday Inn & Suites Penang Prai by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. The business-friendly Holiday Inn & Suites Penang Prai by IHG also features a garden, 24-hour room service, and a lift. Free self parking is available.

This 3.5-star Bukit Mertajam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn & Suites Penang Prai by IHG has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 62 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 36 floors
  • At least 80% of food locally-sourced
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn & Suites Penang Prai by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 62 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Touch 'n Go eWallet, Boost, GrabPay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

& Suites Penang Prai By Ihg
Holiday Inn Suites Penang Prai an IHG Hotel
Holiday Inn & Suites Penang Prai by IHG Hotel
Holiday Inn Hotel Suites Penang Prai an IHG Hotel
Holiday Inn & Suites Penang Prai by IHG Bukit Mertajam
Holiday Inn & Suites Penang Prai by IHG Hotel Bukit Mertajam

Holiday Inn & Suites Penang Prai by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 31 reviews
Rating 8 - Good. 10 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

MUHAMMAD NAFIS

Stayed 2 nights in Dec 2025

8/10 Good

Yea Jing

Stayed 2 nights in Nov 2025

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and well maintained. Good WiFi and Air-cond. All staffs were efficient, professional and courteous. Had a very comfortable stay. Thank you.
Stayed 2 nights in Nov 2025

8/10 Good

KOK SHEN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room, Front Desk staffs are basically no problem. However, fire alarm triggering during mid night and PA announcement are confusing, it has to improve the SOP on whether evacuate people in the building or firmly mention it is false alarm.
Stayed 2 nights in Nov 2025

10/10 Excellent

Venu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Met every expectation though the food is costly
Stayed 5 nights in Nov 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Wei

Stayed 1 night in Sep 2025

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Kazuhiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Heng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Boon

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good brand new hotel

The presentation of towel no good, you can save the world to put less instead of too much. You may left a note at wall, you may request more if needed. I saw more than 6 towel. Car park exit under construction, please keep up
Stayed 1 night in Jun 2025

10/10 Excellent

Chui Ying Winnie

Travelled with group
Liked: Cleanliness, amenities
Clean
Stayed 3 nights in Dec 2025

8/10 Good

TSUNG-HSING

Business traveller
Liked: Cleanliness, staff & service, amenities
客服打掃乾淨 服務人員好 只是櫃台離峰時段 只有一個人 處理事情比較慢
Stayed 3 nights in Dec 2025

10/10 Excellent

Hsien Tsung

Stayed 2 nights in Dec 2025

8/10 Good

Lai Ming Cavini

Travelled with group
Liked: Cleanliness, staff & service, amenities
酒店设施新，早餐也很有特色有新鲜种的菜，自己可以用铰剪剪下来自用，有点创意。 酒店适合自驾，老城区或槟城机场需要开车28分钟，如果不自驾住这边有点不方便，但是如果是从怡保过来，那就会近一点。 酒店停车非常方便，而且酒店后面有很多排档，吃东西方便，价格都比老城区便宜点，如果自驾是个不错的选择。酒店总经理要赞一下，国语丶广东话都说的非常好，非常热情的介绍我们去玩的景点跟好吃的餐厅，非常感谢他。
Stayed 3 nights in Nov 2025

8/10 Good

LEE

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Jung Hung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體感受都很好。 停車塲比較麻煩，要換乘另一個電梯才能抵達。
Stayed 2 nights in Aug 2025

10/10 Excellent

HUNG TSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

ZHENG

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Kim Kean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

LI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025