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Hotel Palm Inn Bukit Mertajam

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Palm Inn Bukit Mertajam

Reception
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Interior
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
No. 1620 Jalan Permatang Batu, 1620-1621, Bukit Mertajam, Penang, 14000
  • Place, KPJ Penang Specialist Hospital
    ‪15 min walk‬
  • Place, KOMTAR
    ‪27 min drive‬
  • Place, Gurney Drive
    ‪29 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom | Shower, rainfall showerhead, free toiletries, towels

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Exterior
Hotel Alpha
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  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
4.3 out of 5, Excellent, 69 reviews
Hotel Alpha

About this property

Hotel Palm Inn Bukit Mertajam

Laundry facilities, a 24-hour front desk and a corner/local shop are available at this hotel. Self parking is free.
Hotel Palm Inn Bukit Mertajam offers 42 accommodations with complimentary bottles of water and coffee/tea makers. Plasma televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Palm Inn Bukit Mertajam, you'll be within walking distance of KPJ Penang Specialist Hospital. Features include free self-parking and laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include convenience store, laundry facilities and a lift
  • 14 minutes on foot from KPJ Penang Specialist Hospital and a 5-minute drive from Megamall Pinang
Hotel Palm Inn Bukit Mertajam offers its guests laundry facilities, a corner/local shop, and a lift. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Bukit Mertajam hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palm Inn Bukit Mertajam

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palm Inn Bukit Mertajam
Palm Bukit Mertajam
Palm Inn Bukit Mertajam
Hotel Palm Inn Bukit Mertajam Hotel
Hotel Palm Inn Bukit Mertajam Bukit Mertajam
Hotel Palm Inn Bukit Mertajam Hotel Bukit Mertajam

Hotel Palm Inn Bukit Mertajam Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 42 reviews
Rating 8 - Good. 21 out of 42 reviews
Rating 6 - Okay. 5 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Abdul Majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay

1st time stay here. This hotel managed by Pelita Samudera now. Well maintained. They upgrade me to kings room. Good aircond and clean room. The staff alSo nice. Free parking here. For food u can just order from foodpanda a lot of choices as it near to Bandar Perda. Overall i can say this hotel is excellent and worth the price 😁
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and simple place

Simple hotel, worth it for the price. Cleanliness and condition of hotel was good. very helpful & friendly staff at the reception!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok I'll come again
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cheap & clear
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most important very good cleanliness, good service
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Everything was great except the room kinda smell like cigarette. Nevertheless,it was great considering the price i had to pay to stay there
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

i like your hotel
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

MissSiti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleanliness and quietness Love the furniture, cupboard etc Love the room coz its spacious, has space to perform prayer as Muslim Love the scenery from window, with trees outside Love the facilities, and the kindness of workers there Hope to visit again We enjoy our 7 nights there with joy peace and spiritual harmony.
Stayed 7 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and good service
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Hanim

Liked: Cleanliness, staff & service, property conditions & facilities
The best and so convenient, thank you ☺️
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Siti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I like
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Yugendran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service

The staffs are all friendly and helpful. Will definitely opt to stay here next time
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Protect customer privacy
Stayed 1 night in Aug 2019
Verified

8/10 Good

Rossy

Liked: Staff & service, amenities, property conditions & facilities
The cleanliness is satisfactory
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time there. Ya, the room is clean and comfortable. A chair need to be added,
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

Good

Good
Stayed 1 night in Apr 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really unacceptable whenever We pay for Queen bed but we have a twin single bed. We have no choice because we reach there at night.
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY BAD WIFI.

Wifi so so so BAD. almost no connection.
Stayed 1 night in Jan 2018
Verified

8/10 Good

fauruszi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memuaskan

Check in cepat.tak perlu tunggu masa yg lama
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

everything is good, except location

clean, nice staff, have a convenience store right at the entrance of the hotel, affordable for many low cost travelers, many TV channels, WIFI is not well functioned
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

Verified traveller

Do not leave your luggage unlocked

Everything was ok, the price is reasonable for the room like this. After we checked-in and left our luggage in the room, upon coming back for the sleep, I noticed the luggage were touched, yes, it was obvious the luggage was searched by someone. Luckily my 2nd luggage was locked with code, and someone even attempt to decode it... Do not leave your luggage unlocked during your stay in this hotel, if not, just don't leave luggage in the room to avoid your personal item get missing.
Verified

6/10 Okay

mohd

Liked: Staff & service
Disliked: Room comfort

ulaasan sy

Bilik agak kecil dan sempit. Condition toilet agak kurang memuaskan, patent lama dan shower slow. Towel lama, perlu ditukar.
Verified

10/10 Excellent

Hazrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The room was clean and properly maintained.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable

It was really nice to stay here.
Verified

8/10 Good

Rafi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and nice.

I just stayed one night adhoc and find it very comforting.