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My Hotel Bukit Mertajam

2.0 star property

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Photo gallery for My Hotel Bukit Mertajam

Superior Room (With Sofa) | Desk, blackout curtains, iron/ironing board, free WiFi
Point of interest
Superior Room (With Sofa) | Desk, blackout curtains, iron/ironing board, free WiFi
Family Suite, 2 Bedrooms | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
No.2 Lorong Seri Jaya Taman Seri Jaya, Bukit Mertajam, Penang, 14000
  • Place, St. Anne's Church
    ‪10 min walk‬
  • Place, Bukit​ Mertajam Hospital
    ‪3 min drive‬
  • Place, AEON Mall Bukit Mertajam
    ‪5 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, City View

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room (With Sofa)

Superior Room (With Sofa) | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room (With Sofa)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, No Windows

Standard Room, No Windows | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, No Windows

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Desk, blackout curtains, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Triple Room, No Windows

Triple Room, No Windows | Desk, blackout curtains, iron/ironing board, free WiFi

Triple Room, No Windows

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, No Windows

Standard Room, 2 Single Beds, No Windows | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, No Windows

  • Park view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, City View

Standard Room, 2 Single Beds, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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  • Parking included
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  • Air-conditioning
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The price is €26
includes taxes & fees
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About this property

My Hotel Bukit Mertajam

Along with a fridge in a common area, this hotel has a meeting room and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
My Hotel Bukit Mertajam offers 70 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 37-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at My Hotel Bukit Mertajam, you're just a quick walk from St. Anne's Church. You'll find features such as free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include meeting rooms, a lift and a vending machine
  • 10 minutes by foot from St. Anne's Church and a 3-minute drive from Bukit​ Mertajam Hospital
As a guest of My Hotel Bukit Mertajam, you'll find a vending machine, dry cleaning/laundry services, and room service (during limited hours). Public spaces have free WiFi. The business-friendly My Hotel Bukit Mertajam also features a lift, a fridge in a common area, and a water dispenser. Self parking is free.

Smoking is allowed in designated areas at this Bukit Mertajam hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at My Hotel Bukit Mertajam

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 30 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

My Hotel Bukit Mertajam
My Bukit Mertajam
My Hotel Bukit Mertajam Hotel
My Hotel Bukit Mertajam Bukit Mertajam
My Hotel Bukit Mertajam Hotel Bukit Mertajam

My Hotel Bukit Mertajam Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 8 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

My to go hotel in BM. Good location with plenty of food. Parking available at the hotel.
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Rajasegaran

Convenient Location. 3 star rated hotel

Expensive hotel for the facilities.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

MOHD NOR

Liked: Cleanliness, staff & service, amenities
Good location. Large room for family. Friendly staff.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic hotel with lift. Free wifi

This is a basic hotel equipped with basic needs such as hot shower, air conditioning and free wifi.
Verified

8/10 Good

TAN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Temporary stay.
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel !!
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and good

Room size was good, had a window, bathroom was clean and aircond was cold, tv only had 3 channels though.. they had fox movies which was good enough to keep your self entertained when you are in the room, food court close by, has very good food “non halal though”
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
the staff were fair, but the room smell like ,as if they kept dogs in it. the beddings just extremely bad smell, the bathroom was just disgusting, towels smell like old dirty socks. it was just a nightmare , have to left the property after 3 days, just as my business was over. even though i paid for 6 nights. expedia should see every property before making advertisement. this property is a poor one and i was fooled by expedia and i lost money as i have to leave for another hotel.
Stayed 7 nights in Jul 2019
Verified

4/10 Poor

Tomo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に蚊が多く、受付のスタッフも無愛想です。予算があれば、他の施設に泊まることをお薦めします。
Stayed 4 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Towels were stains and dirty looking Location convenien t for local foods at coffee shops
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good location with food options nearby
Stayed 9 nights in Dec 2018
Verified

10/10 Excellent

Baskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The hotel is clean and very dedicated staff .Easy for parking
Stayed 1 night in Jun 2017
Verified

6/10 Okay

Premila

Liked: Property conditions & facilities, room comfort

Decent

Decent hotel. The chinese guy at the reception was friendly.
Verified

6/10 Okay

Soke Mei

Liked: Cleanliness

short stay

The cleanliness is OK but the wifi is slow. Need to upgrade
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
There were 2 cockroaches found in the room. Cleanliness to be improved
Verified

10/10 Excellent

Kunalan

Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2022
Verified

8/10 Good

Teoh

Stayed 1 night in May 2022
Verified

8/10 Good

Carol

Stayed 1 night in May 2022
Verified

10/10 Excellent

Saadeesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Patrick Lee

Disliked: Cleanliness, property conditions & facilities, room comfort
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Lisa

Stayed 3 nights in Mar 2018

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