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Hotel Palm Inn

3.0 star property

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Photo gallery for Hotel Palm Inn

Lobby
Interior entrance
Breakfast, lunch and dinner served
Exterior
Desk, blackout curtains, iron/ironing board, rollaway beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
No.4802 Jalan Bagan Luar, Butterworth, Penang, 12000
  • Place, KOMTAR
    ‪29 min drive‬
  • Place, Pinang Peranakan Mansion
    ‪31 min drive‬
  • Place, Gurney Drive
    ‪31 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking | Desk, blackout curtains, iron/ironing board, rollaway beds

Superior Room, Non Smoking

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Double Room

  • City view
  • 348 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Twin Room, 2 Single Beds, Smoking, Sea View

Business Twin Room, 2 Single Beds, Smoking, Sea View | Desk, blackout curtains, iron/ironing board, rollaway beds

Business Twin Room, 2 Single Beds, Smoking, Sea View

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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The price is €44
includes taxes & fees
14 Jun - 15 Jun
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About this property

Hotel Palm Inn

A restaurant, self parking and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Hotel Palm Inn offers 90 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Butterworth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Palm Inn, you'll be close to Fort Cornwallis. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • 16 mi (25.8 km) from KOMTAR and 16.5 mi (26.6 km) from Pinang Peranakan Mansion
There's a restaurant on site. Public spaces have free WiFi. There are 2 meeting rooms available. Hotel Palm Inn also features dry cleaning/laundry services, room service (during limited hours), and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Butterworth hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Palm Inn Cafe – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (MYR 2 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 12 for adults and MYR 12 for children
  • A restaurant

Restaurants on site

  • Palm Inn Cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Stair-free path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palm Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 12 for adults and from MYR 12 for children
  • Uncovered self-parking fee: MYR 2.00 per day
  • Rollaway bed fee: MYR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palm Inn Butterworth
Hotel Palm Inn
Palm Butterworth
Hotel Palm Butterworth
Hotel Palm Inn Butterworth, Penang, Malaysia
Hotel Palm Inn Hotel
Hotel Palm Inn Butterworth
Hotel Palm Inn Hotel Butterworth

Hotel Palm Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 92 reviews
Rating 8 - Good. 36 out of 92 reviews
Rating 6 - Okay. 22 out of 92 reviews
Rating 4 - Poor. 10 out of 92 reviews
Rating 2 - Terrible. 3 out of 92 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

AnwarRamli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth staying at this hotel, very nice & clean, good enough for a night stay
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Lali

Liked: Cleanliness
Disliked: Property conditions & facilities
All average
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

WENG TATT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay there before.

Quite happy.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
De location
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place n reasonable price
Stayed 1 night in Nov 2019
Verified

8/10 Good

Dila

Liked: Cleanliness, staff & service
Wifi cannot be used.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it So much
Stayed 1 night in Oct 2019
Verified

8/10 Good

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hr checkin is really convenient! The staff was really friendly as well.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to bus terminal and ferry terminal..
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, property conditions & facilities, room comfort

Good but can be better

Its nice since nearby Penang Center. But, wifi didnt work while I am there which sad
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Okey wifi slow
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice but it still can hear voice in the room
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of mosquitoes
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Haslinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet walls, sink and stand, toilet bowl were dirty. Bidet not working well, toiletries and toilet tissue not provided. Mosquitoes all over the hotel. The hotel was in tip top Condition with breakfast under previous management. Our complaints won't be heard if done over the counter , according to staff.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
The room is small difficult to move around No toilet roll No laundry bag
Stayed 1 night in Sep 2019
Verified

8/10 Good

Fairuz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and worth it
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Thivagharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So awesome rooms and services
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looks a bit smaller but still comfy... Just had a peaceful stay there
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Comfortable for stay. Its valuable for the price but need more improvement in maintaining the toilet cleanliness...other than that update the amenities like tissues upon check outs. Overall am happy n will look forward for another stay at other time..tq
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
location & no traffic jammed
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and happy
Stayed 1 night in Dec 2018
Verified

8/10 Good

Chan

Good, staff friendly
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay at this hotel as is haunted.

The room is terrible, very bad design as no space to walk. Very dark the rooms..its like a budget hotel but worst type. Its not worth ur money. Breakfast choices, cheap low quality breakfast. Counter treatment bad as they know u have already paid them. Not OKU friendly as staircase is the only access to the lift as was told. I hear noises all night knocking on doors but no one is outside.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

You get what you pay for.

A very inexpensive hotel. The night staff need training. The day staff very good.
Stayed 1 night in Apr 2018