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Holiday Inn Express Canandaigua - Finger Lakes by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Canandaigua - Finger Lakes by IHG

Exterior
Point of interest
Point of interest
Lobby sitting area
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
330 Eastern Blvd., Canandaigua, NY, 14424
  • Place, Roseland Waterpark
    ‪8 min walk‬
  • Place, Canandaigua Lake
    ‪11 min walk‬
  • Place, CMAC Performing Arts Center
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Access Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communication)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.6 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Canandaigua - Finger Lakes by IHG

An indoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Canandaigua - Finger Lakes by IHG offers 75 accommodations with DVD players and a safe. Premium cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Canandaigua - Finger Lakes by IHG. During your stay, you're just a quick walk from Roseland Waterpark. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Roseland Waterpark and Kershaw Park
Holiday Inn Express Canandaigua - Finger Lakes by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. The business-friendly Holiday Inn Express Canandaigua - Finger Lakes by IHG also features gift shops/newsstands, laundry facilities, and a corner/local shop. Free self parking is available.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canandaigua Holiday Inn Express
Holiday Inn Express Canandaigua
Holiday Inn Express Canandaigua Finger Lakes
Holiday Inn Express Finger Lakes
Holiday Inn Express Finger Lakes Hotel
Holiday Inn Express Finger Lakes Hotel Canandaigua
Holiday Inn Express Canandaigua Finger Lakes Hotel
Holiday Inn Express Finger s
Holiday Inn Express Canandaigua Finger Lakes
Holiday Inn Express Canandaigua Finger Lakes by IHG
Holiday Inn Express Canandaigua Finger Lakes an IHG Hotel
Holiday Inn Express Canandaigua - Finger Lakes by IHG Hotel

Holiday Inn Express Canandaigua - Finger Lakes by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, comfy!
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, amenities
Enjoyed my stay. Room was clean staff was friendly!
Stayed 3 nights in Nov 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. There was a damp smell when we arrived. We could not open the windows, but once we turned on the fan to circulate some air, it seemed better. The beds were comfortable. The breakfast was delicious. There was a great variety and everything was hot and fresh. There were a couple of people outside the hotel smoking. A couple of them seemed unhoused. That seemed a little bit unsafe/sketchy, but otherwise we had a very pleasant stay.
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location , bed very comfortable staff very friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff. Comfy beds. However we needed help getting the tv programmed and the toilet did not flush properly. Late nite running overhead was not appreciated for sleeping.
Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Travelled with partner
Disliked: Cleanliness
Breakfast was fine. Staff was fine except for 1 gal who was a bit nasty. Mostly, it was just dirty. You can tell they use dirty rags to clean. Fingerprints everywhere. Toilet was disgusting. Just gross.your housekeeper needs a lesson on how to clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

Martha Jane Martin

Great friendly service. Impressed
Stayed 2 nights in Nov 2025

10/10 Excellent

Abraham Jaipaul

Stayed 2 nights in Nov 2025

10/10 Excellent

Abraham Jaipaul

Travelled with family
Liked: Cleanliness, amenities
Very good
Stayed 2 nights in Nov 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, there was a water break and they supplied me a two water bottles and the breakfast was nice. Plus the rate was good.
Stayed 1 night in Nov 2025

6/10 Okay

Rain

Liked: Cleanliness
We had a good stay. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

stephen

Stayed 3 nights in Oct 2025

10/10 Excellent

Theresa

Stayed 3 nights in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, warm clean pool, great breakfast buffet.
Stayed 1 night in Oct 2025

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness
The check-in process was perfect and they allowed an early check-in as we were attending a wedding at Bristol. Upon return from the wedding we realized our toilet was broken and immediately called down. The lady, while sweet, told us not to worry it happens to her all the time just hold down the handle. We went the entire night with a broken toilet. We woke up early to the sound of drilling so assumed there was a maintenance person working. The front desk said that one would not be working until 9am. We went to breakfast but didn’t stay long as the options and look of items were less than desirable. Coffee was good, location of the hotel was ideal and the place was clean so not all bad! Just super stressful having a toilet that didn’t flush after consuming beverages all night while attending a wedding.
Stayed 1 night in Oct 2025

8/10 Good

Katherine, North Tonawanda

Stayed 1 night in Oct 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Friendly staff throughout the hotel. Good sized room however it is starting to look tired especially the bathroom which would benefit form modernisation
Stayed 10 nights in Oct 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained and looked good but there were not enough parking spaces!! Each night we stayed there was a fight for a spot
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Colette

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The bed is very very comfortable, but the smell is horrible. It does not smell clean. I can a hard time, dealing with the smell.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

alla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, average holiday in . Clean .
Stayed 2 nights in Sep 2025

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