Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

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4 outdoor pools, pool umbrellas, pool loungers
Creator video
Preferred Club Master Suite | 1 bedroom, free minibar, in-room safe, desk
1 bedroom, free minibar, in-room safe, desk
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Hot tub
  • All-inclusive

Explore the area

View in a map
Cancun, QROO
  • Cancun Convention Center
    ‪8 min walk‬
  • Tortuga Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Partial Ocean View Double

8.0 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean Front Double

8.4 out of 10
Very good
(12 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4

Deluxe Ocean Front King

8.4 out of 10
Very good
(20 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3

Preferred Club Double Balcony Ocean Front

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Partial Ocean View King with Balcony

7.0 out of 10
Good
(18 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 2

Partial Ocean View King

8.0 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Family Connecting Room

  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

Premium Preferred Club King Balcony Ocean Front

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club King Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4

Premium Preferred Club King Ocean Front

7.8 out of 10
Good
(7 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View King

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3

Premium Preferred Club Double Ocean Front

7.6 out of 10
Good
(11 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Preferred Club Double Ocean Front

7.6 out of 10
Good
(8 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4

Presidential Suite (Presidential)

  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View Double

8.0 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4

Preferred Club King Balcony Ocean Front

  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Honeymoon Plunge Pool Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Corner Suite Ocean Front

  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite

  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Double Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

Family Suite

  • 65 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium King Balcony Ocean Front

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean Front King with Balcony

  • 33 sq m
  • Ocean view
  • Sleeps 2

Premium Double Ocean Front

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Forum By The Sea Mall
Catch some rays on Dreams Sands Cancun Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and a safe. 42-inch LED televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Pevonia has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Dreams Sands Cancun Resort & Spa - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free WiFi in public areas, free valet parking and 4 outdoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at World Cafe, one of the property's 6 restaurants and 5 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with facials, reflexology or hydrotherapy at Pevonia
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests have great things to say about the beach and the helpful staff
  • Within a 15-minute walk of Cancun Convention Center and Forum By The Sea Mall
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun property is smoke free.

World Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Portofino – Overlooking the ocean, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Himitsu – This fine-dining restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Gaucho – This fine-dining restaurant specialises in international cuisine and only serves dinner. Open daily.
El Patio – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 658 out of 1345 reviews
Rating 8 - Good. 329 out of 1345 reviews
Rating 6 - Okay. 205 out of 1345 reviews
Rating 4 - Poor. 67 out of 1345 reviews
Rating 2 - Terrible. 86 out of 1345 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time. Did not receive discount coupons upon arrival for certain services :ie Spa
Stayed 2 nights in May 2025

10/10 Excellent

Muhammadjon

Great
Stayed 6 nights in May 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Luis Omar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I enjoy my stay there. I went with my kids 6 and 4 years old and the had a great time at the kids club and the beach, the beach is great for kids and clear water. my room was very good, nice view, clean and confy. bathroom was full equip with all the supplies and products I needed. Food was good but not excellent. the buffet was great for breakfast. burgers at the pool were excellent too. a few options for lunch (not many) for dinner you have to get to the restaurant right when they open or they will tell you that there is 2 or 3 hours wait. they always suggest you to go to the buffet. there is something behind this, they take reservations for the VIP on the hotel. so they reserved the tables for them and of course its not enough for everyone staying in the resort. Drinks were ok. few shows at night time but they ended early. Staff was SUPER COOL, extremely nice. I had a great time overall. It just pissed me off that we were at Gaucho rest for one hour and 30 minutes and we saw how the hostess told everyone but the VIP that the wait time was 2 hours, but inside the rest was almost empty. staff is very competent to help you find chair at the beach they also serve at the beach.
Stayed 4 nights in Mar 2025

8/10 Good

Rocio

Stayed 4 nights in May 2025

6/10 Okay

Valeria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Sonia Trento

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 5 nights in May 2025

8/10 Good

Pedro Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We visited this past weekend. The renovations on the restaurants are elegant and the service and food was great. We found the location in reference to the beach to be perfect as the water was crystal clear, shallow and very safe for families as it is on a protected bay...the other hotels we saw had rough waters and lots of seaweed, so we were really impressed with this beach. Thank you again for the recommendation Matt C.
Stayed 3 nights in May 2025

4/10 Poor

Ronald

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
To many restrictions, better to stay at RIU
Stayed 3 nights in May 2025

8/10 Good

Rafael

Stayed 2 nights in May 2025

10/10 Excellent

Cammi, Shelbyville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facilities. We were there approximately 5 years ago, so you can see minor wear and tear. Overall the facilities are very accommodating. The staff is amazing. The beach is the best in the area if you are a beach person! Food is average. Drinks are great. Highly recommend.
Stayed 3 nights in May 2025

6/10 Okay

Oded

Stayed 3 nights in May 2025

10/10 Excellent

Fredy

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2nd time here I love the beach. I been many times to Cancun nothing beats dream sands beach.. The water is so clear and beautiful. Shopping, restaurants and bars are close the hotel.
Stayed 4 nights in May 2025

4/10 Poor

Rosalio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. Resort was not all inclusive as advertised. Staff kept trying tonup sell what is customary for an all inclusive package.
Stayed 7 nights in May 2025

4/10 Poor

Zahid, fremont

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Good location. Beach without Sargassum
Stayed 1 night in May 2025

8/10 Good

Elizabeth

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Sweet staff, very helpful, and property conveniently located to stores and night life. My only complaints were that the first room we received the a/c wasn’t working, but they did move us to another room, then the next room had a slight smell of cigarette smoke, then they made me go put on a shirt for the outdoor restaurant by the pool because my skirt wasn’t enough as a coverup. It didn’t make sense to me since the restaurant is literally outdoors and right next to the pool. I feel that my skirt should of been sufficient because it was covering my lady parts. The food was ok. I was disappointed because being that we’re in Mexico I thought the food would be more authentic. Their chilaquiles were just hard nacho chips with salsa and not actually cooked.
Stayed 4 nights in May 2025

10/10 Excellent

Kristina

Stayed 4 nights in May 2025

10/10 Excellent

Maria K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful! I enjoyed my stay for 3 nights, 4 days. Many dining options, Efrain the hibachi chef from the pan-asian restaurant, 10/10 ambiance, he was great and very personable. The staff on arrival was great. Everyone treated us well. Resort was clean, they provided clean towels each day. The waves were calm. Their gym is nice and clean. Food 8/10. Sushi: 10/10. Drinks: 7/10. Staff: 9/10
Stayed 3 nights in May 2025

6/10 Okay

Robert

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We went a couple years ago I really enjoyed it .this time The property didn't seem to be take care of and staff was not friendly. We upgraded to you premiere, and I don't believe it was worth it. The bartender did not act like they wanted to serve you. The staff just did not seem friendly. They also wanted to charge too see some shows. I don't think with the upgrade that was right. I doubt we will be back
Stayed 6 nights in May 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always stay at Dreams sands when we visit cancun. The water is perfect, great location, and excellent service.
Stayed 4 nights in May 2025

10/10 Excellent

Noel

Stayed 5 nights in May 2025

8/10 Good

katherinne

Stayed 6 nights in May 2025

2/10 Terrible

Gilberto

Stayed 5 nights in May 2025

2/10 Terrible

Hector

Stayed 3 nights in May 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s was a great beach and food and drinks were amazing. Our only complaints were initially our room temperature wouldn’t come off of 85 degrees Fahrenheit but the hotel resolved it. Next was a disappointment about the preferred club differences from other Dreams resorts was kids on the preferred side. We considered that a benefit. Don’t get us wrong we love Kids, but when we get away without our kids we like a more laid back trip and not being splashed in the face or drinks. Overall we enjoyed this property, but not sure we will return.
Stayed 3 nights in May 2025