Hilton Cancun, an All-Inclusive Resort

4.5 star property

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Photo gallery for Hilton Cancun, an All-Inclusive Resort

Relax by the pool surrounded by lounge chairs and umbrellas, with the beach just steps away.
Two large beds with white linens, a wooden headboard, and ocean views.
Relax by the ocean with a view from our infinity pool, surrounded by lounge chairs and umbrellas.
Enjoy meals with family and friends in this dining area with a round table and six comfortable chairs.
Relax in style with comfortable seating and serene views of the water.

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
Highway 307, Cancun, QROO, 77500
  • Xoximilco
    ‪12 min drive‬
  • Moon Palace Golf Club
    ‪13 min drive‬
  • Petempich Bay
    ‪25 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

CONNECTING SUNSET VW W/1KING OR 2 QUEENS

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

Room, 1 King Bed, Bay View (Sunset View)

  • Sleeps 4
  • 1 King Bed

SWIM UP POOL VIEW ONE KING BED GUESTROOM

8.4 out of 10
Very good
(9 reviews)
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

PRESIDENTIAL 2 BEDROOM SUITE

  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED

  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

SUNSET VIEW TWO QUEEN BEDS GUESTROOM

9.0 out of 10
Wonderful
(97 reviews)
  • 40 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

SUNSET VIEW ONE KING BED GUESTROOM

9.0 out of 10
Wonderful
(49 reviews)
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT CORNER TWO QUEEN BEDS GUESTROOM

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED

9.4 out of 10
Exceptional
(3 reviews)
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN VIEW ONE KING BED GUESTROOM

9.0 out of 10
Wonderful
(35 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN VIEW TWO QUEEN BEDS GUESTROOM

8.8 out of 10
Excellent
(92 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

HIGH FLOOR OCEAN VIEW ONE KING BED GUESTROOM

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - KING BED

9.4 out of 10
Exceptional
(9 reviews)
  • 77 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

CONNECTING OCEAN VW W/1KING OR 2 QUEENS

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS

9.6 out of 10
Exceptional
(13 reviews)
  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

HIGH FLOOR OCEAN VIEW TWO QUEEN BEDS GUESTROOM

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED

7.0 out of 10
Good
(2 reviews)
  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM

9.2 out of 10
Wonderful
(44 reviews)
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

ONE KING BED GUESTROOM MOBILITY ACCESSIBLE

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT CORNER ONE KING BED GUESTROOM

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Double Room Superior with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Superior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton Cancun, an All-Inclusive Resort

Luxury property on the beach, with 2 outdoor pools
At Hilton Cancun, an All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the private sand beach or spend the day at a complimentary water park.
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.
A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Cancun, an All-Inclusive Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free WiFi in public areas, free valet parking and 2 outdoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant, a swim-up bar and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • Guests have great things to say about the family-friendly amenities and the restaurant
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 13 minutes by car from Moon Palace Golf Club
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Cancun, an All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Hilton Cancun, an All-Inclusive Resort for summer fun including 2 outdoor swimming pools, a complimentary water park and a complimentary children's club.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a 24-hour fitness centre and a steam room. You'll have access to the outdoor pool at a partner property. Valet parking is free.

This 4.5-star Cancun property is smoke free.

Azulinda Lobby Bar – On-site lobby lounge.
Azulinda Market & Cafe – On-site café. Open 24 hours. Open daily.
Vela Food Hall – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
La Luce – This restaurant only serves dinner. Open daily.
Maxal – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Access to on-site nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Azulinda Market & Cafe
  • Azulinda Lobby Bar
  • La Luce
  • Maxal
  • Vela Food Hall

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 7 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1540 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 51 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1540 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1937 out of 3234 reviews
Rating 8 - Good. 685 out of 3234 reviews
Rating 6 - Okay. 303 out of 3234 reviews
Rating 4 - Poor. 162 out of 3234 reviews
Rating 2 - Terrible. 147 out of 3234 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Dalila

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Katia, Mission

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and customer service were excellent, and the restaurants were top-notch—our favorite was La Luce. Be sure to ask for David as your server! The views, the ocean, and the amenities were all incredible. The only downside was the transportation. Like much of Cancun, the taxi services are tightly controlled, and we were quoted $65 for a five-minute ride from the Hilton Taxi Services, which felt extremely overpriced.
Stayed 4 nights in Apr 2025

10/10 Excellent

Duniesky

Stayed 4 nights in Apr 2025

8/10 Good

Daniel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and easy to get poolside drinks while lounging and in the pool. Super convenient. Food around pool is really good, along w nighttime dining options.
Stayed 5 nights in Apr 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, property conditions & facilities
I had four days of stay at this property, awesome staff and food. The property was clean and on the beach with great view.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new and therefore updated and very clean. The staff is very friendly and helpful. This hotel is more secluded than the hotels on the strip and if you are looking for a more low-key, quiet vacation this is perfect for you. The food was plentiful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Luke Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is pristine and the staff are extremely helpful and responsive. This property is excluded so there is not a ton to do beyond paid for excursions which can be booked through the hotel. Beautiful property and perfect for the stress free quiet getaway.
Stayed 5 nights in Apr 2025

10/10 Excellent

Breanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Dunya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Manpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort to visit especially for families.
Stayed 4 nights in Apr 2025

8/10 Good

Keri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Charlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton all inclusive hotel was a quick ride from the airport, about 15 to 20mins car ride. I was there for about 3.5 days with a toddler. The hotel was a decent size to walk everywhere, there was always food at any time of the day. It was a bit confusing at first which restaurant was open at what time. There was a pool for adult and for kids. The beach was okay. We also really liked the entertainment. There is a kid's corner where you can drop off kids who are four and older. They do a lot of arts and craft and play some TV shows. It can be a bit hard to get your kid in if it's a full house. As for the food. Auma was really good. The Italian was okay. The Vela, buffet has a decent selection. The staff were great and attentive. At the pool, they were constantly making sure to pick up dirty drinks and plates. They make sure to ask if we needed anything. The only odd service was at Sunan. I'm not sure if it was due to not being fully staffed but the place was half empty and we had to wait over 20mins to be seated. Overall, I highly recommend this all inclusive resort. The room were spacious and clean. The only con is that if you are interested in walking outside of the hotel to see a town, that's not what this hotel has. However there are transportation to take you there if you wish to explore.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time filled with endless meals and the ultimate relaxation experience! This is a super family-friendly resort with limitless options for food and entertainment for the kids!
Stayed 3 nights in Apr 2025

10/10 Excellent

Vladislav A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Hilton. Two minor complaints, bathrooms next to gym were down and some kids pool fountains did not function.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely gorgeous. The resort gave a tropical oasis vibe. It was our first all inclusive with our children and Hilton nailed it.. We will be talking about this for years to come.
Stayed 5 nights in Apr 2025

10/10 Excellent

Craig

We had an amazing time
Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 will go back
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely gorgeous. Great for families and couples. Very safe and secure.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Apr 2025

10/10 Excellent

Lourdes, Miami

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Francisco Javier

Liked: Cleanliness
Property was very clean and the stay was great just the transportation from the property to the airport was very skachy look like they what customer to paid an expensive taxi for travel to the airport that’s how they get their money and the know it
Stayed 4 nights in Apr 2025

10/10 Excellent

Jaqueline Alexandra Quezada

Stayed 4 nights in Jan 2025

10/10 Excellent

Anna

Stayed 5 nights in Apr 2025

10/10 Excellent

Yana, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great quick getaway
Stayed 4 nights in Jan 2025

10/10 Excellent

Bartyn Jr. Victor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort!! Location was a bit isolated, your booking a tour, plan on staying there the entire time. But service, food and hotel were awesome!!!
Stayed 5 nights in Apr 2025