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Hilton Garden Inn Cancun Airport

3.5 star property

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Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Restaurant
Exterior
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Xoximilco
    ‪9 min drive‬
  • Ventura Park Cancun
    ‪9 min drive‬
  • Moon Palace Golf Club
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪8 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 31.31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 67.24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 31.31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

  • 31.31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Cancun Airport

Hotel in Cancun with free airport shuttle and bars/lounges
An outdoor pool, a restaurant and 2 bars/lounges are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a 24-hour business centre are on-site.
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at Hilton Garden Inn Cancun Airport. During your stay, you'll be close to Moon Palace Golf Club. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus 2 bars.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the pool
  • 12 minutes by car from Moon Palace Golf Club and 14 minutes from Delfines Beach
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cancun Airport offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. The business-friendly Hilton Garden Inn Cancun Airport also features multilingual staff, dry cleaning/laundry services, and a corner/local shop. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to 11:00 AM.
The Garden Grill – On-site restaurant.
The Pool Bar – On-site rooftop bar. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 165 per day)
  • 24-hour free return airport shuttle at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 395 for adults and from MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Garden Inn Cancun Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1275 out of 2284 reviews
Rating 8 - Good. 522 out of 2284 reviews
Rating 6 - Okay. 229 out of 2284 reviews
Rating 4 - Poor. 129 out of 2284 reviews
Rating 2 - Terrible. 129 out of 2284 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Evet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to and from the Airport. Free shuttle to airport. Large clean room. Food was delicious 😋 pool was heated great gym facility.
Stayed 1 night in Mar 2025

6/10 Okay

Tyler

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Given the price and expectations of the Hilton brand we probably expected a bit more from this hotel. The air conditioning was very noisey and turned on and off regardless of the setting. The bathroom and shower were a bit unclean, not overly dirty but not presentable to a high level. The hallway also had an unpleasant smell. Other than that the staff were pleasant and it was very convenient for an early flight.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice hotel. Beautiful lobby, nice room, the swimming pool is awesome and very unique, and the gym is gorgeous.
Stayed 1 night in Dec 2024

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities
Great place for a night’s stay as I took the Tren Maya to Yucatán. Place is conveniently located a 5-6 minute walk to CUN airport. All in all a good place for near airport stays.
Stayed 1 night in Mar 2025

10/10 Excellent

MICHAEL, LEAWOOD

Liked: Staff & service, amenities, property conditions & facilities
Great location for those first arriving in Cancun and want to settle in. I took a flight to Oaxaca the next day and it worked out great.
Stayed 1 night in Mar 2025

8/10 Good

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Solomon

Stayed 5 nights in Feb 2025

10/10 Excellent

Elena

Stayed 1 night in Mar 2025

4/10 Poor

Tina

You could see that floor in our room had not been washed in a while not the cleanest hotel and no resturant for supper.
Stayed 1 night in Feb 2025

10/10 Excellent

Belen De Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desayuno buffet 10/10

La ubicación es perfecta, estuvimos sllo una noche entre vuelos pero aún así disfrutamos mucho el hotel desayuno buffet 10/10.
Stayed 1 night in Feb 2025

8/10 Good

Rhonda, Osage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk, nice. Minimal food options. Grounds are pretty.
Stayed 1 night in Mar 2025

8/10 Good

Yelena

Stayed 1 night in Mar 2025

8/10 Good

José

Stayed 1 night in Mar 2025

8/10 Good

CHENGLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is worth
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were all so friendly and very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Terri

Stayed 1 night in Feb 2025

10/10 Excellent

Mika

Nice reception
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet for a hotel so close to air traffic. Free shuttle was on time
Stayed 1 night in Feb 2025

8/10 Good

Bryce

Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. The gentleman that worked out front was amazing.
Stayed 1 night in Feb 2025

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025