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Hilton Garden Inn Cancun Airport

3.5 star property

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Photo gallery for Hilton Garden Inn Cancun Airport

Lobby
Restaurant
Premium bedding, minibar, in-room safe, desk
Exterior
Daily buffet breakfast (MXN 395 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Room service

Explore the area

View in a map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Xoximilco
    ‪9 min drive‬
  • Moon Palace Golf Club
    ‪11 min drive‬
  • Riviera Cancun Golf Resort
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪8 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(70 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

9.0 out of 10
Wonderful
(14 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(66 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Reception

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  • Breakfast included
  • Free airport shuttle
4.6 out of 5, Wonderful, 2,980 reviews
The price is €82
includes taxes & fees
10 Sept - 11 Sept
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About this property

Hilton Garden Inn Cancun Airport

Hotel in Cancun with free airport shuttle and bars/lounges
An outdoor pool, a restaurant and 2 bars/lounges are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a 24-hour business centre are on-site.
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at Hilton Garden Inn Cancun Airport. During your stay, you'll be close to Moon Palace Golf Club. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus 2 bars.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from Moon Palace Golf Club and 8 minutes from Xoximilco
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cancun Airport offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. The business-friendly Hilton Garden Inn Cancun Airport also features multilingual staff, dry cleaning/laundry services, and a corner/local shop. A roundtrip airport shuttle is free (available 24 hours).

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to 11:00 AM.
The Garden Grill – On-site restaurant.
The Pool Bar – On-site rooftop bar. Open daily.
Lobby Bar – On-site lobby lounge. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 165 per day)
  • 24-hour free return airport shuttle at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 395 for adults and from MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Garden Inn Cancun Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1380 out of 2459 reviews
Rating 8 - Good. 569 out of 2459 reviews
Rating 6 - Okay. 245 out of 2459 reviews
Rating 4 - Poor. 133 out of 2459 reviews
Rating 2 - Terrible. 132 out of 2459 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Beaumont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay one night in family with kids waiting for a connecting flight and was perfect
Stayed 1 night in May 2025

10/10 Excellent

RENE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

JHOANA

Stayed 1 night in May 2025

4/10 Poor

Cassandra

Disliked: Amenities
Stayed 1 night in May 2025

4/10 Poor

Ashley

Liked: Cleanliness
Disliked: Room comfort
No hot water, restaurant ran out of food and the staff didn't tell us to schedule transportation to the airport in advance
Stayed 1 night in May 2025

10/10 Excellent

José de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ramon

Stayed 1 night in May 2025

4/10 Poor

Mohit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is not good
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness
The front desk and porters were very nice and accommodating. Shuttle service was great as well. Beds very comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Julie, Bothell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean basic room. Great hvac system. Food and drinks are reasonably priced at restaurant and bar. Walking distance from the airport. Would stay again for a night.
Lazy river pool and outside bar
View towards airport
Nachos
Tortilla soup
Stayed 1 night in May 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay flying into Cancun the night before we went to our resort. It is an easy walk from the terminal and the staff is super friendly. The pool area is awesome especially at night and the restaurant had pretty good food. I would definitely stay here again and flying into Cancun.
Stayed 1 night in May 2025

10/10 Excellent

Tony, Powhatan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy, clean room, quiet.
Stayed 1 night in May 2025

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in May 2025

10/10 Excellent

MARIA BEATRIZ

Travelled with family
Liked: Amenities
Great
Stayed 6 nights in Apr 2025

6/10 Okay

Christer

Travelled with group
Liked: Cleanliness
Facilities ok but it was impossible to get a shuttle pick up or even an answer via email or phone
Stayed 1 night in May 2025

6/10 Okay

June

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Cassandra eileen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mala atención lástima el hotel está bonito
Stayed 5 nights in Apr 2025

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff went out of their way to be accommodating and it offered the best dining and cocktails we had during our stay in Mexico! Beautiful rooftop pool and bar too!
Stayed 2 nights in Feb 2025

8/10 Good

Yedige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually in bathroom includes at least for one person toothbrush and toothpaste. On each bottle of water has sticker price which discouraged me.
Stayed 1 night in May 2025

10/10 Excellent

Ana, Houston

Stayed 1 night in May 2025

10/10 Excellent

CHANEL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice! They have an amazing shuttle that you need to ask for upon checking in that takes you to the airport. It is free.
Stayed 1 night in Mar 2025

6/10 Okay

Manuel, West Covina

Stayed 1 night in Apr 2025

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice overall. Our stay was interrupted by someone on the other side of the pass through door trying to enter our room.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close the the airport.
Stayed 1 night in May 2025

10/10 Excellent

Francois

Stayed 1 night in May 2025