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Hotel Imperial Laguna Faranda

2.5 star property

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Photo gallery for Hotel Imperial Laguna Faranda

Lake
Property video
Outdoor pool, open 8:00 AM to 8:30 PM, pool loungers
Exterior
Classic Room, Balcony, Lagoon View | In-room safe, individually furnished, desk, blackout curtains

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500
  • Place, Cancun Golf Club at Pok Ta Pok
    ‪6 min walk‬
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Place, Tortuga Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Quadruple Room Superior

In-room safe, individually furnished, desk, blackout curtains

Quadruple Room Superior

  • 45 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

In-room safe, individually furnished, desk, blackout curtains

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, desk, blackout curtains

Standard Room

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View | In-room safe, individually furnished, desk, blackout curtains

Classic Room, Balcony, Lagoon View

  • Lagoon view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Hotel Imperial Laguna Faranda

This hotel features an outdoor pool, concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
Hotel Imperial Laguna Faranda offers 62 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished. Televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Imperial Laguna Faranda, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Cancun Convention Center and a few minutes from Tortuga Beach
As a guest of Hotel Imperial Laguna Faranda, you'll find an outdoor pool, a terrace, and multilingual staff. WiFi is free in public spaces. Hotel Imperial Laguna Faranda also features tour/ticket assistance, a garden, and concierge services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Cancun hotel.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 9-hole adjacent golf course
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.93 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:30 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Celuisma Imperial Laguna

Celuisma Imperial Laguna Cancun

Beach House Imperial Laguna Faranda Hotels Hotel Cancun

Celuisma Imperial Laguna Hotel Cancun

Celuisma Laguna Imperial

Hotel Imperial Laguna

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Hotel Hotel Imperial Laguna by Faranda Cancun

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Hotel Imperial Laguna Faranda Reviews

Reviews

6.4
Rating 10 - Excellent. 159 out of 856 reviews
Rating 8 - Good. 214 out of 856 reviews
Rating 6 - Okay. 203 out of 856 reviews
Rating 4 - Poor. 120 out of 856 reviews
Rating 2 - Terrible. 160 out of 856 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Hiram

Stayed 4 nights in Feb 2026

4/10 Poor

Ricardo

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Needs fixing. Walls are cracked in and outside the building. Balcony was broken, we were going to take a picture and I leaned on the rail made of wood and it was broken. If I leaned hard, I would have gone over it and we were 3 stories up.
Stayed 1 night in Feb 2026

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff!
Stayed 3 nights in Feb 2026

2/10 Terrible

Ehteshamuddin

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Location is great! Check-in was ok. Room and the bathroom had some bad odour. Water pressure was very low. The flush kept on clogging. We had to call them multiple times. We asked for an extra mattress and receptioist said i have to wait for the next day to get it and i still did not. Breakfast was ok. They were out of coffee and other stuff 1 hour before the end time. And there was no internet. All in all not something that i will ever go back to.
Stayed 2 nights in Jan 2026

4/10 Poor

Sara

Stayed 1 night in Feb 2026

10/10 Excellent

Karen

Stayed 3 nights in Jan 2026

8/10 Good

David Andrey

Stayed 7 nights in Jan 2026

10/10 Excellent

Rohit Kamalakar

Liked: Amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jan 2026

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No airport shuttle (called the hotel and expedia and no one gave us an answer) but our experience at the hotel was great the staff were awesome and it was clean
Stayed 7 nights in Dec 2025

4/10 Poor

Denis

Disliked: Cleanliness, amenities
Very old building and poor services.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ampelio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was top notch
Stayed 7 nights in Dec 2025

2/10 Terrible

Vinod

Travelled with family
Disliked: Amenities, property conditions & facilities
They dont even have basic facilities like wifi no wifi inside your room they will just fool you just mentioning in the specifications and no security.
Stayed 1 night in Nov 2025

6/10 Okay

Courtney

Stayed 3 nights in Nov 2025

4/10 Poor

Vivek

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room needs upgrades and needs to be fixed up.
Stayed 1 night in Nov 2025

8/10 Good

Isela, Pasadena

Business traveller, Travelled with partner
Liked: Cleanliness
Room was very clean and spacious. The furniture on the balcony is dated and could be updated. Staff at the reception area were very nice and attentive. Great place to stay if your loooking for a quiet place away from the touristy part of Cancun yet not too far away if you want to join the fun.
Stayed 2 nights in Nov 2025

2/10 Terrible

Brooke

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT stay here. There were bugs in the room, looked like bed bug stained mattress - we couldn’t see any live ones but were not certain there weren’t any - and mould on the mattress. The patio door did not lock or close fully, the safe didn’t even have a lock on it. The door to the room didn’t have a manual internal lock and there was enough space to see through to the hallway through the door - I’m surprised no one tried to break in. There was also some kind of rave all night through till the next late morning from somewhere nearby (maybe across the water) and it was so loud and the bass was shaking our room. Hardly slept. Worth spending more money elsewhere.
Stayed 1 night in Nov 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities
Nice staff and clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
Muy bien todo! António Nunes
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico con lugares y opciones para comer. El staff muy atento y el desayuno muy rico. Muy limpio y tranquilo!
Stayed 1 night in Oct 2025

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Sangita

Disliked: Property conditions & facilities
Room condition were ok and requires some renovations. Needs improvement in bed (poor bed quality). Limited option in breakfast. Ok for 1 or 2 night stays. Swimming pool is good. No hanger in bathroom while taps and shower are too old and needs replacement. Mold smell. Air Conditioner in very good condition
Stayed 4 nights in Aug 2025

4/10 Poor

Keith

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Mackenzie Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Hector

Stayed 1 night in Jun 2025