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Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Property class: 4.5
VIP Access

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Photo gallery for Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Private beach nearby, white sand, free beach shuttle, beach umbrellas
Property video
Vantage Club Master Suite Bay View King Bed | Lake view
Private beach nearby, white sand, free beach shuttle, beach umbrellas
Beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View in a map
Boulevard Kukulcan Km.16.5 Lotes 56-A-1 y 56-A-2, Segunda Etapa Turística, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪9 min walk‬
  • Place, El Rey Ruins
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Vantage Club Junior Suite Bay View Double Bed

Minibar, in-room safe, desk, laptop workspace

Vantage Club Junior Suite Bay View Double Bed

  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Jr Suite Golf & Ocean View Double Bed

Minibar, in-room safe, desk, laptop workspace

Vantage Club Jr Suite Golf & Ocean View Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Corner Suite Bay View King Bed

Vantage Club Corner Suite Bay View King Bed | Lake view

Vantage Club Corner Suite Bay View King Bed

8.0 out of 10
Very good
(4 reviews)
  • Lagoon view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Corner Suite Golf & Ocean View king bed

Vantage Club Corner Suite Golf & Ocean View king bed | Golf view

Vantage Club Corner Suite Golf & Ocean View king bed

10.0 out of 10
Exceptional
(3 reviews)
  • Golf view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Junior Suite Bay View King Bed

Vantage Club Junior Suite Bay View King Bed | Minibar, in-room safe, desk, laptop workspace

Vantage Club Junior Suite Bay View King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Jr Suite Golf & Ocean View King Bed

Vantage Club Jr Suite Golf & Ocean View King Bed | Golf view

Vantage Club Jr Suite Golf & Ocean View King Bed

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Bay View King Bed

Vantage Club Master Suite Bay View King Bed | Lake view

Vantage Club Master Suite Bay View King Bed

  • Lagoon view
  • 152 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Golf & Ocean View King Bed

Vantage Club Master Suite Golf & Ocean View King Bed | Minibar, in-room safe, desk, laptop workspace

Vantage Club Master Suite Golf & Ocean View King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 152 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Premium Suite Golf & Ocean View King Bed

Minibar, in-room safe, desk, laptop workspace

Vantage Club Premium Suite Golf & Ocean View King Bed

  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vivid Suite

Vivid Suite | Minibar, in-room safe, desk, laptop workspace

Vivid Suite

  • Golf view
  • 341 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Bay View Double Bed

Minibar, in-room safe, desk, laptop workspace

Junior Deluxe Suite Bay View Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Golf View Double Bed

Minibar, in-room safe, desk, laptop workspace

Junior Deluxe Suite Golf View Double Bed

7.4 out of 10
Good
(3 reviews)
  • Golf view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Deluxe Suite Golf View King Bed

Golf view

Junior Deluxe Suite Golf View King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Deluxe Suite Bay View King Bed

Lake view

Junior Deluxe Suite Bay View King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Golf View Double Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite Golf View Double Bed

8.0 out of 10
Very good
(4 reviews)
  • Golf view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Bay View King Bed

Lake view

Junior Suite Bay View King Bed

9.6 out of 10
Exceptional
(45 reviews)
  • Lagoon view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Jr. Suite Golf View King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Jr. Suite Golf View King Bed

8.8 out of 10
Excellent
(8 reviews)
  • Golf view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Along with 4 restaurants, this smoke-free property has 3 outdoor pools and 6 bars/lounges. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free beach shuttle. Other amenities include 2 swim-up bars, a 24-hour fitness centre and a beach bar. Change of towels is available on request
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 387 air-conditioned accommodations with minibars and a safe. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body scrubs.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. During your stay, you're just a quick walk from Delfines Beach. Features include free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at Aglio, one of the property's 4 restaurants and 6 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Services include a lifeguard on-site, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, Pilates classes and yoga classes
  • Steps from Iberostar Cancun Golf Course and 7 minutes on foot from Delfines Beach
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers its guests 3 outdoor swimming pools and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 4628 square feet (430 square metres) and includes a conference centre. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 4.5-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Aglio – This restaurant specialises in Italian cuisine and only serves dinner.
Oishii – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Galeria International – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Dalia – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Mediterraneo – This restaurant specialises in Mediterranean cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Land activities

Fitness facilities

Lessons/classes/games

Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Dalia
  • Galeria International
  • Mediterraneo
  • Oishii

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pickleball courts
  • 3 outdoor pools
  • Golf carts
  • Optional golf privileges
  • Outdoor pool (guest access)
  • Pilates classes
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Conference centre (4,628 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (70 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Built in 2024
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Vivid Grand Island
Hyatt Vivid Grand Island Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All Inclusive
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Cancun

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1505 out of 2226 reviews
Rating 8 - Good. 389 out of 2226 reviews
Rating 6 - Okay. 176 out of 2226 reviews
Rating 4 - Poor. 76 out of 2226 reviews
Rating 2 - Terrible. 80 out of 2226 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. Food was spectacular, and I’d like to highlight the Japanese cuisine at the rooftop restaurant, chefs kiss!! The resort is new and very clean with awesome entertainment to keep guests entertained. Great views from the rooftop, the only negative feed back I have is that we wish the rooftop pool was heated or needed to be heated more to be comfortable to use.
Stayed 6 nights in Jan 2026

8/10 Good

Lash

Stayed 4 nights in Dec 2025

2/10 Terrible

Jesus, Plainfield

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible horrible
Stayed 1 night in Dec 2025

10/10 Excellent

simona, Villa park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with a fantastic atmosphere! Everything was very clean, the food and service were excellent, and the staff was incredibly attentive. All the amenities were top-notch. Would definitely stay again!
Stayed 4 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful resort, exceptional food, the lobby, smelled nice, good everything was very clean. Would definitely come back.
Stayed 3 nights in Jan 2026

8/10 Good

Hyeon Woo

Stayed 6 nights in Dec 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute Perfection A Honeymoon Dream Come True Our stay at Hyatt Vivid Grand Island Cancun exceeded every expectation and then some. From the moment my husband and I arrived, we knew we had chosen something truly special. This resort strikes the perfect balance between modern luxury, relaxed sophistication, and genuinely warm hospitality the kind that makes you feel celebrated, not just accommodated. The property is stunning. Sleek, beautifully designed, immaculately clean, and calm. Every space feels intentional and elevated without ever feeling stuffy. Our room was spacious, spotless, and incredibly comfortable, with thoughtful details that made it feel like a true retreat. Waking up here every morning felt like a luxury in itself. One of our favorite parts of the entire experience was the beach club. It is absolutely beautiful chic, laid-back, and perfectly maintained. The service here was exceptional, and Pote truly made our days unforgettable. He took such incredible care of us every single day attentive, kind, warm, and always checking in to make sure we had everything we needed. Whether it was drinks, seating, or just making us feel welcome, Pote consistently went above and beyond. The beach club felt like our second home during the stay, and we looked forward to being there daily. The buffet also deserves special recognition. While it’s hard to single anyone out because the entire team is outstanding, Dyana and Rous were absolutely amazing. Their energy, kindnes
Stayed 3 nights in Dec 2025

10/10 Excellent

Alireza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything in Hayatt resort was great. Really great
Stayed 5 nights in Jan 2026

10/10 Excellent

Bernice

Stayed 7 nights in Jan 2026

10/10 Excellent

Ivory

Liked: Cleanliness, amenities, property conditions & facilities
Everything!
Stayed 4 nights in Jan 2026

10/10 Excellent

Jacob

Stayed 4 nights in Jan 2026

10/10 Excellent

Maria Do Céu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, so hardworking to make you happy. And fun activities
Stayed 14 nights in Dec 2025

2/10 Terrible

Sang

Stayed 3 nights in Jan 2026

6/10 Okay

Hector

Stayed 4 nights in Jan 2026

10/10 Excellent

Taylor

Stayed 4 nights in Jan 2026

10/10 Excellent

Josiah

Stayed 5 nights in Jan 2026

10/10 Excellent

Steven

Stayed 3 nights in Jan 2026

8/10 Good

Ashley

Stayed 6 nights in Nov 2025

10/10 Excellent

Garrick

Travelled with partner
Liked: Cleanliness, staff & service
Great view and clean room
Stayed 3 nights in Dec 2025

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, good food in general except for the buffet which was mediocre. Friendly staff, lots of bars and good drinks
Stayed 5 nights in Jan 2026

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay. Everything was wonderful. From the time we checked in to the amenities offered to us. The staff was very helpful and polite. I would definitely do it again. This was a top tier experience
Stayed 5 nights in Jan 2026

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel past our expectations for a newish all inclusive resort. We do wish things are open till 1am and have more dinner restaurants instead of just 4.
Stayed 2 nights in Jan 2026

8/10 Good

Kimberly Michele, Edgewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment could have been better. Other than that, I had a GREAT time!
Stayed 4 nights in Jan 2026

10/10 Excellent

Sheldon

Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were cleans. There was plenty of activities during the day and evening. The food was fabulous!
Stayed 5 nights in Jan 2026