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SLS Cancun

5.0 star property
VIP Access

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Photo gallery for SLS Cancun

Exterior
Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Exterior
Deluxe Room, 1 King Bed, Oceanfront | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500
  • Place, Puerto Cancun Marina Town Center
    ‪10 min walk‬
  • Place, Nichupté Lagoon
    ‪3 min drive‬
  • Place, Las Perlas Beach
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

A modern living room with a large TV, comfortable seating, a view of the ocean, and a decorative wall.

Deluxe Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 Bedroom, Oceanfront

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

SLS Cancun

Spend the day relaxing on SLS Cancun's private white sand beach or pampering yourself at the hotel's full-service spa. Housekeeping is available on request.
SLS Cancun offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a private beach, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at SLS Cancun. During your stay, you'll be within walking distance of Puerto Cancun Marina Town Center. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a beach bar and a poolside bar
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a private beach and a gym
  • Just a 2-minute drive from Puerto Cancun Marina Town Center and 5 minutes from Puerto Cancun Golf Course
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as free beach club on site and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at SLS Cancun such as an outdoor pool and a fitness centre.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.
Leynia – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (surcharge)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 550 for adults and MXN 550 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leynia

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 2000 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 5000 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 550 for adults and from MXN 550 for children
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SLS Cancun Hotel
SLS Cancun Cancun
SLS Cancun Hotel Spa
SLS Cancun Hotel Cancun
SLS Cancun (Opening November 2020)

SLS Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 493 reviews
Rating 8 - Good. 73 out of 493 reviews
Rating 6 - Okay. 44 out of 493 reviews
Rating 4 - Poor. 16 out of 493 reviews
Rating 2 - Terrible. 28 out of 493 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eli

Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff were kind, overall amazing stay
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Yuxmiell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and amazing food!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and a safe and secured new Marina area. the rooms are very spacious and modern and well equipped. Breakfast was served either inside or on the terrace overlooking the ocean. Nice pool and beach access with the beach club and food and drink service. I’ll definitely recommend the hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Janneh

Liked: Cleanliness, amenities, property conditions & facilities
The staff and customer service was superb. Very accommodating during our entire stay. Will def stay here again next trip.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms-nice facilities - location however is away from all main attractions.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Beinyetua

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
The pool and beach are great. There are definite hiccups in terms of service - for example not putting a second roll of toilet paper etc. And there is no heat if needed at night. Can be quite windy.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, accommodations & property.
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Arturo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check inn , polite but make us paid deposit and full cost of stay They are only part hotel and supposedly very exclusive over 500 dls por dat plus tsxes The rooms are falling apart they look old , the noice on weekends is unbelievable all day ! We check out 3 days early !! But was already paid !!
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great place, nice beach club
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Enjoyed the staff and pool. Room was nice and clean.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

PABLO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and superb Beach Club
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Leatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a gated residential area with private beach access. Nice pools and Mediterranean restaurant was good. Very close to a mall and taxis areive quickly.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Puerto Cancun with excellent staff !
Stayed 3 nights in May 2025
Verified

8/10 Good

MARIA DE LOURDES

Liked: Staff & service, property conditions & facilities
Loved my stay. The spa was amazing.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Diego Mora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to enjoy vacation
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here, nice view, great property and great food little pricey
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very safe
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, luxurious accommodations right on the Ocean - safe walking distance from the Mall and restaurants - wonderful place to stay
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was has an excellent pool and outdoor area. As well as service staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Xiaoxiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has such a beautiful pool. I loved it very much.
Stayed 3 nights in Aug 2025