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Suites Costa Cancun

3.0 star property

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Basic Room, 1 King Bed | Individually decorated, individually furnished, blackout curtains
Restaurant
Restaurant
Point of interest
Gym

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Blvd. Kukulcan Km. 8.4, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Convention Center
    ‪8 min walk‬
  • Place, Caracol Beach
    ‪9 min walk‬
  • Place, La Isla Shopping Mall
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | Individually decorated, individually furnished, blackout curtains

Basic Room, 1 King Bed

7.8 out of 10
Good
(20 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Individually decorated, individually furnished, blackout curtains

Basic Double Room

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Suites Costa Cancun

Hotel with free parking, a quick walk to Plaza Caracol Mall
A fitness centre, a coffee shop/cafe and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Suites Costa Cancun offers 21 air-conditioned accommodations with free toiletries and blackout curtains. Each accommodation is individually furnished and decorated. 40-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Suites Costa Cancun. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Plaza Caracol Mall and 9 minutes on foot from Caracol Beach
  • Cats and dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Suites Costa Cancun. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to noon.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 15
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 9 for adults and from USD 9 for children
  • Pet fee: USD 15 per pet (varies based on length of stay) plus a one-off USD15 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Suites Costa Blanca Hotel Cancun
Suites Costa Blanca Hotel
Suites Costa Blanca Cancun
Suites Costa Blanca
Suites Costa Blanca
Suites Costa Cancun Hotel
Suites Costa Cancun Cancun
Suites Costa Cancun Hotel Cancun

Suites Costa Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 163 out of 534 reviews
Rating 8 - Good. 143 out of 534 reviews
Rating 6 - Okay. 90 out of 534 reviews
Rating 4 - Poor. 69 out of 534 reviews
Rating 2 - Terrible. 69 out of 534 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Israel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lights when out,no water on and off plus i sometimes had to shower with super hot water because that was only so i asked them to change me rooms
Stayed 6 nights in Jun 2025

2/10 Terrible

Kelty conner

Stayed 1 night in Jun 2025

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Anil

Travelled with group
Liked: Cleanliness
Not the easiest property to find as there is very limited outdoor signage. Once there, the reception service is quick and the room is very clean. The roo. Was actually more than I expected for the price.
Stayed 1 night in Jun 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude . never cleaned the room dirty towls . inpluged my cooler for insulin ' tolit didny work shower was only cold AC was broken
Stayed 3 nights in May 2025

10/10 Excellent

Salvador De San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

ashley

Stayed 7 nights in Feb 2025

4/10 Poor

Terry, Houston

Disliked: Amenities, property conditions & facilities
Stayed at this hotel way back in 2018 with no problems, but now the Hotel and area immediately around it seems eerily abandoned.
Stayed 4 nights in Mar 2025

2/10 Terrible

Tzvi

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were moist and stained with god knows what and there was no hot water. I understand that you get what you pay for but in this Instance, just pay a little more so that you can sleep like a normal human. Or just don’t come to Cancun if you can’t afford it
Stayed 3 nights in Mar 2025

6/10 Okay

Izzat

Liked: Cleanliness, staff & service
There was no hot water in my room. I had to take cold / warm shower for the entire week. They say that you have to wait 5-10 minutes for the water heat up. But that didn't work even if waited for 20 minutes. But the cleanliness was good. And the location is very convenient.
Stayed 5 nights in Mar 2025

4/10 Poor

Jackeline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water, WiFi doesn't work in the rooms, floors not very clean, a huge bathtub in the bedroom but what for without hot water.
Stayed 2 nights in Mar 2025

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
None of the rooms have windows that open. You feel very claustrophobic with stagnant air in the room
Stayed 4 nights in Feb 2025

4/10 Poor

GILBERTO, Pacoima

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good price. Outdated, lot of Noise, main door did not work properly, bath toilet from one the rooms did work, we were moved from a room to another with diferente issues.
Stayed 4 nights in Feb 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

yahya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Basically, it was a strip mall that turned to the hotel and the rooms used to be a store is clean but has a weird feeling the stuff was amazing
Stayed 1 night in Feb 2025

6/10 Okay

Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property need some improvement but the stay is ok.
Stayed 3 nights in Feb 2025

6/10 Okay

Abe

Disliked: Cleanliness, amenities, property conditions & facilities
The establishment is situated close to transportation and easily accessible on foot to shopping and nightlife destinations. The beddings were clean. However, every surface was visibly dirty. Countertops, curtains, and side drawers were dirty and dusty. The chair inside was filthy and emitted an unpleasant odor. The bathroom was reeking of an unpleasant odor and was severely soiled. Despite my repeated complaints, the bathroom, floor, and surfaces remained uncleaned for days. I observed a cleaner mopping other room floors, suggesting that the cleaner responsible for my floor was ignoring ours. The room lacked a window, resulting in unpleasant odors. The air conditioning system was effective in circulating the air. Although the building is old and dilapidated, the lack of cleanliness significantly exacerbated my discomfort.
Stayed 12 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
Because of the glass wall the room was not dark when sleeping. Blackout curtains would be better then the regular ones that were hung.
Stayed 1 night in Jan 2025

2/10 Terrible

Resbin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good. Very bad service
Stayed 3 nights in Jan 2025

4/10 Poor

Jesus

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
It was ok
Stayed 4 nights in Jan 2025

8/10 Good

Maegan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
room was nice, close to beach
Stayed 5 nights in Jan 2025

2/10 Terrible

Jorge Adrian Terrones

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was not what we expected
Stayed 4 nights in Dec 2024

4/10 Poor

Damian

Travelled with partner
Disliked: Amenities, property conditions & facilities
Great size bed. Good for one night stays. Shower doesn’t have hot water and toliet has a hard time flushing. Also there is light coming through windows all night. the room is located in the middle of a mall.
Stayed 1 night in Jan 2025