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Hilton Cardiff

4.5 star property

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Photo gallery for Hilton Cardiff

Lunch and dinner served, local cuisine
View from room
Reception
Presidential Suite | View from room
Junior Suite, 1 King Bed | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Cardiff Castle
    ‪2 min walk‬
  • Cardiff University
    ‪11 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(42 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room

Family Double Room | View from room

Family Double Room

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, soundproofing, iron/ironing board

Presidential Suite

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | Flat-screen TV

Executive Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €204
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includes taxes & fees
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About this property

Hilton Cardiff

Luxury hotel connected to a shopping centre in Cardiff with a sauna
This smoke-free hotel features an indoor pool, a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and 24-hour room service.
Hilton Cardiff offers 197 air-conditioned accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Hilton Cardiff's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Cardiff Castle. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy local cuisine while dining at Grey Restaurant
  • To-go breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Principality Stadium and Cardiff Castle
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Cardiff offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 3651 square feet (339 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Cardiff.

This 4.5-star Cardiff hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 10 AM.
Grey Restaurant – This restaurant specialises in local cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily breakfast to-go available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per accommodation, per stay
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Richard, Bicester

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have a pool, and gym facilities. Parking options not immediately clear, so ended up parking in NCP car park nearby. Great location a short walk from city centre bars, restaurants and shops.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton Cardiff

Convenient location, check in was straightforward and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Changhoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

jenifer

Liked: Cleanliness, staff & service, property conditions & facilities
I found the staff attentive, professional
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb breakfast, lovely staff all helpful, nice and well presented
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Ms Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel.Friendly and helpful staff ,luxurious beds.
Stayed 1 night in Mar 2025

6/10 Okay

Barrie

Disliked: Cleanliness

Poor standard

Room not cleaned no fresh water left in room ! Overall disappointed due to be charged a lot of monies for poor service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gareth A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Mar 2025

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the center
Stayed 3 nights in Mar 2025

10/10 Excellent

Bhavna

Stayed 1 night in Mar 2025

8/10 Good

Ian

Stayed 1 night in Mar 2025

8/10 Good

Christian

Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cath

Travelled with partner
Always a great stay
Stayed 1 night in Mar 2025

6/10 Okay

Dionne

Liked: Cleanliness, staff & service

It was just ok, excepted more from the Hilton.

Overall, the stay was ok. My partner has a skin condition which caused him to bleed on to the sheets, this could be seen and unfortunately, the sheets were not changed. Thr fridge light indicated it work but it was not working and did not keep our water cold. The bed was not comfortable. As it is a Hilton hotel, I would have hoped for more.
Stayed 2 nights in Mar 2025

10/10 Excellent

kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jeni

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel. Helpful staff. Room 629 disappointing

Lovely hotel. Helpful, friendly staff. Super breakfast. The suite was disappointing- we had upgraded from an executive castle view room to an executive suite. The suite was at the rear of the hotel with views of the bins. The facilities in the suite were lacking / not working, (no drawers, no dressing table, no chair, broken light and fridge, and no view of the castle). I would stay there again, but would book a castle view room rather than a suite.
Stayed 2 nights in Feb 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite helpful staff, especially in the breakfast room which was very busy on the Sunday morning. Room facilities were very good. Hotel needs to get the 2nd lift in the foyer fixed. Accept need time but guest in lift had stayed 3 months ago & it wasn't working then. All in all nice location & hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Meire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jus amazing
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton Cardiff

Rooms are not sound proof
Stayed 1 night in Mar 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday trip

Stayed 1 night in Feb 2025