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Hilton Cardiff

4.5 star property

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Photo gallery for Hilton Cardiff

Exterior
Junior Suite, 1 King Bed | View from room
Indoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool loungers
Reception
Presidential Suite | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Cardiff Castle
    ‪5 min walk‬
  • Principality Stadium
    ‪11 min walk‬
  • Cardiff University
    ‪12 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, View

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

Family Double Room (Deluxe) | In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, View

Family Double Room | View from room

Family Double Room, View

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

View from room

Deluxe Room, 1 King Bed, View

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | Flat-screen TV

Executive Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1002)
The price is €136
for 1 room
includes taxes & fees
29 May - 30 May
Park Plaza Cardiff

About this property

Hilton Cardiff

Luxury hotel connected to a shopping centre in Cardiff with a health club
This smoke-free hotel features an indoor pool, a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and 24-hour room service.
Hilton Cardiff offers 197 air-conditioned accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Hilton Cardiff's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Cardiff Castle. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy local cuisine while dining at Grey Restaurant
  • To-go breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of Principality Stadium and Cardiff Castle
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Cardiff offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 3651 square feet (339 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Cardiff.

This 4.5-star Cardiff hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 10 AM.
Grey Restaurant – This restaurant specialises in local cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily breakfast to-go available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per accommodation, per stay
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 494 out of 1005 reviews
Rating 8 - Good. 253 out of 1005 reviews
Rating 6 - Okay. 142 out of 1005 reviews
Rating 4 - Poor. 84 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and looked after us so well during our stay, We had a fantastic stay.. Thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, easy check in. Good central location but really quiet in the rooms. Good gym and pool facilities. Bar and restaurant on site good but easy access to the city for any variety. Helpful concierge and off site parking but only 2 mins walk away. All good!
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay apart from unable to get room warm
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Woof woof

Disappointed about the dogs allowed in the hotel
Stayed 2 nights in Feb 2025

4/10 Poor

April

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely room

The room was absolutely immaculate not a single issue it was spotless, such a lovely cosy room too nice and spacious with everything you need a a great deep bath and lovely separate shower. Just room was very cold and the beds are not comfortable and there was a lot of noise.
Stayed 2 nights in Feb 2025

6/10 Okay

Lisa

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Short weekend stay - was ok

The room itself was nice with a good quality bed, tv and good facilities however there was a terrible drain smell every time we entered the room. I was disappointed not to have been given a glass in request from the bar as I was with my 12 year old daughter and so drinking in the bar was not appropriate on a Saturday night with so many adults wishing to enjoy a grown up evening. We had a comfortable night sleep as the beds were very nice. However, we wanted to enjoy the leisure facilities the next morning and they are looking incredibly tired and run down, some very poor attempt at covering exposed building work with white sheeting. Not quite the whole experience you would expect with a Hilton. However, staff were great in the main (except for the bar staff who told me they had “run out” of champagne flutes when I asked. Location is very good indeed.
Stayed 1 night in Feb 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff all very friendly and helpful. Food in the Graze Restaurant was amazing. Steam room could do with a revamp.
Stayed 1 night in Jan 2025

10/10 Excellent

dale

Stayed 1 night in Jan 2025

10/10 Excellent

Ali

Stayed 4 nights in Jan 2025

10/10 Excellent

TARANNUM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & great location. Everything is on walking distance. Definitely recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities
The scones were faaaantastic, however the duvet leaves a lot to be desired.
Stayed 2 nights in Jan 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in central cardiff, only drawback is no parking. Would recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was helpful, friendly and professional. I felt at ease there and nothing was too much trouble.
Stayed 2 nights in Jan 2025

8/10 Good

Keith

Travelled with partner
Liked: Property conditions & facilities
Excellent location
Stayed 1 night in Jan 2025

10/10 Excellent

Nalini

Liked: Cleanliness, staff & service, amenities
Loved the service - friendly and efficient. Their attention to detail was excellent. The only regret was I did not utilise the hot tub. Will definitely try it on my next visit. Highly recommend.
Stayed 6 nights in Jan 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas night out

Perfect check in, friendly staff and lovely comfortable room
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay, nothing was too much trouble and the staff were very friendly. Right in the centre so very convenient. Would definitely return.
Stayed 1 night in Jan 2025

10/10 Excellent

Chelsea

Stayed 1 night in Jan 2025

8/10 Good

Karen Jean, Durham

Stayed 2 nights in Jan 2025

4/10 Poor

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location for couples but not families. Unfortunately the room was far from soundproof. The hotel was hosting a wedding the night we stayed which had loud music playing past midnight then when that finally finished all you could hear was people from the nearby pubs. It’s fair to say my children did not get much if any sleep. Despite this we would stay there again but next time with no children and I’m sure we would have a good few more drinks inside us to help us sleep 😁
Stayed 1 night in Dec 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, nice rooms, pleasant staff—breakfast average
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New year break

The room was good but the buffet breakfast was nothing special.nice breakfast area, but hot food was not hot.
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024