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TownePlace Suites by Marriott Charleston-West Ashley

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Charleston-West Ashley

Full-sized fridge, microwave, stovetop, dishwasher
Lobby lounge
Terrace/patio
Seasonal outdoor pool
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry
  • Pool

Explore the area

View in a map
805 Orleans Rd, Charleston, SC, 29407
  • Place, Citadel Mall
    ‪7 min walk‬
  • Place, West Ashley Shoppes Shopping Center
    ‪9 min walk‬
  • Place, Ashley Oaks Plaza Shopping Center
    ‪2 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Full Kitchen)

9.0 out of 10
Wonderful
(76 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Full Kitchen)

9.2 out of 10
Wonderful
(68 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(34 reviews)
  • 84 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

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About this property

TownePlace Suites by Marriott Charleston-West Ashley

Hotel in Charleston with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott Charleston-West Ashley offers 112 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at TownePlace Suites by Marriott Charleston-West Ashley. During your stay, you'll be within walking distance of Citadel Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • 8 minutes by car from North Charleston Coliseum and Performing Arts Center and 10 minutes from Medical University of South Carolina
  • Cats and dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Charleston-West Ashley offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A terrace, barbecue grills, and a garden are also featured at the business-friendly TownePlace Suites by Marriott Charleston-West Ashley. Free self parking is available.

This 3-star Charleston hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Charleston Hotel
TownePlace Suites Marriott Charleston-West Ashley Hotel
TownePlace Suites Marriott Ashley Hotel
TownePlace Suites Marriott Charleston-West Ashley
TownePlace Suites Marriott Ashley
TownePlace Suites by Marriott Charleston-West Ashley Hotel
Hotel TownePlace Suites by Marriott Charleston-West Ashley
TownePlace Suites by Marriott Charleston-West Ashley Charleston
TownePlace Suites by Marriott Charleston-West Ashley Charleston
TownePlace Suites by Marriott Charleston

TownePlace Suites by Marriott Charleston-West Ashley Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 58 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta place to stay. Clean, and a very friendly staff.
Stayed 1 night in Aug 2025

6/10 Okay

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristi

Stayed 2 nights in Jul 2025

10/10 Excellent

Lakeysha, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m OBSESSED with Charleston Sc. We celebrated our son’s birthday here SEVERAL times. We loved it & came to celebrate his 19th birthday. The hotel was clean, spacious, welcoming, very well stocked, and whatever we needed they provided instantly. The beds were comfortable & clear of all bugs (bed bugs) the bathroom was clean too. I have NO COMPLAINTS! I didn’t want to leave. It felt like home. I DEFINITELY recommend this hotel. We had a 2 bdrm corner room. Room 233 My husband, myself, our son, & our daughter had more than enough space. We always over pack but that wasn’t an issue. On our last day we saw 2 housekeepers & they were very friendly. Thank you TownePlace Suites you made our stay very pleasant.💜💜
Stayed 6 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of room for the wife and kids. It was a family event and we went a day early and let us merge the reservations so we did not have to change rooms. Great place overall.
Stayed 1 night in Jun 2025

10/10 Excellent

Colleen

Stayed 4 nights in Jul 2025

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service

Beyond comfortable!!

The breakfast was a little lackluster. But the food area was clean. My son, who is a cadet at The Citadel and it was his last sleep before going back to school said the bed was the best bed he’s ever slept in!! I’d love to know what the make of the mattress is!! I’d like to stay the ENTIRE staff we encountered while our one night stay was AMAZING! So kind and helpful! Briauna is the one who checked us in, she was so very sweet and helpful. She gave us helpful info about restaurants around town and made sure we were comfortable for our stay. She was very enthusiastic about my son being a Citadel cadet. I think it was the maintenance manager, he was so personable. He talked to my son while we were waiting for the elevator and was very engaging and fun to talk to! The lady who checked us out was also incredibly nice, I didn’t get her name. Your entire staff is doing the right thing and you should be pleased they are representing your company! We will be back for our next stay! Thank you!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Yasser

Stayed 5 nights in Jul 2025

4/10 Poor

Kathryn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because the rooms have full kitchens and I planned on cooking dinner each night. I called the hotel to ensure that the rooms did have everything needed to cook meals for a family of 4 and I was told yes, they did. When we arrived and were assigned a room, after unpacking half of our items, we realized that the handles for the stovetop were broken and the cooktop would not work. We repacked our things and were assigned to a new room that did have a working cooktop. However, the only cooking item in the room was an extremely small pot and lid that I could pick up with one hand. The first morning the breakfast at the hotel was fine, it was a weekend and the breakfast included biscuits, grits, waffles, etc so that everyone in my family had something to eat. Unfortunately, that is only offered on the weekends which I did not know before booking this hotel. There were no plain biscuits, no waffles, no grits and the orange juice was out 2 days in a row. The “scrambled eggs” were undercooked each day we were there. Both my husband and I experienced rude service from most of the staff, only the young woman who checked us in was professional and seemed to understand that she was working a job. When my husband asked the front desk for more bath towels, she sighed because she was on her cell and acted put-out to have to stop her personal conversation. I had to ask the front desk for pool towels and the man acted the same way, also on his cell the whole time.
Stayed 4 nights in Jul 2025

8/10 Good

Amy, Charleston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was great, the service was great, the price was great and the coffee was good. The breakfast was terrible, the water pressure was low, and the parking lot was frustrating. Other than that, it was good and I would stay again.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jul 2025

10/10 Excellent

Betzabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Stayed 1 night in Aug 2025

10/10 Excellent

Raafat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome.
Stayed 3 nights in Jul 2025

2/10 Terrible

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Jacob

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

JANET, Irving

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. A few problems with loose shower head and beds were comfortable. I would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

JANET, Irving

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and wonderful breakfast
Stayed 3 nights in Jul 2025

8/10 Good

Abinash

Travelled with family
Liked: Property conditions & facilities, room comfort

Not worth the Marriott experience.

Found a small cockroach in the bathroom. Well that should be fixed. Service is something that certainly can improve. Asked for bedding set for the sofa bed got blanket that was not even fully dry. Rooms can have more towels. 4th floor had weed smell at times. These thing have to be stopped. Breakfast is good though at times refill can be a bit slow.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Towne Plaza Suites for 5 days.This was my first time to Charleston. I arrived at Towne Plaze after a terrible experience with car rental situation.I was teary eyed and Valina staff at desk was amazingly kind. The enire staff were so thkughtful amd kind.I really cannot say enough good things of them all. The suites are sooo clean and wonderful. God bless them all
Stayed 4 nights in Jul 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valaina was wonderful at check-in. Very polite and accommodating. Room was nice. Enjoyed breakfast, but would have liked waffles.
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Gina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Do Not Reserve Room 233 - 2 Bedroom Suite

The Pros: good location, breakfast was good and the lobby looks nice. Cons: Room 233's furniture is run down. The carpet is cut, the furniture is worn out and stained, the shower curtain has stains, there is tape on the walls hiding what I don't know. There were holes in the sheets, the AC had an odor, no sheets for sofa sleeper and the mattress was terrible. This room was not worth the money.
Stayed 1 night in Jul 2025