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Best Western Gastonia

2.5 star property

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Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, Select Comfort beds, desk
Exterior
Lobby
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
360 Best Western Ct/360 Mc Neil Street, Gastonia, NC, 28054
  • Eastridge Mall
    ‪10 min walk‬
  • CaroMont Regional Medical Center
    ‪18 min walk‬
  • Rankin Lake Park
    ‪5 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Gastonia

Hotel in Gastonia with free breakfast and 24-hour business centre
Along with a 24-hour business centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, camper van/bus/lorry parking and ATM/banking services are on-site. Housekeeping is available on request.
Best Western Gastonia offers 62 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Select Comfort beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gastonia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, multilingual staff and an ATM
  • 10 minutes on foot from Eastridge Mall and a 3-minute drive from Mary Jo's Cloth Store
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Gastonia. Self parking is free.

This Gastonia hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Executive Gastonia
Best Western Plus Executive Inn Gastonia
Best Western Gastonia Motel
Best Western Gastonia
Best Western Executive Hotel Gastonia
Gastonia Best Western
Best Western Gastonia Hotel
Best Western Gastonia Gastonia
Best Western Gastonia Hotel Gastonia

Best Western Gastonia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 276 out of 941 reviews
Rating 8 - Good. 265 out of 941 reviews
Rating 6 - Okay. 173 out of 941 reviews
Rating 4 - Poor. 121 out of 941 reviews
Rating 2 - Terrible. 106 out of 941 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice clean Hotel

WE reserved the room like usually and this time was no particular room she just want give us a outside room because no have another left was so busy she sad ..,i dont no what thats mean but I no im not reserved those tipe..!Then i was told here i need to have a room inside the building so because of that she give us inside this room was smelling like a cigarette badly! I'm reserve a not smoking always, this room wasn't like that! Sorry People reserve the room for a reason then when we get there don't say we don't have a room what you reserve how come what that mean!!?? But ok another then this we love this Hotel and we keep going there like usually.
Stayed 1 night in Mar 2025

8/10 Good

Joey

Travelled with family and small children
Liked: Cleanliness, staff & service
Toilet broke during visit. Staff was nice. Birth drink vending machines were out of order.
Stayed 1 night in Mar 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Susan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep looking elsewhere

The non-smoking room smelled like multiple cigarettes had just been smoked in there prior to my arrival and the shower had mildew around the bottom. I was given a spray to combat the odors, went to dinner and came back to it smelling even worse. The clerk told me I would have to talk to the manager in the morning and I told her I was not spending the night in that room. I was then reluctantly moved down the hall right at an exterior door where people went to smoke which was disgusting and all I heard all night were transfer trucks gearing down or up. If I could give a negative rating I would have.
Stayed 3 nights in Feb 2025

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at checkout was wonderful, she had a friendly personality and I was greeted with a smile.
Stayed 1 night in Feb 2025

4/10 Poor

Sarenna

Travelled with family
Disliked: Cleanliness
I liked the breakfast area in the mornings. My issue is having to walk through a cloud smoke if marijuana to enter the building. It didn't end there, but the smell followed me all the way to my room. My non smoking room smelled like smoke. The toilet was broken and the TV wasn't working. Maintenance was informed, but only came to fix the toilet. The lady at the desk changed our room, but the next one smelled like marijuana too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ashlyn

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

brian

Stayed 8 nights in Jan 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Adriane

Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic noise
Stayed 1 night in Jan 2025

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 7 nights in Jan 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

2/10 Terrible

Kevin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Noisy hallways,
Stayed 5 nights in Jan 2025

10/10 Excellent

brian

Stayed 7 nights in Dec 2024

6/10 Okay

Brian, Humble

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No elevator and limited parking. AC was louder than average. They try but did not meet my expectations.
Stayed 2 nights in Dec 2024

8/10 Good

Catrinca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Aundrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Tim

Disliked: Property conditions & facilities
You can tell it’s been painted over many times and just felt gritty. Staff was great though
Stayed 2 nights in Jan 2025

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 7 nights in Dec 2024

6/10 Okay

joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
no
Stayed 2 nights in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Shantey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay I have no complaints I’m enjoying it . And both the manager and the associate were really nice the men not so much the lady who worked night shift
Stayed 1 night in Dec 2024