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Hilton Garden Inn Charlotte/Concord

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte/Concord

Lobby
Exterior
Indoor pool
Terrace/patio
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7831 Gateway Ln Nw, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪16 min walk‬
  • Place, Concord Mills
    ‪1 min drive‬
  • Place, Hendrick Motorsports Complex
    ‪4 min drive‬
  • Airport, Concord, NC (USA-Concord Regional)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a wooden headboard, and a bedside lamp.

Suite, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

8.8 out of 10
Excellent
(43 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

9.2 out of 10
Wonderful
(39 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Queen Beds, Roll In Shower

In-room safe, desk, iron/ironing board, rollaway beds

Two Queen Beds, Roll In Shower

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Drinks & Snacks)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 KING BED JUNIOR SUITE WITH SOFABED

A hotel room with a large bed, a desk, a chair, and a lamp.

1 KING BED JUNIOR SUITE WITH SOFABED

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Room, 1 King Bed, Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Indoor pool
Residence Inn Marriott Concord
Concord
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 953 reviews
The price is €124
includes taxes & fees
19 Jul - 20 Jul
Residence Inn Marriott Concord

About this property

Hilton Garden Inn Charlotte/Concord

Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Charlotte/Concord offers 118 accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Concord hotel provides complimentary wired and wireless Internet access. 50-inch LCD televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Charlotte/Concord. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Charlotte Motor Speedway and a few minutes from Concord Mills
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Charlotte/Concord offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Charlotte/Concord. A free area shuttle within 7 mi is available. Free self parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,844 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte-Concord
Hilton Garden Inn Hotel Charlotte-Concord
Hilton Garden Inn Charlotte-Concord Hotel
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hilton Garn Charlotte Concord
Hilton Charlotte Concord
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel
Hilton Garden Inn Charlotte/Concord Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord

Hilton Garden Inn Charlotte/Concord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, check in was easy, the staff was all very friendly, and it’s close to everything!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, clean and nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryan D

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roydricus

Liked: Cleanliness, staff & service, amenities
Very clean, refreshing smell, excellent service from staff, restaurant bar staff was great, really felt like a home away from home as we were snowed in, I always enjoy Hilton hotels as a member, and this seems to be 1 of the most well kept stays, zero complaints, restaurants and stores 6 minutes away, close proximity to the interstate, choose this hotel with no doubt.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Vania

Liked: Staff & service, property conditions & facilities
Nice place for a quick hotel stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Terrence

Liked: Cleanliness, property conditions & facilities
The staff at front desk were kind and very attentive to our needs.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room Nice Staff Comfortable bed
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed, blackout curtains. Stocked pantry downstairs, price not too bad for what it is. Missed breakfast... my fault.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean. The bathroom was clean and a great size. The staff wss friendly and extremely helpful. Excellent place to save.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Fantastic staff! Clean rooms. Stayed again recently and it was consistent with the high quality of service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Craig

It was excellent very clean room Staff was excellent and amenities was so sufficient with the bar and grill. It made it like home. You didn’t want to even leave the room. It had food, beverage, baby and and everything. You need to have a good time.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like shopping, this is the perfect hotel for you. The mall is basically right across the street.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a short stay

The hotel was clean and perfect for a short stay. It's got a great location, easily accessible, and lots of restaurants nearby.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness
Yes
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Nasheen

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

maryum

Liked: Cleanliness, staff & service, property conditions & facilities
Very great stay room was clean bed was very comfortable
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Clean, spacious room.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, nice people, restaurant food is AMAZING.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was very friendly and welcoming. Room was clean and the bed was comfy. Lots of food options near by.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous, the room was spotless and nicely put together for my arrival. I didn’t have to leave (which was my goal) because of the convenience of having a restaurant on site. Although pricey the food was good/worth it.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located with lots of food options in the area
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sridhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was comfortable and quiet area. Staff was nice and friendly.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean and friendly staff.
Stayed 2 nights in Sep 2024

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