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Sonesta Charlotte Lower South End

3.5 star property

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Photo gallery for Sonesta Charlotte Lower South End

2 indoor pools, seasonal outdoor pool
Lobby lounge
Terrace/patio
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Breakfast available

Explore the area

View in a map
5700 Westpark Drive, Charlotte, NC, 28217
  • Place, Billy Graham Library
    ‪5 min drive‬
  • Place, SouthPark Mall
    ‪9 min drive‬
  • Place, Carowinds Theme Park
    ‪10 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(71 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(70 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

DoubleTree by Hilton South Charlotte Tyvola

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
3.8 out of 5, Good, 1,005 reviews
The price is €97
includes taxes & fees
26 Oct - 27 Oct
DoubleTree by Hilton South Charlotte Tyvola

About this property

Sonesta Charlotte Lower South End

Suburban hotel with 2 indoor pools and 24-hour fitness centre
2 indoor pools, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us they can't get enough of Sonesta Charlotte Lower South End's great location. During your stay, you'll be within walking distance of Tyvola Square. Enjoy features like free WiFi in public areas, plus 2 indoor pools and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Food for Thought
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Amenities include a front desk safe, a business centre and 18 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by car from Charlotte Convention Center and 9 minutes from Bank of America Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta Charlotte Lower South End offers its guests 2 indoor swimming pools, a 24-hour fitness centre, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. A business centre and 18 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sonesta Charlotte Lower South End. For a fee, parking is available.

This 3.5-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Food for Thought – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 17 for adults and from USD 10 for children
  • Uncovered self-parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 May and close on 06 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Reviews

Sonesta Charlotte Lower South End Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 636 out of 1206 reviews
Rating 8 - Good. 225 out of 1206 reviews
Rating 6 - Okay. 150 out of 1206 reviews
Rating 4 - Poor. 96 out of 1206 reviews
Rating 2 - Terrible. 99 out of 1206 reviews

Reviews

10/10 Excellent

Josie

Stayed 1 night in Jun 2025

10/10 Excellent

Ola

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was nice and I had a balcony. I didn't like the fact that you had to pay for parking but I guess quit a few places are charging for parking now. Close to a Costco, McDonalds and a few other places. Not too far from Uptown and the airport
Stayed 3 nights in Jun 2025

8/10 Good

Trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pet friendly, they gave us a room on the first floor, with a nice courtyard for the dog. There is a nice bar, and restaurant in the hotel, and also a Starbucks.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2025

4/10 Poor

Emily

Travelled with family
Disliked: Amenities
Firstly, with so many hotel options in Charlotte I would definitely NOT choose this hotel. Disappointing experience that did not match hotel description. We arrived for a 3 night mini vacation and had looked forward to the indoor/outdoor pool and exercise room. After we checked in, we discovered that the pool was closed (since 2 weeks prior and until July 4th earliest). Front desk should be telling everyone this info at check-in. No compensation or apology was offered. Determined to make the most of it regardless we went to use the weight room at 7:30pm and found it LOCKED. Front desk staff informed us that yes, it's locked after the pool bar employee leaves for his shift. The hotel advertises that the gym is open 24 hours but at minimum should be open until 10pm. Disappointing. Children running in the halls during our first night. Carpet had not been vacuumed (found a few coins on the floor upon arrival to room). Was informed AFTER taking a Lyft ride from the airport that the hotel has an airport shuttle. The bathroom does not have a real door just a sliding door with dirty, frosted glass which does not offer privacy. No bathroom fan. We stayed for 3 nights and were not offered fresh towels, nor was there any housekeeping at all. Keurig in room had to be moved from cabinet to connect to outlet and came with 2 disposable cups (for 3 nights?) Just choose another place to stay. PROS: comfortable beds, quiet AC unit, dark room, nice outdoor sitting area.
Untrue. Weight room consistently locked early evening.
Pool closed.
Stayed 3 nights in Jun 2025

8/10 Good

Schanequa

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Kyle

Stayed 2 nights in Jun 2025

8/10 Good

Brynne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff at front desk and coffee bar were rude. There was a water bug in the room and hair in the tub.
Stayed 3 nights in Jun 2025

8/10 Good

PAUL, New York

Liked: Cleanliness, amenities, property conditions & facilities
Fairly typical ‘business hotel’. Location next to the highway and a business area. Seems safe enough. Staff were friendly, bar was nice. Room was clean and everything worked. Overall, whilst the room(s) need updates - e.g. worn carpets - nothing to complain about.
Stayed 1 night in Jun 2025

6/10 Okay

William

Stayed 4 nights in Jun 2025

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness, amenities
They had the pool shut down and did not inform their guests until check in. The bathrooms were nit very clean and my AC didnt work upon arrival.
Stayed 2 nights in Jun 2025

10/10 Excellent

Clement

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness,friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Stayed 1 night in Jun 2025

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Although the pool was closed I was still able to enjoy the outside area which had games
Stayed 3 nights in Jun 2025

8/10 Good

Daedra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great space for events. If I had to complain about anything it would be that the pool was not available my entire stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Betty

Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Sonesta

No hassle whatsoever. Got me in and out in a timely fashion. Room was clean and it was quiet. Very comfortable stay.
Stayed 3 nights in Jun 2025

4/10 Poor

Kevin

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Pool was closed all stay. Never was informed, should’ve been able to cancel this stay without penalty. Ice machine on our floor was broken. Why wasn’t any of this told to me before booking??? I couldn’t picked a different hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Shirley

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

6/10 Okay

Hmar

Stayed 2 nights in Jun 2025

10/10 Excellent

Markia

I loved this hotel. ROOM was very spacious n sexy for a couple. Definitely turned up the Sex Chart Bunches! Make sure u add the breakfast. Front desk was great. N balcony was long!!!
Stayed 2 nights in Jun 2025

8/10 Good

Malika

Liked: Property conditions & facilities
My issues were quickly rectified.
Stayed 1 night in Jun 2025