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Cheltenham Chase Hotel & Spa

4.0 star property

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Photo gallery for Cheltenham Chase Hotel & Spa

Daily buffet breakfast (GBP 17.00 per person)
Indoor pool, outdoor pool
Aerial view
Couples treatment room(s), hot tub, body treatments, aromatherapy
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪3 min drive‬
  • Place, Prinknash Abbey
    ‪4 min drive‬
  • Place, University of Gloucestershire
    ‪8 min drive‬

Room options

View all photos for Classic King Room

Classic King Room | In-room safe, desk, laptop workspace, blackout curtains

Classic King Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Classic Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Accessible King Room

Classic Accessible King Room | In-room safe, desk, laptop workspace, blackout curtains

Classic Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

Classic Family Room | In-room safe, desk, laptop workspace, blackout curtains

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | In-room safe, desk, laptop workspace, blackout curtains

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout curtains

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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4.2 out of 5, Very good, 717 reviews
The price is €83
includes taxes & fees
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About this property

Cheltenham Chase Hotel & Spa

Hotel with a full-service spa, in the vicinity of University of Gloucestershire
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge. Change of towels is available on request
Cheltenham Chase Hotel & Spa offers 122 accommodations with laptop-compatible safes and a hairdryer. 40-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Cheltenham hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

The breakfast at Cheltenham Chase Hotel & Spa gets high marks from our customers. During your stay, you'll be close to University of Gloucestershire. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to body wraps, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, fitness classes and Pilates classes
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • 7 minutes by car from University of Gloucestershire and 8 minutes from Kingsholm Stadium
  • Dogs welcome for a fee (restrictions apply)
Cheltenham Chase Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 3272 square feet (304 square metres) and includes conference space. A hot tub, a fitness centre, and spa services are also featured at the business-friendly Cheltenham Chase Hotel & Spa. Self parking is free.

This Cheltenham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.
Hardy Restaurant – On-site restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Lucy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I’m surprised this hotel is called a spa hotel, it’s more of a hotel with overpriced treatments, a tiny pool and hot tub. There was only beds too and with a hotel as large as that 2 is crazy.
Stayed 1 night in Oct 2025

8/10 Good

Claudine

Stayed 2 nights in Oct 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking easy and secure. Room very clean. Did not use spa
Stayed 2 nights in Oct 2025

6/10 Okay

Mr J

Travelled with family
Liked: Room comfort
We arrived late on Thursday evening. We stood at the reception having to press the bell twice before any came to check us in. Stood for 5-6 minutes. When we arrived to our room, the kids sofa bed had not been made and we had no sheets, pillows etc for them. Booking a suite with four persons I would have expected the bed to be made up. The breakfast was really nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . Very comfortable bed . The room was excellent . Breakfast in the morning was also very good, with lots of options . The gym which is available 24 hrs a day was very well equipped and so handy being open all day and night . The swimming pool was also very clean and an ideal start to the day. Excellent hotel and highly recommended!
Stayed 2 nights in Oct 2025

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was very clean and comfortable. Facilities were good. However the service for a Marriott hotel were very poor. Ordered eggs for breakfast that never arrived, coffee machine broken, poor welcome. Spa was good, over crowded, and staff didn’t explain anything. Great hotel but very poor staff.
Stayed 1 night in Oct 2025

10/10 Excellent

SUSAN

Stayed 2 nights in Oct 2025

10/10 Excellent

Mohammad

Stayed 2 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Excellent value and Jack at breakfast needs a pay rise! Fabulous young man
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2025

8/10 Good

Sam

Stayed 1 night in Aug 2025

6/10 Okay

Gareth

Liked: Cleanliness, property conditions & facilities, room comfort
We pre booked a meal in the restaurant only to be told on arrival that there was a conference and the restaurant was closed. We then had snacks in the bar, but on checkout we’re still charged for the full restaurant package. To be fair this was immediately rectified when I pointed out the error. Apart from that the hotel is good as an overnight stop but not a destination in itself.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed for 3 nights & enjoyed it very much, facilities great & service was perfect & the dinner & breakfast very tasty.
Stayed 3 nights in Oct 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Clean room Good food
Stayed 2 nights in Oct 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 3 rooms for 3 nights to explore Gloucester and surrounding area. The hotel was in the perfect location on outskirts. The hotel staff were friendly and helpful, rooms were clean and good size. The hotels amenities were good too including areas to relax and enjoy a drink in the evening.
Stayed 3 nights in Sep 2025

8/10 Good

jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay. Very nice hotel, took advantage of the facilities all of which very good. Hotel staff helpful with commuting in and out of Cheltenham via bus links. The only disappointment was the price of breakfast, £17. Coffe was poor and from a machine. Personally I’d expect better for the price. Having said this, I enjoyed my stay and would book again when in the area
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Stayed 1 night in Sep 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over

Didnt use them
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Cheltenham chase hotel was fantastic. Staff were so helpful, rooms were perfect and clean. We had an amazing stay the perfect spot for sightseeing in this area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Callum

Stayed 1 night in Sep 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff and excellent room
Stayed 1 night in Sep 2025

6/10 Okay

Kayleigh

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was beautiful, evening meal in the restaurant was really nice and enjoyable. Staff in the hotel were friendly and helpful. Only downside to our stay was that we paid for early check in and when we arrived we were told that our room was not ready so we had to wait an extra half hour to be able to access our room while it was cleaned and prepared. We booked a superior king room and should have had bathrobes available however there was not any. We had to ask three times for these and waited an hour for them. The only reason we got them was because the amazing housekeepers took two out of empty rooms. The pool and jacuzzi are small for the size of the hotel so don’t expect to be able to use the facilities as it does get very busy. Was overall a good stay but would not recommend for a relaxing spa retreat.
Stayed 1 night in Sep 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

The hotel was lovely and incredibly clean. The staff were great and it was really comfy. The breakfast was lovely, but lack of working coffee machines let it down
Stayed 1 night in Sep 2025