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Empress Premier Hotel

5.0 star property
VIP Access

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Photo gallery for Empress Premier Hotel

Lobby sitting area
Point of interest
Bar (on property)
Fitness facility
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

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199/42 Changklan Road, Charoen Prathet Soi 12, Amphur Muang, Chiang Mai, Chiang Mai, 50100
  • Place, Riverside
    ‪2 min walk‬
  • Place, Art in Paradise
    ‪2 min walk‬
  • Place, Chiang Mai Night Bazaar
    ‪14 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Deluxe Room

Premier Deluxe Room | Minibar, in-room safe, individually decorated, individually furnished

Premier Deluxe Room

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Premier Room

Premier Room | Minibar, in-room safe, individually decorated, individually furnished

Premier Room

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Suite

Studio Suite | Minibar, in-room safe, individually decorated, individually furnished

Studio Suite

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, individually decorated, individually furnished

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Royal Premier Suite

Royal Premier Suite | Minibar, in-room safe, individually decorated, individually furnished

Royal Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed

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About this property

Empress Premier Hotel

Luxury hotel connected to the convention centre in Chiang Mai with a full-service spa
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Empress Premier Hotel offers 138 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include Swedish massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Empress Premier Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Riverside. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Lebrasserie
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, Swedish massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Mae Ping River and Art in Paradise
  • Airport shuttle service available for a fee
Empress Premier Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A children's pool, a fitness centre, and a sauna are also featured at the luxury Empress Premier Hotel. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Chiang Mai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Lebrasserie – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 900 for adults and THB 450 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elephant Pub and BaR
  • Lebrasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Local artist showcase
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 1-9 years old for breakfast.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1500.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 900 for adults and from THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 150 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Empress Premier Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Empress Premier Hotel Chiang Mai
Empress Premier Chiang Mai
Empress Premier

Empress Premier Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 277 out of 344 reviews
Rating 8 - Good. 52 out of 344 reviews
Rating 6 - Okay. 11 out of 344 reviews
Rating 4 - Poor. 2 out of 344 reviews
Rating 2 - Terrible. 2 out of 344 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent spacious room. Great amenities. Kept very clean by excellent staff
Stayed 2 nights in Oct 2025

10/10 Excellent

philip

Travelled with group
Liked: Cleanliness, staff & service, amenities
Large rooms, spotless. I couldn’t find any faults with this hotel. Recommend.
Stayed 8 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Would highly recommend for anyone visiting Chang Mai!
Stayed 2 nights in Oct 2025

10/10 Excellent

Harlan

Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with large rooms and all very clean and tidy
Stayed 4 nights in Sep 2025

6/10 Okay

Leonardo

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel was undergoing maintenance while I stayed there so it did not look its best. The staff were ok, they seemed exhausted or maybe tired of foreigners. I could not tell. Room service was perfect, laundry service was good too. Bathroom shower could be cleaner, toilet paper holder had a brown spec, 💩.
Free welcome basket
Views from room
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Stayed 1 night in Sep 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time at the property!
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2025

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raone

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was very good, but a few things related to the age of the hotel were a bit annoying, like the power points that were not on the same standard (some would accept my power connectors and others wouldn't). The breakfast and the gym were absolutely amazing! The area around is very good with many options for shopping, and there are some markets around with good options for shopping and eating.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Super nice will stay again for sure
Stayed 8 nights in Apr 2025

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
I was very Empressed. This hotel was great! I would highly recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: 10 minute taxi ride from airport. No disturbance from flights at hotel. Hotel taxi from/to airport very efficient - 300 baht each way (per journey, not per person). No great views from hotel but think most hotels in Chiang Mai will be similar. Hotel well located. Getting around: Grab (Uber equivalent) excellent and dirt cheap. Hotel: Staff at very helpful, efficient and friendly. Food in Brasserie very good at breakfast - usual selection of food with Thai specialities too. Food and cocktails in Elephant Club very good and very reasonably priced. Pool area lovely. Very quiet. No problem getting loungers. Poolside food and drinks very good. No smoking allowed which was great! Bedroom very spacious, spotlessly clean. Beds very firm but that wasn't a problem - slept like a baby! Loved the idea of the wardrobe having doors on both sides so it could be accessed from the bathroom as well as the bedroom - genius!! Was given a massive bag of food and drink on arrival which was much appreciated and very handy when we needed an early breakfast on the day we had a full day excursion planned and had to leave hotel at the crack of dawn. Fridge in room well stocked. Room serviced daily. Spa was lovely - had a coconut salt scrub which lasted an hour and only cost 1800 baht. Very quiet hotel, no noise disturbance at night.
Stayed 4 nights in May 2025

10/10 Excellent

Keith S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked two rooms and both got upgraded to studio suite which was quite surprising. We also got a gift back filled with goodies, snack, 3 big bottle of water juices from the local produce
Stayed 3 nights in May 2025

10/10 Excellent

Kelby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, walkable distance to the markets
Stayed 3 nights in Apr 2025

10/10 Excellent

Rula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property a short walk away from the night markets. Good to be a little further away from the noise and bustle but still very much walkable. Luxury on-site Spa was lovely. Great room and fantastic service. The buffet breakfast was delicious.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Mar 2025

10/10 Excellent

Ashutosh, Las Vegas

Stayed 4 nights in Mar 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empress experience

All the staff members are very helpful and polite. They have a huge welcoming gift for us, bottled water, juice, snacks and milk. The check in was speedy and hassle-free.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Welcome basket had enough food for a week!! Very quiet. Only complaint is that the bed was hard/firm. Seemed like the mattress was intended to be used with a box spring, but the frame was just a platform.
Stayed 6 nights in Feb 2025

10/10 Excellent

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Bat Sheva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall i had a pleasant experience stuff were nice and helpful the room spacious close to action yet distant enough
Stayed 4 nights in Feb 2025