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The Chiang Mai Old Town

5.0 star property
VIP Access

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Photo gallery for The Chiang Mai Old Town

Exterior
Breakfast, lunch, dinner served; Italian cuisine, garden views
The Heritage House Suite | Minibar, in-room safe, desk, blackout curtains
Outdoor pool
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
184 Ratchamanka Road, Phra Sing, Amphoe Muang, Chiang Mai, 50200
  • Place, Wat Phra Singh
    ‪3 min walk‬
  • Place, Chiang Mai University
    ‪3 min walk‬
  • Place, Tha Phae Gate
    ‪5 min drive‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for The Heritage House Suite

The Heritage House Suite | Minibar, in-room safe, desk, blackout curtains

The Heritage House Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for The Heritage House Junior Suite

The Heritage House Junior Suite | Minibar, in-room safe, desk, blackout curtains

The Heritage House Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe with Bathtub (King Bed or Twin Bed)

Extra beds

Deluxe with Bathtub (King Bed or Twin Bed)

9.6 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed) | Minibar, in-room safe, desk, blackout curtains

Deluxe Room (King Bed or Twin Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Room (King Bed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (King Bed)

9.2 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

The Chiang Mai Old Town

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Chiang Mai Old Town offers 30 air-conditioned accommodations with minibars and espresso makers. 55-inch Smart televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at The Chiang Mai Old Town. During your stay, you're just a quick walk from Chiang Mai University. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at The Vorra Bistro, a bistro with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, body wraps or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 5-minute walk from Wat Phra Singh and 7 minutes on foot from Chiang Mai University
  • Airport shuttle service available for a fee
The Chiang Mai Old Town offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury The Chiang Mai Old Town. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Chiang Mai hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Vorra Bistro – Overlooking the garden, this bistro specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Vorra Bistro – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 AM on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: THB 500 for adults and THB 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Vorra Bistro
  • The Vorra Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • High chair
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately THB 500 for adults and from THB 500 for children
  • Airport shuttle fee: THB 400 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 400 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Chiang Mai Old Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Chiang Mai Old Town Hotel
Chiang Mai Old Town
The Chiang Mai Old Town Hotel
The Chiang Mai Old Town SHA Plus
The Chiang Mai Old Town Chiang Mai
The Chiang Mai Old Town SHA Extra Plus
The Chiang Mai Old Town Hotel Chiang Mai

The Chiang Mai Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 245 out of 312 reviews
Rating 8 - Good. 47 out of 312 reviews
Rating 6 - Okay. 11 out of 312 reviews
Rating 4 - Poor. 5 out of 312 reviews
Rating 2 - Terrible. 4 out of 312 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael, Rahway

Stayed 3 nights in Jan 2026

10/10 Excellent

Selene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were pleasantly surprised by this hotel. It has a beautiful outdoor area, perfect for relaxing and enjoying the great weather. Our room was spacious and very comfortable, and the amenities felt higher-end than expected. We also appreciated the complimentary snacks available at the front desk. The service was excellent—everyone was welcoming, friendly, and consistently helpful. The location was another highlight: close enough and within walking distance of most temples, yet just far enough from the main area to avoid noise and maintain a peaceful, tranquil atmosphere. Overall, we had a wonderful experience and would absolutely recommend this hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely stunning. I was so impressed by the room - especially the beautiful bathroom and storage. The staff was very nice, even assisting with arranging transportation to the airport. The best part is the location within Old City being walking distance to multiple temples, restaurants, and the night market on Sundays.
Stayed 1 night in Jan 2026

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

S. Nevart

Liked: Cleanliness, staff & service, amenities
Gorgeous room and fabulous staff.
Stayed 2 nights in Jan 2026

8/10 Good

Vidar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and charming hotel in a good location, nice Italian restaurant in site
Stayed 4 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spotless. Staff were incred, I highly recommend this hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Yuhao

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room and friendly staff, spa is a plus, good value for money
Stayed 6 nights in Dec 2025

8/10 Good

alice

Stayed 3 nights in Jan 2026

10/10 Excellent

Ruchi

Wonderful stay and very kind and helpful staff. Breakfast was delicious - definitely worth the nominal charge to have it included throughout our stay. We stayed in the Heritage House suite, which provided ample space for our family of 4. Upon check in, the sofa bed was already made up for our kids, so we didn’t have to lift a finger to get comfortable. Two minor things to note: the suite has an open floor plan and the living space and bedroom area are partially partitioned off so it’s not totally separate. It was fine for us with our young kids, but just something to consider. The second thing is that the
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms, comfortable beds. Bathrooms are beautiful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lei

Stayed 1 night in Dec 2025

10/10 Excellent

Gareth

Stayed 2 nights in Dec 2025

10/10 Excellent

Pamela

Stayed 2 nights in Nov 2025

10/10 Excellent

saad, Annandale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel v nice staff tasty food
Stayed 1 night in Aug 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Staff and service are fantastic.
Stayed 3 nights in Nov 2025

10/10 Excellent

Akil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, clean large rooms and very close to attractions.
Stayed 3 nights in Nov 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations with spacious room and great service. Chang at the front desk was amazing and provided great service. Kwan and the other staff in spa were also excellent. We also booked a tour through the hotel wand our guide Tony was great.the hotels complementary shuttle around old town was convenient and very helpful.
Stayed 3 nights in Nov 2025

2/10 Terrible

moshe

Disliked: Cleanliness, amenities
ROOM, management behavior ext...
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, good food.
Stayed 2 nights in Nov 2025

10/10 Excellent

Olivier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice cosy hotel, great staff, very helpful and kind, good food at the restaurant, highly recommended place to stay. Nice boutique hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zoee

Stayed 3 nights in Oct 2025

10/10 Excellent

JAE, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prob the coziest and nicest hotel in Chiang Mai old town.
Stayed 3 nights in Oct 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was off a main road but still felt peaceful and quiet. I loved the staff and vibe. We enjoyed sparkling wine and snacks by the pool and ate at the restaurant onsite for one dinner as well. I would absolutely come back to this hotel again in the future!
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was fantastic. Room was nice and comfortable and service was spot on. Kwan, Chang and Som to name a few were helpful and nice and made sure everything was great. I will be back for sure
Stayed 2 nights in Oct 2025