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MainStay Suites Chicago Schaumburg

2.5 star property

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Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Suite, 1 Queen Bed | View from room
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Full-sized fridge, microwave, stovetop, dishwasher
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
1200 Bank Drive, Schaumburg, IL, 60173
  • Woodfield Mall
    ‪11 min walk‬
  • LEGOLAND® Discovery Center
    ‪18 min walk‬
  • Schaumburg Convention Center
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(59 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Chicago Schaumburg

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Chicago Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Woodfield Mall and a few minutes from Schaumburg Convention Center
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at MainStay Suites Chicago Schaumburg. Self parking is free.

This Schaumburg hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 325 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 108 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Zero stars I don't recommend

I understand that this hotel allows dogs, however there was dog poop scattered all over. Some of it looked like it had been there for days. The trash can at the end of the hall had full trash bags sitting around it. The furniture in the room waa dirty and worn. The curtains were old and had stains on them. Not to mention they were hanging off the rods. I only had one fork. The kitchen sink didnt drain and the garbage disposal didnt work. There wasn't any dish soap. The ice maker in the freezer took just about my entire stay to make 2 cups of ice. If it were possible i would love to get a FULL refund. I have photos of everything that I have put in this message. Oh cant forget the piece of bread that was left in the cabinet. It was hard as a rock. Maybe a few weeks old.
Stains on curtain
Filthy chair
Refrigerator dirty on top
Filthy chair
Stayed 1 night in Apr 2025

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my lodging.
Stayed 1 night in Apr 2025

6/10 Okay

Moulali

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice

Clean, quiet rooms, comfy bed. Great shower. Nice kitchen. Nice easy chair. I always stay here when in Schaumberg.
Stayed 1 night in Apr 2025

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for the price.
Stayed 7 nights in Jan 2025

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

2/10 Terrible

Danny

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Non smoking hotel and the room smelt like cigarette smoke terribly. Also whole place stunk. Bugs in bathroom, hairs in the tub. Not clean.
Stayed 1 night in Apr 2025

2/10 Terrible

kaycee

Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Travelled with family and small children
Disliked: Cleanliness
I liked the coffee and tea in the morning. I didnt like when i got to my room how filthy it was.
Stayed 7 nights in Mar 2025

10/10 Excellent

April

Stayed 10 nights in Mar 2025

6/10 Okay

Nihal Nur

Disliked: Cleanliness
Stayed 7 nights in Mar 2025

10/10 Excellent

Arturo

Stayed 7 nights in Mar 2025

6/10 Okay

motohisa, Dunwoody

Stayed 3 nights in Mar 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Christie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2025

4/10 Poor

Jeffrey

Travelled with family
Disliked: Amenities, property conditions & facilities
It was a very busy weekend in the area so I’m not sure if they tried cutting corners on cleaning the room. The room was pretty dirty full bag of garbage in room when we arrived, no soap of any kind, no shampoo and no blankets for sofa sleeper. The bathroom floor and toilet were pretty dirty with a fair amount of hair.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pasquale

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shweta

Stayed 18 nights in Jan 2025

8/10 Good

Soon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Thomas

Travelled with pets
Liked: Amenities, property conditions & facilities
A nice place to stay
Stayed 1 night in Feb 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Garbage disposal.
Stayed 7 nights in Jan 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025