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The Westin Chicago North Shore

4.0 star property

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Photo gallery for The Westin Chicago North Shore

Exterior
Junior Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
601 N Milwaukee Ave, Wheeling, IL, 60090
  • Place, Chevy Chase Country Club
    ‪14 min walk‬
  • Place, Marriott Theatre
    ‪6 min drive‬
  • Place, Schaumburg Convention Center
    ‪20 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(38 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Westin, Junior Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Westin, Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Corner

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Chicago North Shore

Family-friendly hotel with fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Westin Chicago North Shore offers 412 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Westin Chicago North Shore. During your stay, you'll be within walking distance of Chevy Chase Country Club. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Italian cuisine while dining at Saranellos
  • Buffet breakfast served weekends for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Chevy Chase Country Club and 6 minutes from Marriott Theatre
  • Dogs welcome for a fee
The Westin Chicago North Shore offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 43994 square feet (4087 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the family-friendly The Westin Chicago North Shore. Self parking is free.

This 4-star Wheeling hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:30 AM and 10:00 AM.
Saranellos – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 18.95 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Saranellos

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 43,994 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub (81 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat (53 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (86 centimetre wide)

More

  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 4:00 PM and 7:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.95 to 25 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 4:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago North Shore
Westin North Chicago
Westin Shore
Westin Shore Hotel
Westin Shore Hotel North Chicago
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin
Westin Chicago North Shore Hotel Wheeling
Westin Chicago North Shore Hotel
Westin Chicago North Shore Wheeling
Westin Wheeling
Wheeling Westin
Westin Hotel Wheeling
Westin Wheeling
Wheeling Westin
Westin Hotel Wheeling
The Westin Chicago North Shore Hotel
The Westin Chicago North Shore Wheeling
Westin Chicago North Shore Hotel Wheeling
The Westin Chicago North Shore Hotel Wheeling

The Westin Chicago North Shore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Salomon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

8/10 Good

silenny

Liked: Staff & service
Bed was super comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

oscar

Stayed 2 nights in Jul 2025

2/10 Terrible

Xavier

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. Bathroom tub was dirty. Believe it was a drain problem. Hotel was very noisy you had to park in the back of hotel very dark.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were scrambling for a place to stay after our original place canceled on us. Got here and the staff was amazingly sweet the did everything they could to help us.
Stayed 2 nights in Jul 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I had to wait 30 minutes for check in because I had booked using Expedia and I guess it hadn’t went through yet.. when I entered the room I saw there was trash left in the garbage bin. When i was checking the sheets with a flashlight as I held them up I saw stains on it.
Stayed 1 night in Jul 2025

8/10 Good

Rhoda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 3 nights in Jul 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was amazing, all I could ask for. Everything was great and everyone was super friendly and so nice highly recommend to everyone I know.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rae Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Our room with two queens was so nice, and the bathroom was huge with a terrific glassed-in shower that felt like something at a spa. There was a nice sitting area with chairs and a loveseat. We were able to log into our own Amazon Prime account for movie viewing on the television, which was very convenient. We had a very nice view on the 12th floor. The beds/linens/towels/pillows/comforters were so nice. We enjoyed eating at Saranello's downstairs, just a short walk from our room. We'll be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcel

Business traveller
Liked: Cleanliness, staff & service, amenities
Love it
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great from start to finish. The kids loved the pool and we all slept well in the cozy beds! Check in and checkout was a breeze even with a busy weekend of weddings and a big lacrosse tournament! Would definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

kartavya

Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Even when there were issues they were quick to fix the issue
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from the moment I arrived. I was treated more like family instead of a guest. Would recommend this location.
Stayed 3 nights in May 2025

10/10 Excellent

Ellen, Rio Rancho

Stayed 3 nights in Jun 2025

10/10 Excellent

Julianne

Stayed 2 nights in May 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beds are amazing. Disappointed at check-in. My self and another guest just stood there while the 2 co-workers had a conversation. Clearly seeing us standing there. Unwilling to even acknowledge as with a simple, we will be right with you.
Stayed 1 night in May 2025

10/10 Excellent

Aram

Stayed 1 night in May 2025

8/10 Good

Beth

Stayed 2 nights in May 2025

6/10 Okay

Julianne

Travelled with family
Disliked: Cleanliness, amenities
Dirty bathtub. Walls not clean, moldy
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dance convention

Excellent stay. Nice hotel. Updated bathrooms! It was noisy but it was a dance convention!
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

8/10 Good

Earl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really great place. Great dinning options ver convenient Great beds and mattresses
Stayed 2 nights in May 2025

10/10 Excellent

Dakota

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great experience
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025