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The Whitehall Hotel, BW Premier Collection

3.5 star property
VIP Access

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Photo gallery for The Whitehall Hotel, BW Premier Collection

Bar (on property)
Bar (on property)
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
105 E Delaware Pl, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Place, 875 North Michigan Avenue
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room, Non Smoking

Superior King Room, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior King Room, Non Smoking

8.0 out of 10
Very good
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking (Living Room)

Single Room, 1 King Bed, Non Smoking (Living Room) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Single Room, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Single Room, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pinnacle King, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Pinnacle King, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Whitehall Hotel, BW Premier Collection

Hotel with free breakfast, steps from Michigan Avenue
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and concierge services.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with a safe and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Whitehall Hotel, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy Asian cuisine while dining at Kirei
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Michigan Avenue and State Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. The business-friendly The Whitehall Hotel, BW Premier Collection also features a fitness centre, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Kirei – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 58 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1928
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 58 per night (in/out privileges)
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1943 out of 3890 reviews
Rating 8 - Good. 952 out of 3890 reviews
Rating 6 - Okay. 576 out of 3890 reviews
Rating 4 - Poor. 253 out of 3890 reviews
Rating 2 - Terrible. 166 out of 3890 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Evelyn A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical hotel. Friendly and excellent location.
Stayed 3 nights in Oct 2025

4/10 Poor

Eduardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small rooms & elevator.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Cortney

Stayed 3 nights in Sep 2025

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here quite a bit when I fly into Chicago. I can tell they were overwhelmed with the chaos of the weekend from the marathon but they were still polite.
Stayed 4 nights in Oct 2025

8/10 Good

Anna-Marie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location is perfect for exploring the city on foot. We had a few issues regarding the shower and items were fixed quickly. I would have appreciated if the breakfast option had some healthier options like yoguart, more fruit and pastries that weren’t covered in sugar. Hotel staff were fantastic.
Stayed 3 nights in Sep 2025

6/10 Okay

Gordon

Business traveller
Older Hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen, Rochester Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.
Stayed 1 night in Sep 2025

2/10 Terrible

Yuki

Stayed 2 nights in Oct 2025

10/10 Excellent

Aileen

Stayed 2 nights in Sep 2025

6/10 Okay

Paul, Cwmbran

Travelled with partner
Older hotel that has seen better days but exudes a certain charm. Breakfast was good although could do with more variety. Other hotels in the area were more expensive and breakfast not included. The coffee was excellent. Great location, walkable to everything. Cleaning of room was done once on request but didn’t happen every day.
Stayed 4 nights in Oct 2025

6/10 Okay

Casaundra

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Salomatkhon R

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely disappointed. Bathrooms are so outdated. Faucet was falling off. Asked front desk if they could provide me with bottled water and all she said was they don’t and I need to walk at 10 pm two blocks down to walgreens to get water. Unacceptable!
Stayed 1 night in Oct 2025

6/10 Okay

Nathan

Stayed 2 nights in Sep 2025

10/10 Excellent

EDNA Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean.Comfortable beds. Great location .Includes a great breakfast.
Stayed 4 nights in Oct 2025

8/10 Good

Niokie

Liked: Staff & service, property conditions & facilities
Room was clean and staff were very friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Meng-Tsung

Stayed 1 night in Oct 2025

6/10 Okay

Thomas S, Sarasota

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Kathleen

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very European type hotel. Dim lighting, dark wood. Very small elevator. Internet connection was not good in my room. No full length mirror anywhere in the hotel. Including in my room the light on the makeup mirror did not work. Applying makeup was challenging. microwave must be requested, but there is no additional charge. No fitted sheet on the bed. The sheet did not cover a portion of the bed. Sheet was too short. Complementary buffet breakfast was very good. Breakfast staff also very good and hard-working, especially the female staff number who always had a smile on her face.. if you're looking for a bare bones hotel in the Gold Coast at a reasonable price, you hit the jackpot with this hotel.
Hotel lobby
Hallway
Breakfast area
Buffet breakfast
Stayed 5 nights in Oct 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, continental breakfast was Great!
Stayed 4 nights in Oct 2025

6/10 Okay

Melisa

Disliked: Staff & service, property conditions & facilities
Unfortunately it's not a 4 Star hotel for sure I'd say a 2 Star, I was very disappointed especially for the price I paid for the room. I'm just going to say I have a compromised immune system after battling breast cancer for the 2nd time so I have to be extra careful in public by wearing a mask and when I travel and stay in a hotel I have to be sure it has great reviews for cleanliness, upon our arrival into our room I wanted to wash up before heading out to dinner when I turned the bathroom light on I immediately noticed a make up mirror attached to the wall. I pulled it out to use it and there were men's whisker hairs all over the mirror. I don't mean one or two I mean lot then as I went to throw a Kleenex away, I noticed under the counter were two watered up pieces of Kleenex in different areas under the sink or counter rather where I'm assuming the previous gentleman cleaned out his nose and just threw the little wads under the counter disgusting then in front of the tub on the floor was a pretty good size piece of glass where I'm assuming somebody broke the glass that was there for water that would've been horrible and I got in the tub or shower and stepped on that barefooted so I thought I'll make a cup of coffee called the front desk. The bottom of the coffee pot was dirty. It had white chalkysubstance on the bottom of the pot as I sat down to call the front desk. There was a couch by the window, where you could see underneath the couch was a pill of I don't know what
Stayed 2 nights in Sep 2025

6/10 Okay

Izzeldin

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Gerson, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was definitely the perfect choice to stay
Stayed 4 nights in Aug 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness
As I walked into the room, I realize there’s not much lighting, except for a few lamps, actually two lamps and not enough light to manage some of the work that I have to do. I want to get a drink at the bar and the bartender could barely speak English And gave me attitude so I walked away.
Stayed 1 night in Oct 2025

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