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The Whitehall Hotel, BW Premier Collection

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for The Whitehall Hotel, BW Premier Collection

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Bar (on property)
Bar (on property)
Exterior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

View in a map
105 E Delaware Pl, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, State Street
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Whitehall Hotel, BW Premier Collection

Hotel with free breakfast, steps from Michigan Avenue
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and a meeting room.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with a safe and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Whitehall Hotel, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy Japanese cuisine while dining at Kirei
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Michigan Avenue and State Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly The Whitehall Hotel, BW Premier Collection also features a fitness centre, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Kirei – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 56 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 56 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

The Whitehall Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1819 out of 3715 reviews
Rating 8 - Good. 920 out of 3715 reviews
Rating 6 - Okay. 558 out of 3715 reviews
Rating 4 - Poor. 253 out of 3715 reviews
Rating 2 - Terrible. 165 out of 3715 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely room, clean, helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

DARLENE

Travelled with family
Liked: Cleanliness, property conditions & facilities
One particular front desk woman was not helpful. There was little to no breakfast staff, supplies at breakfast were not replaced timely nor was the staff assisting to clean tables so others could be seated (and not have to sit at dirty tables). Otherwise, beds were excellent and location is superb!
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Location was great, met our needs. Bathroom could use some upgrade, loose faucet, exposed piping. Staff was terrific! Great to start your day with a free breakfast buffet. Hotel scheduled our taxi to the airport which ended up cheaper than Uber or Lyft. Would definitely stay there again.
Stayed 7 nights in Aug 2025

10/10 Excellent

Tamae, Lincoln Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very clean. The breakfast was great, the service was great. We loved everything!
Stayed 2 nights in Aug 2025

4/10 Poor

Scott

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I had no running bath or shower water.
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place and staff
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked its proximity to Northwestern University Hospital. I liked that it offered a very nice free breakfast every morning. I liked the bed it was very comfortable. I didn’t like that you had to call the front desk to get a microwave or more towels. The room service was available but with 24 hour notice. I will say that when I did call for something it was delivered to my room in short order.
Stayed 3 nights in Aug 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Limited water pressure in shower at times. Friendly check in staff. Breakfast understaffed
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Whitehall is a good, clean, affordable hotel

The breakfast buffet was nice, with plenty of options for us vegetarians. The king bed was very comfortable. We slept well. The Internet access was good. A few times my access dropped, but that happened only infrequently. Our only suggestion is to make it a secure system (with a password required) instead of an open system, to improve the security. I wouldn’t want anybody’s information stolen by unknowingly exposing credit card or password information to potential eavesdroppers. It was easy to get cabs and Ubers to and from the hotel. There are also bus routes nearby and El stops within easy walking distance.
Stayed 4 nights in Aug 2025

10/10 Excellent

Merrill W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved It!

Great location, easy access to parking garage. Check-in was friendly! Walkable to a variety of places to eat! Breakfast buffet was top notch!
Stayed 1 night in Aug 2025

6/10 Okay

Junious

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2025

10/10 Excellent

Reese

Stayed 3 nights in Aug 2025

6/10 Okay

Angela

Stayed 2 nights in Aug 2025

2/10 Terrible

Jake

Stayed 5 nights in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel, and has a great architecturally historic element. The staff were kind, knowledgeable, and prompt. The breakfast buffet is a nice treat as well!
Stayed 3 nights in Aug 2025

8/10 Good

Koren, Verona

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Samantha

Travelled with partner
Disliked: Property conditions & facilities
The property was in an excellent location, and we were very pleased with the service initially when we arrived and were given early access to our room. It went downhill from there, though. The room was a little dated and worn - missing drawer handles, peeling paint in the bathroom, sheets were frayed and worn on the edges and towels were small and thin. The room was comfortable enough, but service was poor - we asked for clean towels and didn’t receive them, and housekeeping didn’t return after turning up when my partner was in the shower, despite saying they would. Overall we were disappointed with the Whitehall; the hotel was OK but it was the service that really let them down.
Stayed 3 nights in Aug 2025

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk service, room comfortable though small. Steps away from Michigan Avenue shopping and Oak Street Beach. Nice breakfast. Demerit for unsecured wifi.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriela, Beach Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved :)
Stayed 1 night in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Briana

Stayed 2 nights in Aug 2025

6/10 Okay

Diana

Travelled with family
Liked: Property conditions & facilities, room comfort
The hotel was a perfect location but was a bit dated
Stayed 2 nights in Aug 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had dinner there first night very good, and bartender very pleasant. We enjoyed it so much we visited him after our long day for a night cap.Bed very comfortable, only thing we forgot our body wash thinking they had it with shampoo and conditioner and lotion. It wasn’t offered. But otherwise a pleasant stay!
Stayed 2 nights in Aug 2025

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