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The Whitehall Hotel, BW Premier Collection

3.5 star property
VIP Access

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Photo gallery for The Whitehall Hotel, BW Premier Collection

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Meeting facility
Exterior
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking available
  • Bar

Explore the area

View in a map
105 E Delaware Pl, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, State Street
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room;Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking (Four Poster Bed;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Whitehall Hotel, BW Premier Collection

Hotel with free breakfast, steps from Michigan Avenue
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and a meeting room.
The Whitehall Hotel, BW Premier Collection offers 222 accommodations with a safe and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Whitehall Hotel, BW Premier Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy Japanese cuisine while dining at Kirei
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Michigan Avenue and State Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly The Whitehall Hotel, BW Premier Collection also features a fitness centre, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Kirei – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 56 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kirei

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 56 per night
  • Pet deposit: USD 30.00 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Whitehall
Whitehall Chicago
Whitehall Hotel
Whitehall Hotel Chicago
The Whitehall Hotel
The Whitehall Hotel, BW Premier Collection Hotel
The Whitehall Hotel, BW Premier Collection Chicago
The Whitehall Hotel, BW Premier Collection Hotel Chicago

Reviews

The Whitehall Hotel, BW Premier Collection Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1862 out of 3798 reviews
Rating 8 - Good. 944 out of 3798 reviews
Rating 6 - Okay. 570 out of 3798 reviews
Rating 4 - Poor. 255 out of 3798 reviews
Rating 2 - Terrible. 167 out of 3798 reviews

Reviews

8/10 Good

Hugo de siqueira

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Whitehall Hotel is in a very convenient location—just a short walk to the Red Line (Chicago–Chicago Station) and surrounded by restaurants and shops. The hotel itself is old but has been renovated, and it’s comfortable enough for a couple of nights. The staff were helpful whenever I needed something, which I appreciated. The breakfast, however, was disappointing. The options were basic (eggs, bacon, cereal, potatoes), but the quality wasn’t great. The bread and croissants seemed stale, and everything was overly greasy. I couldn’t even find simple sliced bread or butter. Overall, the hotel works well for a short stay if location is your priority, but don’t expect much from the breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

Gay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The toilet stool was way to close too the bath tub no room/space and no micro-wave. Other than that it was a good experience. Thank you
Stayed 4 nights in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, the staff is friendly and helpful.
Stayed 3 nights in Aug 2025

8/10 Good

Dyna Buenrostro

Travelled with family
Liked: Amenities, property conditions & facilities
We looked for a hotel with breafast included and it was the only bad thing about this place.
Stayed 7 nights in Aug 2025

10/10 Excellent

Kattie

Travelled with family
Liked: Staff & service
This was my second time staying at this hotel and I love it. My sleep is always the best. Comfy beds. This hotel is my go to when I’m in Chicago.
Stayed 1 night in Sep 2025

10/10 Excellent

Isabell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! It’s close to the beach and also to the best deep dish pizza in town!! We‘d book again.
Stayed 3 nights in Aug 2025

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gen

A delightful boutique hotel less than a block from the Magnificent Mile. A safe and terrific area of town but the hotel is a hidden gem.
Stayed 4 nights in Jun 2025

6/10 Okay

Ken

Stayed 1 night in Aug 2025

10/10 Excellent

Yiqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is of great value - cheaper than most hotels in the downtown area. Location is great - right next to many shopping stores. Comfy bed.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property had great access to shopping, dining and transit. Comfortable rooms. It took a long time to get hot water.
Stayed 5 nights in Aug 2025

4/10 Poor

sheena

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For how much they charged for a stay at this hotel was not very good, was not impressed. The person who helped me at the front desk she was alright I couldn’t hear her and she was talking to me like I’m stupid. I had asked her for directions and told her I’ve never been to Chicago and I’m sorry I can’t hear her. The elevator is extremely slow and sometimes was waiting over 5 minutes for it to come to the 4th floor. I just used the staircase every time I had to get somewhere. The bed was very comfortable, but the shower was dirty with hairs in it. They told me parking was free it was not..never again
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and location, you cannot beat it. Yes, the building is old and a little dated, but it is a historic building which I thought was really cool. The rooms are clean and the staff was very nice and accommodating.
Stayed 4 nights in Aug 2025

8/10 Good

Craig

Travelled with family
Great location but breakfast is poor.
Stayed 4 nights in Aug 2025

10/10 Excellent

Katarzyna

Stayed 2 nights in Aug 2025

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Julia

Stayed 2 nights in Aug 2025

4/10 Poor

Stella

Stayed 3 nights in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Aug 2025

4/10 Poor

Anna

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

June

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Planned to stay 4 nights, but had to cut back one night as they required a $75 deposit. They would not waive this & process check in (even though I pre-paid the 4 nights). Tv signal wasn't working. It didn't matter as I had work to do.
Stayed 4 nights in Aug 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Over all good stay and central location
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, it had great vibes, and it was within walking distance of a lot of attractions
Stayed 3 nights in Aug 2025

8/10 Good

Thurka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast, appreciate the comfortable bed, liked the heater in the washroom, it is a bit loud but it is the city. The staff are kind and the reviews came across mixed, but it was worth it for the part of the city we were in. It is pricey for the old hotel, but the breakfast was great. I don't know why people complain.
Stayed 3 nights in Aug 2025

8/10 Good

Louise

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was extremely nice, helpful. However, the hallways (think the Shining😬) and amenities were a bit dated. Breakfast is what you expect, the typical eggs, bacon, pancakes, pastries and tea, coffee or juice. It was a great plus that the hotel is literally smack dab in the center of everything. You can walk to the beach, downtown, or to the pier if your really adventurous. It’s great stay overall
Stayed 4 nights in Aug 2025

4/10 Poor

Prince

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Frontdesk staff not very welcoming. Rooms very dirty. Would not recommend.
Stayed 1 night in Aug 2025

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