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Haven - Hotel Dona

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Business Double Room, 1 Bedroom, Non Smoking, Air conditioning | 1 bedroom, in-room safe, desk, blackout curtains
Business Double Room, 1 Bedroom, Non Smoking, Air conditioning | Bathroom | Shower, hair dryer, towels, soap
Exterior
Shower, hair dryer, towels, soap
Business Triple Room, 1 Bedroom, Non Smoking, Air conditioning | 1 bedroom, in-room safe, desk, blackout curtains

Popular amenities

  • Air conditioning
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

Map
Altenberger-Dom-Straße 77, Bergisch Gladbach, NRW, 51467
  • Palladium
    ‪10 min drive‬
  • Cologne Trade Fair Grounds
    ‪15 min drive‬
  • Cologne Cathedral
    ‪18 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪19 min drive‬

Room options

View all photos for Business Triple Room, 1 Bedroom, Non Smoking, Air conditioning

Business Triple Room, 1 Bedroom, Non Smoking, Air conditioning | 1 bedroom, in-room safe, desk, blackout curtains

Business Triple Room, 1 Bedroom, Non Smoking, Air conditioning

  • 25.0 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Bed OR 3 Single Beds

View all photos for Business Double Room, 1 Bedroom, Non Smoking, Air conditioning

Business Double Room, 1 Bedroom, Non Smoking, Air conditioning | 1 bedroom, in-room safe, desk, blackout curtains

Business Double Room, 1 Bedroom, Non Smoking, Air conditioning

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Duplex, Non Smoking, Air conditioning

1 bedroom, in-room safe, desk, blackout curtains

Business Duplex, Non Smoking, Air conditioning

  • 33.1 sq m
  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Single Room, Non Smoking, Air conditioning

1 bedroom, in-room safe, desk, blackout curtains

Single Room, Non Smoking, Air conditioning

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Haven - Hotel Dona

Hotel in Bergisch Gladbach with free parking
This smoke-free hotel features express check-in and free self-parking.
Haven - Hotel Dona offers 18 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas and includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at Haven - Hotel Dona, you'll be within walking distance of Bergisches Land Nature Park. Enjoy features like free self-parking.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Services include luggage storage and a virtual front desk
  • Just a 4-minute drive from Bergisches Land Nature Park and 15 minutes from Cologne Trade Fair Grounds
  • Pets welcome for a fee
Haven - Hotel Dona offers its guests express check-in. The front desk is open around the clock. Free self parking is available.

This Bergisch Gladbach hotel is smoke free.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: EUR 15
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • Pets: EUR 15 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Dona
Haven - Hotel Dona Hotel
Haven - Hotel Dona Bergisch Gladbach
Haven - Hotel Dona Hotel Bergisch Gladbach

Haven - Hotel Dona Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 2 out of 12 reviews
Rating 2 - Terrible. 3 out of 12 reviews

7.2/10

Cleanliness

5.4/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was spacious and a good value.
Stayed 1 night in Jun 2025

2/10 Terrible

Karin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We never received a email to enter as stated per our booking. Sewerage came up in our bathroom shower. No coffee maker or snack machine that worked. Would never go back.
Stayed 2 nights in May 2025

8/10 Good

Erjen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Prima hotel. Wel erg gehorig als je buren hebt.
Stayed 1 night in Jul 2025

4/10 Poor

Patrick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Onze kamer was niet beschikbaar, maar we kregen 2 andere kamers toegewezen. Waarbij bij 1 kamer de badkamerafvoer niet doorliep waardoor het water de kamer in liep. En in de andere kamer lagen lange zwarte haren. In beide kamers werkte de aico niet, wel blazen maar niet koelen. Dit heb ik via whatsapp doorgegeven, ze vonden het zeer vervelend en dat was het, niets meer gehoort of gezien.
Stayed 1 night in Jul 2025

8/10 Good

rehnvall

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfekt som övernattningshotell för vidare resa. Fick se en liten mysig by istället för Autobahn. Fick ingen kod för nyckeln först. Ringde upp och det löste sig.
Stayed 1 night in Jun 2025

6/10 Okay

Filomena

Travelled with family
Disliked: Staff & service
Die Reinigungskraft kam in unserem ganzen Aufenthalt nur ein einziges Mal, wodurch wir mit schmutzigen Handtüchern, vollen Mülleimern und keinem Toilettenpapier klar kommen mussten. Aus dem Grund würden wir nicht mehr in ein Hotel dieser Art einchecken wollen.
Stayed 4 nights in Jun 2025

8/10 Good

Uemit

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sauber und in Ordnung allerdings wurde uns ein anderes Zimmer gegeben wie es reserviert war. Wir hatten die Business Maisonett Wohnung reserviert und haben ein normales Zimmer bekommen. Beim buchen sollte es klar geregelt und fest für den Kunden gebucht sein.
Stayed 1 night in Jun 2025

2/10 Terrible

Günter

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr enttäuscht mit den Zimmer zu klein Betten wurden nicht gemacht abfallen nicht gelernt ist nicht empfehlen.
Stayed 2 nights in May 2025

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities
Topp
Stayed 1 night in Apr 2025

4/10 Poor

Hemant

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ulrich

Business traveller
Liked: Cleanliness, property conditions & facilities
Sehr schöne Unterkunft
Stayed 1 night in Apr 2025

2/10 Terrible

Mustafa

Travelled with family

Réservation sur l'application non respecté

Nous avons réservé une chambre familiale en pressisant bien que nous avons 4 enfant et la chambre été adapté pour sur l'application mais sur place surprise il n'y avait que 3 lit pour 6 et arrive à 20 h sur place pas moyen de s'expliquer
Stayed 1 night in Mar 2025