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Alaia Lodge

Property class: 3.5

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Photo gallery for Alaia Lodge

A modern bedroom with a wooden headboard, a large bed, a small table, and a chair.
A buffet area with a brick wall, a television screen, and various food items.
A reception desk with a wooden backdrop and a laptop, labeled "ALAVA LODGE".
A modern hotel room with a bed, bedside table, lamp, and a desk with a chair.
A building with a sign reading "AIA LODGE".

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Rte du Rawyl 10, Crans-Montana, 3963
  • Place, Crans-Cry d'Er Gondola
    ‪5 min walk‬
  • Place, Golf Club Crans-sur-Sierre
    ‪9 min walk‬
  • Place, Montana - Cry d'Er Gondola
    ‪13 min walk‬
  • Airport, Sion (SIR)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, free WiFi, bed sheets

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

A modern room with a wooden floor, a mounted TV, a wooden side table, and a brown leather chair.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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includes taxes & fees
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About this property

Alaia Lodge

This hotel features 2 restaurants, a full-service spa and 2 bars/lounges. Self parking is free. Other amenities include coffee/tea in a common area, express check-in and express check-out. Housekeeping is available once per stay.
Alaia Lodge offers 35 accommodations. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
During your stay at Alaia Lodge, you're just a quick walk from Crans-Cry d'Er Gondola. You'll find features such as free self-parking, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • Just a 4-minute walk from Crans-Cry d'Er Gondola and 5 minutes on foot from Rue du Prado
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Alaia Lodge offers its guests a full-service spa. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges.

A vending machine, ski storage, and coffee/tea in common area are also featured at Alaia Lodge. Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Alaia Lodge has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 15 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Ski storage

Conveniences

  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (4:00 PM - 8:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's MEWS mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 5 May and 15 May.

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 15 to 20 per person
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - noon
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's MEWS mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Alaia Lodge Hotel
Alaia Lodge Crans-Montana
Alaia Lodge Hotel Crans-Montana

Alaia Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 128 reviews
Rating 8 - Good. 36 out of 128 reviews
Rating 6 - Okay. 6 out of 128 reviews
Rating 4 - Poor. 1 out of 128 reviews
Rating 2 - Terrible. 3 out of 128 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Dorthe

Liked: Cleanliness, staff & service, amenities
Nice hotel, great location for skiing and very good breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
A very clean, basic hotel, with a great view across the Rhone Valley. 0
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
Excellent staff, nice room, good parking, convenient location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, amenities
Good stay at the hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merci! Great experience 👍
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Pierre-Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Laurence

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff. Nice breakfast. Easy access to slopes, parking included.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel for the price we paid. Good location and convenient to everything
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Walking distance to the slopes and local amenities
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Excellent help and service from Carole, the manager, and her sister who both went that extra mile to make our stay so enjoyable. Will definitely stay here again.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
The hotel and room were fantastic! What a great location, close to the center and to the gondola. Staff were so friendly, two restaurants right on location with a wonderful breakfast. Great music to listen to you while serving your food with the lovely staff to welcome you in the morning. Definitely recommend, we will stay here again in the future for sure. Thank you.!!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing thank you included variety of breakfest
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This place was so cool. A little warm in summer as it doesn't have AC. Beautifully decorated and great breakfast bar
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Its just 3 min walk from lifts. They also provided parking with no additional charges. They have ski room with boot heaters. Highly recommend!
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Suetngan Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only outdoor parking available. It started to snow this morning, so it is a bit inconvenient to load luggages.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lodge is in a great location close to the bus, the lake, good restaurants, and the gondola. Unfortunately I didn’t check well enough the pictures and was a bit disappointed by the view. You mostly see trees from the window/balcony and not the mountains. If you drive, it’s good because there’s a parking lot. The sheets were comfy, the towels were nice and it was very clean. Check in and out is contactless. Overall very good budget option in Crans.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Emery

Liked: Cleanliness, property conditions & facilities, room comfort

Great ski soot

Great location and a quick walk to the Cry d’er lift. Across the street from the bus stop and in the town plus a quick walk to Montana, grocery stores and a lot of restaurants nearby. Rooms are spacious and well designed, separate WC from the shower and sink which is great. Lots of plugs and adapters available in the room. Great views. Basic tea and instant coffee plus two bottles of water at check in. They should have resticked the coffee but didn’t but a quick ask. Great view of the mountains and nice balacony.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Jörg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr gut. Parkplätze Reception Sauberkeit. Danke.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities
Badezimmer ohne Decke, oben offen. Frühstück geringe Auswahl, Essen nicht nachgefüllt, Qualität mangelhaft, Bedienung teilweise unfreundlich und rough
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Lite enkel frukost.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities
Chambre propre Literie tres confortable
Stayed 7 nights in Dec 2025