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TRU By Hilton Crossett

2.5 star property

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Photo gallery for TRU By Hilton Crossett

Free daily buffet breakfast
Lobby
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
920 Unity Road, Crossett, AR, 71635
  • Place, Crossett Sports Complex
    ‪3 min drive‬
  • Place, Chemin-A-Haut State Park
    ‪29 min drive‬
  • Place, Moro Bay State Park
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Reception
The ashley inn
Crossett
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
2.6 out of 5, 15 reviews
The price is €79
includes taxes & fees
3 Jun - 4 Jun
The ashley inn

About this property

TRU By Hilton Crossett

An outdoor pool, a fitness centre and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
TRU By Hilton Crossett offers 85 accommodations with a safe and a hairdryer. 49-inch LCD televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
During your stay at TRU By Hilton Crossett, you're just a quick walk from Ashley County Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Just a 3-minute walk from Ashley County Medical Center and a 2-minute drive from Crossett Sports Complex
  • Cats and dogs welcome for a fee (restrictions apply)
TRU By Hilton Crossett offers its guests an outdoor pool, a hot tub, and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. The business-friendly TRU By Hilton Crossett also features a terrace, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Crossett hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Crossett Hotel

TRU Hilton Hotel

TRU By Hilton Crossett Hotel

TRU By Hilton Crossett Crossett

TRU By Hilton Crossett Hotel Crossett

TRU By Hilton Crossett Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 289 reviews
Rating 8 - Good. 66 out of 289 reviews
Rating 6 - Okay. 15 out of 289 reviews
Rating 4 - Poor. 12 out of 289 reviews
Rating 2 - Terrible. 14 out of 289 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dusty

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The young lady at the front desk was awesome loved her personality and smile very he stay thanks 10 out of 10
Stayed 1 night in Feb 2026

8/10 Good

Anthodenise

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Housekeeping came to my room twice before my scheduled checkout. I really didnt appreciate it
Stayed 1 night in Feb 2026

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
Clean and comfy
Stayed 1 night in Jan 2026

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
All was outstanding
Stayed 5 nights in Jan 2026

6/10 Okay

Dakota

Stayed 1 night in Jan 2026

2/10 Terrible

Don

Liked: Property conditions & facilities
Disliked: Amenities
First the price was high compared to other Tru Hilton. The breakfast bar was poor . It was not prepared. I had to go down the street for breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean facility.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and the facility was clean and relaxing.
Stayed 3 nights in Dec 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service
I would give it a five. However there wasn’t a microwave in the room. It did have a refrigerator. Shower was nice. The bed was comfortable. I slept good. My baby threw up and my husband couldn’t go back to sleep afterwards. However overall it was a good stay. There wasn’t anything to drink at breakfast except for coffee and milk. The drink machine at breakfast was out of service. It was quiet, clean and comfortable though. Overall it was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

10/10 Excellent

Nily

Stayed 1 night in Dec 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more of a variety on food to eat.
Stayed 1 night in Dec 2025

8/10 Good

Margo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very comfortable in general only issue we’ve had is checking in early when I’ve requested to check in early. We were in town for our father‘s funeral and even though I requested to check in early prior, they still will not allow us to then wanted to charge us $50 to do so. We had several people from out of town that stayed at the same hotel and when they went to go check in early, they were given the same issue. I know it’s policy but when you request it a day or two beforehand and let them know why you’re checking in early because you’re there for a funeral. That is crap. I’m sorry but it is Hilton needs to reevaluate their check-in policy. That is just my opinion. I have stayed at this hotel several times now and each time checking in early has been a big problem, Along with the day person that normally checks in she has been rude. The rest of the staff and the evening clerk have been awesome. Some of our family that stayed there as well. Very put off by it to the point they said next time they will stay at the lower rate hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Margo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay has been good overall. Staff is very friendly hotel is clean and comfortable. Only one complaint is being charged for checking in early half hour early, so we had to wait and the front desk person at the time was very rude, when I finally did get checked in with a different front desk clerk she was awesome.
Stayed 4 nights in Nov 2025

10/10 Excellent

Camiesa

Stayed 1 night in Nov 2025

8/10 Good

Paulette

Liked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Helen J, Pomona

Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for my sister’s funeral. They weren’t kind and compassionate. The room was extremely nice. Good place to stay. ALL the staff we met was generally kind. Good stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Oct 2025

10/10 Excellent

Margo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, just wished the pool was open.
Stayed 2 nights in Oct 2025

6/10 Okay

sherrie

Travelled with pets
Liked: Staff & service
What I didn’t like was we had lots of ants, they had to come spray our room. There was hair in the shower & some thing sticky on the shower door. Also cob webs in every single corner. We were told there wasn’t anything the could do. What I liked was the decoration & the water/ice machine. Very quiet. Pet friendly & lots of space for the dogs. Glinda was great!!! Thanks so much Glinda!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2025

4/10 Poor

REA

Liked: Staff & service
Disliked: Property conditions & facilities
There was NOOO HOT WATER
Stayed 2 nights in Sep 2025

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was nice but the price was to high for the area and it's surroundings and no maintenace.
Stayed 1 night in Sep 2025

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