Citymax Hotel Al Barsha

3.0 star property

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Room options

View all photos for Double Room with 20% off F&B

In-room safe, desk, laptop workspace, free WiFi

Double Room with 20% off F&B

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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Twin Room with 20% off F&B | In-room safe, desk, laptop workspace, free WiFi

Twin Room with 20% off F&B

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room with 20% off F&B

In-room safe, desk, laptop workspace, free WiFi

Family Room with 20% off F&B

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed

Similar properties

Lobby sitting area
Citymax Hotel Al Barsha at the Mall
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 864 reviews
The price is €99
includes taxes & fees
24 Jan - 25 Jan
Citymax Hotel Al Barsha at the Mall

About this property

Citymax Hotel Al Barsha

Hotel with free parking, near Mall of the Emirates
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Citymax Hotel Al Barsha offers 120 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Citymax Hotel Al Barsha, you'll be within walking distance of Mall of the Emirates. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • 15 minutes by foot from Ski Dubai and a 2-minute drive from Mall of the Emirates
Citymax Hotel Al Barsha offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Citymax Hotel Al Barsha also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
City Cafe – On-site restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 44 for adults and AED 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • City Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LCD TV
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 44 for adults and from AED 22 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Citymax Hotel
Citymax Al Barsha
Citymax
Citymax Hotel Al Barsha Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Al Barsha Hotel Dubai

Citymax Hotel Al Barsha Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 69 reviews
Rating 8 - Good. 19 out of 69 reviews
Rating 6 - Okay. 14 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Rinka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are awesome,specially hose keeping guy.and then front office guy.They were so helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Business traveller
Staff was very helpful and friendly but hotel was noisy
Stayed 2 nights in Sep 2025

8/10 Good

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jul 2025

10/10 Excellent

walaaeldin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
Good plave
Stayed 1 night in May 2025

10/10 Excellent

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 8 nights in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, friendly staff
Stayed 2 nights in May 2025

6/10 Okay

Ahmed

Business traveller
Liked: Staff & service
Very basic hotel. Can be better.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citimax does what it says it does

Clean, modern well lit room. Hotel was efficiently run. Good value for money.
Stayed 1 night in Feb 2025

6/10 Okay

Mahmoud

Liked: Cleanliness, staff & service
.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Maina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Mohammed taif

Disliked: Cleanliness, staff & service, room comfort

I will never come back to this horrible hotel

Where to start? I made a mistake while booking so I had to book 2 days and I arrived 1 day in advance so I had to book with them directly. Checking-in process was ok, the room was full of smoke like someone has just left the room. The bed wasn’t good and comfy at all I woke up with pain in my back. The buffet was ok but the waiter kept on asking to put the mask on(bar the foreign people of course l!!) My friend showed up at my room to say hello and the security guy (African guy) acted like he was undercover mafia at the left with us as later on the recipient called to tell me that you brought someone at your room send him back and ask him to present his ID lol what a joke! OTHER INCIDENT! When I asked for disposable cutlery and they asked me to pay 10 dirhams for deposit hahah. Overall, l will never come back to this hotel please seek other options around the area cause it’s really good. Terrible experience as the whole hotel was running by unprofessional and unqualified bunch of people.
Stayed 2 nights in Jul 2022

8/10 Good

Sofiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I booked a non smoking room yet the air coming into my room from the ventilation system was full of cigarette smoke smell every night all night, i suffocated
Stayed 4 nights in Mar 2021

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness

Bad service, not homest

I lost my usb hub .i called them and talked tk receotiin because I'm sure i forgot it there . And i told them to call me back but nobody called me back !
Stayed 2 nights in Oct 2020

10/10 Excellent

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value deal, friendly staff, nice quite pub with good food and beer
Stayed 6 nights in Jan 2021

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was nice to stay in the hotel.Neighborhood was also pleasant
Stayed 1 night in Dec 2020

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay..

It was pleasant stay, Everything was neat and tidy. The bed was comfortable, so was the amenities. 3-4 mins from Mall of Emirates. My only problem was how the water spilled out from the shower into bathroom floor. The staff at the receptions was very kind and polite during checkin and checkout, I believe one one them was marylyn. The price paid is fantastic considering the vicinity.
Stayed 1 night in Nov 2020

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, room comfort

Miss Aishakor is the best

Miss Aishakor is amazing ! She take care of you and follow until its done !
Stayed 7 nights in Oct 2020

6/10 Okay

Sarah, Southampton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and beds were very comfortable and the hotel is very close to the Mall of the Emirates which is great, it literally takes 5 minutes to walk there. The reason I marked it down was that it's very close to another Citymax Hotel but has a weird address which appears to very hard for taxis to find which is annoying, it really needs to do something about that. Also when we were leaving I specifically requested a Dubai state metered taxi and they got me yet another rip-off taxi cab who I assume they get paid for using - not acceptable and why I probably would not stay there again.
Stayed 1 night in Feb 2020

10/10 Excellent

Idris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best! Loved my stay!

City max Al Barsha is a gem right in the centre of Al Barsha, having nice restaurants, grocery stores nearby and above all the Mall of Emirates is just a 5 minute walk. The hotel staff is excellent and the rooms are spacious and in immaculate condition. The breakfast has many choices and the quality of food is very good. I loved my stay here and I would surely recommend anyone visiting Dubai to stay here. You will not be disappointed for sure.
Stayed 4 nights in Feb 2020