Quality Inn Dubuque on Hwy 20

2.5 star property

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Photo gallery for Quality Inn Dubuque on Hwy 20

Free daily full breakfast
Indoor pool
Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, blackout curtains, free WiFi
Lobby
Business centre

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
4055 Mcdonald Drive, Dubuque, IA, 52003
  • Place, University of Dubuque
    ‪3 min drive‬
  • Place, National Mississippi River Museum and Aquarium
    ‪7 min drive‬
  • Place, Diamond Jo Casino
    ‪7 min drive‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪16 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Dubuque on Hwy 20

Hotel with free breakfast, near Kennedy Mall
Along with an indoor pool, this hotel has a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a front desk safe.
Quality Inn Dubuque on Hwy 20 offers 51 accommodations with a safe and free newspapers. Beds feature premium bedding. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Dubuque on Hwy 20. During your stay, you'll be within walking distance of Kennedy Mall. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 3-minute drive from Kennedy Mall and a few minutes from University of Dubuque
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Quality Inn Dubuque on Hwy 20 also features an indoor pool, complimentary newspapers in the lobby, and express check-out. Free self parking is available.
Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Dubuque
Comfort Inn Hotel Dubuque
Quality Inn Dubuque
Quality Dubuque
Quality Inn
Quality Inn Dubuque on Hwy 20 Hotel
Quality Inn Dubuque on Hwy 20 Dubuque
Quality Inn Dubuque near Galena Hwy 20
Quality Inn Dubuque on Hwy 20 Hotel Dubuque

Quality Inn Dubuque on Hwy 20 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 155 out of 677 reviews
Rating 8 - Good. 225 out of 677 reviews
Rating 6 - Okay. 147 out of 677 reviews
Rating 4 - Poor. 85 out of 677 reviews
Rating 2 - Terrible. 65 out of 677 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry, Kearney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel beds were comfortable. The free breakfast could have given more options. The parking needs improvement.
Stayed 2 nights in Jul 2025

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, staff & service
Nice and dog friendly. Have a great grassy area for dogs well maintained.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melissa P. at the front desk was very friendly and helpful and Linda in housekeeping was very professional and friendly when she cleaned my room.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Adam

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Steven

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room wasn't the reserved room. Pet area was nonexistent, contrary to advertised 'off-leash' per area. Check in time was lengthy - not due to other customers. Rates were pricier than comparable properties, but it was one of the few hotels allowing 2 dogs. Pool hours were less than advertised. Front desk was not staffed 24 hours as advertised. Fridge had ice build-up that prevented sufficient cooling. Furniture mismatched and some in poor repair. Staff was friendly. Breakfast was okay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Bethany

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Billed me 3 times and no one could figure out how to fix it.
Stayed 2 nights in Jun 2025

4/10 Poor

maria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A total of 3 night stay. On the second day, a hot 95 degree day with heat index of 108, we arrived back at the hotel cliser to midnight. Our room was not serviced. We did not have any clean towels. Went to front desk. Requested towels. Had none per night staff. Gave suggestions, like please get us towels from pool area. His first response was the towels are for pool area and when i insisted for them, he stated there were none. Per staff laundry is only done when guests are checking out and they have a full load for their industrial machines. So, we had to sleep in sweaty, smelly bodies and could not access towels until the late afternoon of next day.
Stayed 3 nights in Jun 2025

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have bed bug bites all over my body
Stayed 2 nights in Jun 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would rerturn

The bed was very comfortable. The wifi was spotty. The room was quiet, clean and dark
Stayed 1 night in Jun 2025

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
What I like about this property it was quite it is clean and the was friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

NAOMI

Stayed 1 night in Jun 2025

10/10 Excellent

Judith, Cape Coral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great
Stayed 1 night in Jun 2025

6/10 Okay

Cassie

Travelled with partner
Liked: Cleanliness
This is a substandard hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Zach

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool was cold
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and great breakfast. People were friendly
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
After a three night stay, we were back in the area two days later, and chose to stay another night!
Stayed 3 nights in Apr 2025