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Silken Gran Hotel Durango

4.0 star property
VIP Access

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Photo gallery for Silken Gran Hotel Durango

Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool loungers
Junior Suite, Terrace, Garden View | Minibar, desk, laptop workspace, iron/ironing board
Buffet
Junior Suite, Terrace, Garden View | Bathroom | Bathtub, free toiletries, hair dryer, towels
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Gasteiz Bidea, 2, Durango, Vizcaya, 48200
  • Place, Santa Maria de Uribarri Church
    ‪6 min walk‬
  • Place, Monolito en memoria a las personas represaliadas por el franquismo por su opción sexual
    ‪10 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪30 min drive‬
  • Airport, Bilbao (BIO)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, Garden View

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Minibar, desk, laptop workspace, iron/ironing board

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Silken Club Vista

Minibar, desk, laptop workspace, iron/ironing board

Silken Club Vista

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Minibar, desk, laptop workspace, iron/ironing board

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Silken Club

Minibar, desk, laptop workspace, iron/ironing board

Silken Club

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Terrace, Garden View

Junior Suite, Terrace, Garden View | Minibar, desk, laptop workspace, iron/ironing board

Junior Suite, Terrace, Garden View

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite | Minibar, desk, laptop workspace, iron/ironing board

Superior Suite

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, laptop workspace, iron/ironing board

Deluxe Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Minibar, desk, laptop workspace, iron/ironing board

Deluxe Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, desk, laptop workspace, iron/ironing board

Deluxe Triple Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

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About this property

Silken Gran Hotel Durango

A full-service spa, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Silken Gran Hotel Durango offers 68 air-conditioned accommodations with minibars and a hairdryer. Satellite televisions are provided. Bathrooms include a bath and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Silken Gran Hotel Durango. During your stay, you're just a quick walk from Santa Maria de Uribarri Church. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with body wraps, body treatments or facials at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Santa Maria de Uribarri Church and Monolito en memoria a las personas represaliadas por el franquismo por su opción sexual
Silken Gran Hotel Durango offers its guests a full-service spa, a health club, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Silken Gran Hotel Durango. For a fee, parking is available.

This 4-star Durango hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 20 per night
  • Rollaway bed fee: EUR 35.0 per day
  • Spa fee: EUR 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 June and close on 15 September.
  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gran Durango

Gran Hotel Durango

Gran Hotel Durango

Silken Gran Durango Durango

Silken Gran Hotel Durango Hotel

Silken Gran Hotel Durango Durango

Silken Gran Hotel Durango Hotel Durango

Silken Gran Hotel Durango Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 162 out of 320 reviews
Rating 8 - Good. 104 out of 320 reviews
Rating 6 - Okay. 40 out of 320 reviews
Rating 4 - Poor. 12 out of 320 reviews
Rating 2 - Terrible. 2 out of 320 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and beautiful hotel
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
A superb hotel, with friendly and helpful staff. The location is perfect for walking i to Durango.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, all the staff were amazing, no complaints at all
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Good food Location is good apart from getting back from Bilbao after a footy match
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to visit the town. Parking secure. Food in restaurant was good staff friendly.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful staff. Beautiful hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice staff and camino bike stotrage
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent 3 nights and really enjoyed both the Hotel and Durango will stay again if sailing from Bilbao.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 27 nights in Aug 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Food did not meet expections.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great gym. Good options for dinner too. Loved it!
Stayed 2 nights in May 2024
Verified

6/10 Okay

Tysheina

The spa was lovely but misleading on the advertising. It is a separate service you pay to use
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a pretty town, relatively close to Bilbao and very close to the old town of Durango. The rooms are a bit dark and not brand new, but quite big and clean. The bed is very comfortable. The pool area is pleasant.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. The restaurant bar makes good drinks. You're about 40 min away from bilbao city center by public transport, but the ride doesn't feel that long.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Tom

OK hotel. But not 4 stars yet.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great welcoming team - nothing too hard for them to sort out - enjoyed our stay - wish we had a bit more time to explore the town.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had multiple balconies, one with a table for late afternoon wine and cheese. Staff was helpful and friendly, parking was under the building. The included breakfast buffet had ample choices.
Stayed 5 nights in Mar 2023
Verified

6/10 Okay

JEAN

Liked: Cleanliness
Disliked: Staff & service, room comfort
Nice hotel, but outdoor pool still wasn't open early June and i find this unacceptable :-( Note, the gym is great but not included in your hotel price
Stayed 1 night in Jun 2025
Verified

8/10 Good

Nishiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff very helpful, thank you Miss Sara. The beer is great, but food is very salty. I stayed 2 days with 3 meals, all of them are salty, so it's not an accident.
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with pool.

Good sized room, unfortunately over looking a wall at the back but it was very quiet. Lovely swimming pool and good outside area. The food in the restaurant was amazing and if anything the portions were too large! Great food. We had DBB that included a full bottle of wine!
Starter in the hotel restaurant
Hotel
Durango town
Durango town hall
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Prit

Liked: Cleanliness, staff & service, property conditions & facilities

Maximum 3 stars

This hotel is more like a 3-star hotel as it seems to have quite a few years on the neck. The room was extremely scented, which makes you wonder what smell are they trying to hide. Moreover, the fact that the gym costs to use is very strange. This hotel is to consider if you're exploring the Basque country by car and need somewhere convenient and relative cheap to sleep.
Stayed 1 night in May 2022
Verified

6/10 Okay

Frederick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Make sure there is no wedding reception

I enjoyed staying at the hotel and there were a number of positives but the overbearing issue was there was a wedding reception which meant every element of the hotel facilities were overstretched so impossible to get service in the lounge, no outdoor seating and secure parking full.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for an overnight stay

The hotel is centrally located in 10 minutes walking distance to the old town of Durango. We have booked a comfort room. The room was large, equipped with a king size bed, sitting area, fridge, kettle etc. The internet connection in room #124 was reliable. The breakfast was of good quality. There is a very limited choice of restaurants nearby, so I had diner in the hotel restaurant. The steak was of excellent quality, Parking was included in the special rate offered by hotel.com if not charged at 15.- €. Street parking is difficult to find. . On the negative side, there are many stairs to manoeuvre when accessing the hotel. The access to the fitness area is chargeable.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Alison

Disliked: Cleanliness, property conditions & facilities, room comfort

Over priced. Not 4 star.

First impression of the hotel is wonderful. Lovely garden and lobby. Staff were nice. Rooms are not so nice. Small, very warm, I had the AC on full the entire time.The rooms are in much need of some attention. Lots of chipped paint. The blind was broken for our 4 night stay despite our room being serviced every day. No water in the room. No tea or coffee facilities for guests. €14 a night to use the car park. ( it was €12 when i booked) The gym was €5 each. When you're paying £164 a night room only I feel it was way over priced for the service they provided.
Stayed 4 nights in Jun 2023
Verified

4/10 Poor

Madison

Disliked: Cleanliness, property conditions & facilities
Because of the photos online, we had high expectations for this hotel. What we found was a well kept exterior and design concept but rooms with very dated interior that lacked basic maintenance and upkeep. Our family had a total of three rooms in what appears like the facility's keep or tower. Our room had the following (believe it was 221 - first door at top of stairs): • Worn/Filthy/Stained Carpet • Peeling/Stained Wallpaper • Rotted Baseboards/Trim (See Photos) Note: Family told us their rooms were not much better. Another issue was that our bed which was two twins pushed together kept separating because it was on wheels, not stationary like most are when in this configuration. Although an adequately maintained room would not have been unreasonable at the hotel's rate $182 (this amount did not including parking), it was certainly a waste for the condition of the room. Please know there is not valet or bellman and you may need to take two elevators to get to your second story room. Not everything was bad, highlights were the restaurant/room service staff which were kind, knowledgeable, and prompt. Food was very good!
Stayed 1 night in Aug 2024