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Basin Park Hotel and Spa

3.0 star property

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Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Games room
Sports bar
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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12 Spring St, Eureka Springs, AR, 72632
  • Place, Basin Spring Park
    ‪1 min walk‬
  • Place, Eureka Springs City Auditorium
    ‪3 min walk‬
  • Place, Eureka Springs District Court
    ‪5 min walk‬

Room options

View all photos for Premium Double Room, 2 Double Beds

Individually decorated, individually furnished, iron/ironing board

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Individually decorated, individually furnished, iron/ironing board

Premium Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room, 1 Queen Bed

Individually decorated, individually furnished, iron/ironing board

Deluxe Single Room, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Single Room, 1 King Bed

Individually decorated, individually furnished, iron/ironing board

Premium Single Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

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About this property

Basin Park Hotel and Spa

Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a hot tub and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa1905 has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The shopping around Basin Park Hotel and Spa gets high marks from our customers. During your stay, you're just a quick walk from Basin Spring Park. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to hot stone massages, body scrubs or facials at Spa1905
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes bicycles to rent and a ropes course
  • Guests like the bar and restaurant
  • Steps from Basin Spring Park and Eureka Springs City Auditorium
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Basin Park Hotel and Spa offers its guests a full-service spa and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Basin Park Hotel and Spa.

This 3-star Eureka Springs hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.
Eureka Springs Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 7 per day)
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Ropes course
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Newspaper
  • Parking
  • Self-parking
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Nearby parking fee: USD 7.00 per day (2200 ft away)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Emilee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, excellent service and location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved our room! It was perfect for our anniversary. The jetted tube was huge! The location was perfect for exploring downtown even in the freezing weather. Plus all extras they throw in to make your experience AMAZING!
Stayed 2 nights in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Nice clean room and the hotel was old style cool. As old as this old hotel is there are plenty of things to appreciate. If you stay make sure you do the speak-easy whiskey tour - it was very interesting, especially the trap-door! The tour guide was amazing and we talked about numerous things at the end of the tour. We didn't see or hear any ghosts but the Basin Park was definately on our bucket-list. Thank you!
Stayed 1 night in Feb 2026

8/10 Good

Ewelina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed there for one night. Room was super clean and comfortable, so was bathroom. Unfortunately, whoever had booked a room above us( we have stayed on the 3rd floor) was walking most of the night, and since floors are wooden and "alive", it was hard to sleep because of that squeaky noise. Also, cleaning stuff decided to vacuum hallway at 8:30am on Sunday.
Stayed 1 night in Feb 2026

10/10 Excellent

Kristin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
They were so kind, and the room was clean and gorgeous.
Stayed 1 night in Feb 2026

10/10 Excellent

Sally

Stayed 2 nights in Feb 2026

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great little spot in the Ozarks. Room was large and comfy. The staff was wonderful. Lots to enjoy there as well as good food!
Stayed 1 night in Feb 2026

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities
The room was clean and fantastic. And the staff were really nice and friendly!
Stayed 1 night in Feb 2026

10/10 Excellent

Billy

Liked: Amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Feb 2026

4/10 Poor

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are old, need updating badly. Sink filled with water and wouldn’t drain properly. Toilet wobbled. TV constantly lost connection and it took several minutes to try to reconnect it with bad cables. If it wasn’t for the historical value, I would call the hotel seedy.
Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2026

6/10 Okay

Kyle

Travelled with partner
Disliked: Property conditions & facilities
Basin Park is a historical landmark in Eureka Springs and is over 120 years old. That being said its not a modern hotel with modern anything. The rooms are small, the floors squeak, doors dont set right, and water pressure even on the 2nd floor was terrible. The hotel staff are very pleasant and helpful people and the spa on the 2nd floor is a very nice amenity and well worth the price. The hotel does not have parking on site. They have you park in a lot and shuttle you back and forth, what they dont tell you is that they charge you for parking. It is a nice little romantic getaway full of history but its definitely not what most people expect from a hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
The staff was friendly and helpful. Check in and out was easy. The room was clean and spacious. I loved the daily activities that were available for guests. I enjoyed sitting by the fire pit at night.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kelli

Stayed 2 nights in Dec 2025

10/10 Excellent

Breana

Stayed 1 night in Feb 2026

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a cool old building, everything was clean. Location is perfect but you might want to bring earplugs for sleeping.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 2 nights in Jan 2026

8/10 Good

Kelli

Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Neat old building.
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Excellent Shuttle Service. Great Location. Wonderful Room Rate. Fantastic Game Room.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great bar and Resturant to ring in the New Year!
Stayed 2 nights in Dec 2025

10/10 Excellent

Stefanie

Stayed 2 nights in Jan 2026

4/10 Poor

Nicole R

Travelled with partner
Disliked: Cleanliness, amenities
Basin Park Hotel ⭐️⭐️ (2/5) I wanted to enjoy our stay, but unfortunately the experience was consistently disappointing. Service issues occurred daily, and several staff interactions came across as rude or dismissive rather than helpful. We arrived after the stated check-in time and were still made to wait an additional 40 minutes for our room to be ready, with no apology or accommodation offered. Once in the room, things didn’t improve. The phone did not work, so calling downstairs wasn’t an option. There was no room cleaning, no replenishment of basics, and no amenities that would justify the price point. The most frustrating part was paying $125 for a charcuterie board that was honestly embarrassing—poor presentation, minimal portions, and nowhere near the quality or value expected for that cost. Due to the ongoing issues and lack of resolution, we ultimately checked out a day early, cutting our stay short. Overall, the hotel relies heavily on its historic charm, but charm alone doesn’t make up for poor service, lack of amenities, and subpar experiences. With better management, training, and attention to guest experience, this place could be much better—but as it stands, I wouldn’t recommend it.
$125
Stayed 4 nights in Dec 2025