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Basin Park Hotel and Spa

3.0 star property

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Photo gallery for Basin Park Hotel and Spa

Exterior
Interior
Games room
Terrace/patio
Sports bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12 Spring St, Eureka Springs, AR, 72632
  • Place, Basin Spring Park
    ‪1 min walk‬
  • Place, Eureka Springs City Auditorium
    ‪3 min walk‬
  • Place, Eureka Springs District Court
    ‪5 min walk‬

Room options

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Basin Park Hotel and Spa

Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, a hot tub and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa1905 has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The shopping around Basin Park Hotel and Spa gets high marks from our customers. During your stay, you're just a quick walk from Basin Spring Park. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to massages, body scrubs or aromatherapy at Spa1905
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes bicycles to rent and a ropes course
  • Guests like the bar and restaurant
  • Steps from Basin Spring Park and Eureka Springs City Auditorium
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Basin Park Hotel and Spa offers its guests a full-service spa and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Basin Park Hotel and Spa.

This 3-star Eureka Springs hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.
Eureka Springs Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 7 per day)
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Ropes course
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Newspaper
  • Parking
  • Self-parking
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Nearby parking fee: USD 7.00 per day (2200 ft away)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1010 reviews
Rating 8 - Good. 246 out of 1010 reviews
Rating 6 - Okay. 103 out of 1010 reviews
Rating 4 - Poor. 46 out of 1010 reviews
Rating 2 - Terrible. 21 out of 1010 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Neat old building.
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Excellent Shuttle Service. Great Location. Wonderful Room Rate. Fantastic Game Room.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great bar and Resturant to ring in the New Year!
Stayed 2 nights in Dec 2025

10/10 Excellent

Stefanie

Stayed 2 nights in Jan 2026

4/10 Poor

Nicole R

Travelled with partner
Disliked: Cleanliness, amenities
Basin Park Hotel ⭐️⭐️ (2/5) I wanted to enjoy our stay, but unfortunately the experience was consistently disappointing. Service issues occurred daily, and several staff interactions came across as rude or dismissive rather than helpful. We arrived after the stated check-in time and were still made to wait an additional 40 minutes for our room to be ready, with no apology or accommodation offered. Once in the room, things didn’t improve. The phone did not work, so calling downstairs wasn’t an option. There was no room cleaning, no replenishment of basics, and no amenities that would justify the price point. The most frustrating part was paying $125 for a charcuterie board that was honestly embarrassing—poor presentation, minimal portions, and nowhere near the quality or value expected for that cost. Due to the ongoing issues and lack of resolution, we ultimately checked out a day early, cutting our stay short. Overall, the hotel relies heavily on its historic charm, but charm alone doesn’t make up for poor service, lack of amenities, and subpar experiences. With better management, training, and attention to guest experience, this place could be much better—but as it stands, I wouldn’t recommend it.
$125
Stayed 4 nights in Dec 2025

10/10 Excellent

Shawna, Grove

Stayed 2 nights in Dec 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, always pleasurable. Was charged more for the invoice of expedia.
Stayed 1 night in Dec 2025

10/10 Excellent

Artemio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean.
Stayed 2 nights in Dec 2025

8/10 Good

Carolynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is DATED, like 1906 type of dated (morden, but retro-style plumbing) which makes it perfect for a romantic getaway. The restaurant and bar were great and the other hotel staff were very accommodating. We stayed on New Year's eve and it was so fun. The party was inside and right outside the doors. Can't wait to stay again.
Parade view from 3rd floor balcony.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeremy

Liked: Cleanliness
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard Or Kristy

Liked: Cleanliness, staff & service, amenities
We booked a standard room and when we checked in they gave us a queen parlor suite! It consisted of a parlor, bedroom, and a huge bathroom with a deep tub and a shower with two heads. I’m not ashamed to admit I spent a lot of time soaking in the tub! The room was clean and plenty of towels were available. The restaurant had a great selection and the prices were good. The staff were all so friendly and helpful. I know I’m booking this in the future!
Stayed 3 nights in Dec 2025

10/10 Excellent

Margaret, Omaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent for walking around. Hotel had amazing amenities with wonderful guest events each day! The restaurant was very good with cheap drink specials. Loved the hotel itself and the town has such a rich and interesting history. Very cool place!
Stayed 5 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great food,excellent drinks, if you like old architecture it was amazing, and the best massage i have had in a long time!
Stayed 2 nights in Dec 2025

8/10 Good

Donna G

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is historical and has been updated keeping the historical look. Bed was comfortable, spacious and clean. The bathroom shower was renovated. Wifi was good. We liked having the microwave, small fridge and separate sitting area. Staff was friendly. Cleaning ladies were accomodating. We stayed during the week of Christmas so dining was limited. We were disappointed they didnt put on their website that they would not be offering breakfast as usual. We used the hot tub one night but jets werent working so that ladted about 5 minutes. We got out and decided to sit by the firepit but it wasnt working either. May have been out of propane? Parking is a long walk although yiu can park to unload in front of the hotel. The hotel provides a free shuttle to and from the parking lot and anywhere you want to go. Basin Park is right outside the door.
Basin Park at Christmas
Downtown at Christmas
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
All of the staff were very friendly; from the lobby, shuttle driver, restaurant and bar. So much history and nostalgia in this hotel. Loved everything about it -- if you are looking for modern, traditional rooms this may not be your place. Rooms are smaller and set up based on size and architecture . We loved it!
Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Location, location, location! Great staff, good room on 4th floor with no one above us. Free parking at an off site lot; there is a shuttle. We love the historic status of the Basin. Free coffee in the lobby in the a.m. Could live without the added resort fee.
Stayed 1 night in Dec 2025

6/10 Okay

Tony

Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful. Went above and beyond to make our visit fun. The activities they offer are great. The whole area is fantastic. We will be visiting again. 10 out of 10
Stayed 3 nights in Dec 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Robbin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes. Yes.
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so kind and went above and beyond to make sure we had a great stay. The Basin had a lot of great amenities and was walking distance to many shops and restaurants. Plan on staying again in the future.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, amenities
Friendly staff, didn't need to ask for anything, bed could've been better quality, very beautiful
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and historic hotel.
Stayed 2 nights in Nov 2025