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Homelink Firenze - The Key

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Photo gallery for Homelink Firenze - The Key

A bedroom with a large bed, two bedside tables with lamps, a wooden nightstand with a vase of flowers, and a brick archway above the bed.
A neatly made bed with two pillows, two bedside tables with lamps, and a large textured wall behind the bed.
A modern, well-lit room with a dining area, a sofa, and a small table with flowers.
A historic cathedral with a large dome and a bell tower, surrounded by a cityscape.
A bathroom with a shower, toilet, sink, and mirror.

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via Cittadella 22, Florence, FI, 50144
  • Place, Piazza di Santa Maria Novella
    ‪13 min walk‬
  • Place, Central Market
    ‪13 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪17 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room

A bedroom with a bed, nightstands, a lamp, a vase with flowers, and a red accent wall.

Deluxe Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A bedroom with a bed, bedside table, and a small desk.

Standard Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Room

A bedroom with a brick wall, a bed with beige bedding, a dresser, a mirror, and a small table with flowers.

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Homelink Firenze - The Key

Along with a communal living room, this smoke-free hotel has free Wi-Fi in public areas and multilingual staff assistance. Housekeeping is available on request.
Homelink Firenze - The Key offers 5 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Beds feature down duvets. This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower and bidets. Housekeeping is provided on request.
With your stay at Homelink Firenze - The Key, you're connected to the convention centre and just a quick walk from Fortezza da Basso. Features include free WiFi in public areas.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include multilingual staff, a lift and a communal living room
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Central Market
As a guest of Homelink Firenze - The Key, you'll find multilingual staff, a communal living room, and a lift. Public spaces have free WiFi.

This Florence hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Guidebooks
  • Virtual front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Accessibility

  • Lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 25 for check-in between 8:00 PM and 10:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number IT048017B4BQI9KTZG
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Homelink Firenze The Key
Homelink Firenze The Key Hotel
Homelink Firenze - The Key Hotel
Homelink Firenze - The Key Florence
Homelink Firenze - The Key Hotel Florence

Homelink Firenze - The Key Reviews

Reviews

6.2
Rating 10 - Excellent. 20 out of 94 reviews
Rating 8 - Good. 20 out of 94 reviews
Rating 6 - Okay. 14 out of 94 reviews
Rating 4 - Poor. 24 out of 94 reviews
Rating 2 - Terrible. 16 out of 94 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and great comfortable bed.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, clean bathroom and nice staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very quaint, comfortable, clean. Great location if you are discovering the city. Highly recommend staying here.
Stayed 2 nights in May 2025
Verified

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities
The shower head was broken and would not stay in place, plus anytime you activated the water (sink, shower, toilet) there was a loud annoying noise coming from the pipes. Apart from the bathroom the rest of the room was perfect
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Shawne

Liked: Cleanliness, staff & service, property conditions & facilities
It was walking distance from the train & major important sights. It had an elevator. No daily cleaning.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities
Place had everything you need when traveling. Close to main station of Florence.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

David

The property was located with easy access to the train system.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

The lady was very helpful! The room was very cute and comfy! the bathroom was quite mall, but that us just me being picky
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ananda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Easy checkin, well located, clean and tidy. I have nothing bad to say about it
Stayed 1 night in Oct 2023
Verified

8/10 Good

Lexie

Liked: Cleanliness, staff & service
An affordable conveniently located hotel with basic amenities close to the station. Staff were very helpful and quick to respond.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice and accommodating. Place was always clean.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

DONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low price, Great staying in Firenze

It's a great accommodation considering the low price. The unmanned system was very convenient.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Nour

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, 15 mins walk to the center. Spacious area. Clean
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Place is small and basic. Ginevra who checked us in was extremely nice and helpful. The location is perfect, far enough away that it’s a quiet street but still walking distance to everything. Also we had pastries and coffee at the same place around the corner every morning that were fantastic
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

HECTOR ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Deliah

Disliked: Cleanliness, amenities, property conditions & facilities
I’m not the kind to give bad reviews but it was shared bathroom no tv and the bathroom too small smells bad I don’t recommend it if you’re staying few days
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Heather

Disliked: Amenities
The room was advertised as a bed & breakfast, there was no breakfast offered. It was also advertised as a bathroom/bidet included IN the room. The bathroom was shared. There was no WiFi even when the weather was sunny and clear. A handful of mosquitos in the room too. I have about 8 bug bites from the five nights I stayed there.
Stayed 6 nights in Oct 2025
Verified

4/10 Poor

AMIR

Disliked: Cleanliness, amenities, property conditions & facilities
building and room are very very old.. for the price they are charging not good value.Just a little bit of effeft will go a long way.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Rebecca

Disliked: Cleanliness, amenities, property conditions & facilities
Shared toilet
Stayed 2 nights in May 2025
Verified

6/10 Okay

Jonathan

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Overall ok, theres no reception or lobby or anything. We had to use WhatsApp to contact the owner(?) To let us into the apartment building. The bathroom was dirty, but they let us move to another room immediately. Doors work with a code rather than a key so they just texted us to move to a new room No room service, no fresh towels etc during our stay. We probably could have requested them. Ok location, tram T2 goes towards city center, about a 10 min walk.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were comfortable, the location is great, and the staff was super nice and responsive. Although the check-in process and communication is all on-line, they always replied immediately to all my messages and requests. The only downside was the shower of the shared bathroom, which was a bit unsteady. But overall, I had good experience!
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Ricardo Marcano De

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse place ever. Dirty, insecure, dark I couldn’t stay there took my stuff and then go to a hotel
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Maher

Disliked: Cleanliness, amenities, property conditions & facilities
The check in was remotely done, quick and smooth but the room provided was terrible. The double bed is made using two single beds, not comfortable at all. The room was full of mosquitos and was a graveyard of dead flies and mosquites all around the walls. Toilet was clean but was small and getting into and out of the shower is unsafe as it is very easily slippable
Stayed 2 nights in May 2025
Verified

4/10 Poor

Ruth

There is no staff on duty. Everything is run through messages on WhatsApp. The electricity went off for 5-10 minutes my first night without notice, the pipes make gutling amd burping sounds everytime the watee is used (for washing hands, flushing toilet or showering)
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Jonathan

Liked: Staff & service
The bathroom was a little smelly when you flushed the toilet, no matter the contents inside. The entrance is a little confusing, the light is automatic so you have to switch it on when you’re entering. The overall room was nice, the bed was very comfortable, a little creaky. Overall nice stay. Had a problem with my booking and the owner was very lenient and helped me out over the phone. There is no lobby or staff, just an apartment style entrance.
Stayed 1 night in Jun 2024