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Hotel Bigallo

3.0 star property

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Photo gallery for Hotel Bigallo

View from property
Free daily buffet breakfast
Lobby
Lobby sitting area
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Vicolo Degli Adimari 2, Florence, FI, 50122
  • Place, Cathedral of Santa Maria del Fiore
    ‪2 min walk‬
  • Place, Piazza del Duomo
    ‪3 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪16 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, blackout curtains, soundproofing, free WiFi

Standard Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, blackout curtains, soundproofing, free WiFi

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel Bigallo

This smoke-free hotel features a bar/lounge, 24-hour room service and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Hotel Bigallo offers 17 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and bidets. Housekeeping is provided on a daily basis.
During your stay at Hotel Bigallo, you're just a quick walk from Cathedral of Santa Maria del Fiore. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Steps from Cathedral of Santa Maria del Fiore and 6 minutes on foot from Uffizi Gallery
  • Pets welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A library, multilingual staff, and laundry facilities are also featured at Hotel Bigallo.

This 3-star Florence hotel is smoke free.

Guests are served a free buffet breakfast daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bigallo
Bigallo Florence
Bigallo Hotel
Hotel Bigallo
Hotel Bigallo Florence
Bigallo Hotel Florence
Hotel Bigallo Hotel
Hotel Bigallo Florence
Hotel Bigallo Hotel Florence

Hotel Bigallo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 171 out of 439 reviews
Rating 8 - Good. 189 out of 439 reviews
Rating 6 - Okay. 49 out of 439 reviews
Rating 4 - Poor. 21 out of 439 reviews
Rating 2 - Terrible. 9 out of 439 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bogdan Alexandru

Liked: Cleanliness, staff & service
Very well situated and very good hotel.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the lobby windows was spectacular!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem

What an absolutely perfect little hotel in an amazing location. Directly across the way fromThe Duomo. Wonderful breakfast and pleasant professional people working at the desk. Would definitely stay again
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Lambert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, right beside the Duomo. Every major museum was walkable.
Stayed 3 nights in May 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for many Florence highlights. Good breakfast included. The bells from the Giotto bell tower and nearby Duomo could be bothersome but great alarms.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location! Bring a set a headphones to sleep with if you come during a holiday. But our room faced the Duomo square so it is completely acceptable. Kids and I had a blast! Extremely nice staff and good breakfast.
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to everything. The hotel is right next to the duomo, you can hear the bell ring everytime. Room was clean and spacious. The windowsxand drapes keep the room quiet.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great wee spot

The hotel is in a fabulous location. Right in the heart of everything. Its off a small side street so it quiet too. Very comfortable beds and verybclean. Its old. Its not a boutique hotel. Its great value. In a great location with great staff. Highly recommended
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, steps away from the Cathedral! We were able to walk to all major locations withing minutes. The room was large and accommodating. The staff were friendly and helpful. The only negative is that we were having issues with the air conditioning but the staff were as helpful as they could be.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

melania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to Duomo.

The hotel was right next to Duomo so location was on point. The hotel has small elevator (typical in Europe) as reception and rooms in 3rd floor. The service both the front desk and the breakfast buffet were very helpful. Typical Italian breakfast and it was good.
Stayed 1 night in Jan 2023
Verified

8/10 Good

crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a fantastic area! Loved having a bathtub option for the first time in our trip. The only real “problem” was not a lot of breakfast options for people with food allergies. This was not such a big deal due to a grocery store not that far away.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Jeannette Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Tammala

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property has the most AMAZING location. The stairs to checked into the room are difficult. But we were checked into a lovely room with a sensational view of the Duomo and Piazza just outside our window. The breakfast could be better, it’s more of a morning snack, but the staff’s courtesy more than makes up for it! The location is walkable to everywhere. We would just take a stroll and be at a tourist attraction before we knew it. I would definitely stay there again!
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Location, location, location. Literally steps from the Duomo. We had a queen bed and a twin. The queen was up in a loft and wasn’t very comfortable. The staff was very nice and very helpful. Breakfast in the mornings was basically continental but served its purpose. Easy check in and out.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Farzin

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Super clean room and hotel, very polite and helpful staff, great location and view, very good breakfast that was included Cons: wifi was very weak, there was no safe box in our room as it was being replaced, hard to sleep at night because of outside noise as the hotel is in busy area, sometimes there was no hot water in bathroom.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location. Close to train station and steps from cathedral and Bell’s tower. The clerks were friendly. Missed the convenience of being able to make coffee/ tea in the room. Coffee was not available for purchase either! No iron available.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very convenient spot, just outside the Duomo but being a busy section of Florence, it was also quite noisy at times. Our room was clean and maintained and we had a large bathroom that looked to be renovated in the last few years. There was a step down from the bedroom to the bathroom and that was a little dangerous if you had mobility issues or needed the bathroom at night. The staff was friendly and receptive and looked after whatever needs we had.
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Paul

Liked: Room comfort
Getting a car to this hotel is nearly impossible. You have one way streets, ped zones, roads completly closed due to construction. Hotel is next to doumo that is why, great location for traveling by train. Ticket for ped zone is in 100s of euros. Rooms have modern bathrooms but rooms are quite beat up.
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Audra

Liked: Cleanliness, staff & service
The room was clean and the reception and breakfast staff were good! However, the rooms are not soundproofed,and they do not have laundry facilities as advertised. We were kept awake by the man snoring in the next room all night. You can also hear the street noise very well. While the view of the Duomo was great, the noise was too much. The hotel also does not have decent wifi, so connectivity was an issue for our stay. We had to go to the lobby and connect through our phone's service, which was also very limited in the room.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located about 15 minutes walking distance from the train station, which is the main port of coming and leaving Florence. It was not too bad for us to walk over in a wet day with drizzles. I had to use my phone to navigate my way to find the hotel. It is located on a very hidden street - hard to find without GPS guidance. The hotel is very small and quite old. My room is very small, that could be because I booked the cheapest type of room. Staff was very pleasant, beds were so so, breakfast not impressive. I may choose a different one next time. But overall, I did not have bad experience with this vendor.
Stayed 1 night in May 2023
Verified

8/10 Good

Tingting

Liked: Cleanliness, staff & service
Location is very good, super convenient to a lot of places as stated in the hotel details. Staff was very nice. There were a few things we didn’t like: 1) the elevator is really small and it was a bit tricky for us to squeeze in one big and one small luggage and 2 people. There are a few steps to get to the elevator, so if you have a big luggage like we did, the whole getting luggage in and out can be very frustrating. 2) I would not say the A/C didn’t work but it was apparently not effective. It was still quite warm at night and we didn’t even need a sheet for sleep. It was at the border line of uncomfortably hot. 3) since it is at an excellent location you can hear the church bell ring, which was not a big problem for us. 4) Bathroom shower was ok but compared to other hotels we had stayed in Italy the water pressure was not strong.
Stayed 2 nights in Jul 2022
Verified

4/10 Poor

Leslie

Disliked: Amenities, property conditions & facilities
This is the worst hotel I have ever stayed at. The only thing it has going for it is the location. You cannot beat it - you can literally see the duomo from your window and there are a ton of shopping and eating options around. The property itself though leaves MUCH to be desired. The banister on the staircase is lose, be careful hanging onto it. The elevator is extremely small and very uncomfortable to get in and out of as there is a pretty big step just outside of it. The property is not quaint/charming, it's simply old and not very clean. The furniture in the room is dated and very cumbersome - serves no purpose at all. The hangers are all mismatched and some were broken (how much can this possibly cost to replace???). You literally have to turn your room key to the front desk every time you leave the property. They do however keep your ac on while you're away. We literally moved our beds so they could face the ac. Beds/pillows were comfortable. Shower floor is slippery. Breakfast is decent - no ice though. The girl who helped us checking out was a bit rude. We asked to leave the luggage to pick up later - she said sure "follow me" - we thought she was leading us to a safe room - nope...literally five steps away to the hallway. We asked if bags were safe there - her response: "you can take them with you if you prefer". Will never stay there again no matter how great the location is. Options abound in the area. Shop around.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura eccellente per posizione, personale molto disponibile, un pò riduttiva la colazione. Nel complesso, soggiorno perfetto.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

MARTHA DEYANIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó mucho el hotel y la vista desde mi habitación del campanario, volveré algún día
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel perfectamente ubicado con un servicio cálido y muy amable, en todo momento nos sentimos muy bien atendidos, recomendado