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IL Tornabuoni The Unbound Collection by Hyatt

5.0 star property

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Photo gallery for IL Tornabuoni The Unbound Collection by Hyatt

Relax on the covered outdoor space with city views, surrounded by comfortable seating and ambient lighting.
Relax in a serene space with a central seating area, unique chandelier, and arched doorways.
Experience the unique reception area with a stunning chandelier, arched window, and decorative mirror.
Relax in a sophisticated lounge area with a curved bench and round tables, surrounded by unique lamps and arched mirrors.
Welcome to our reception area, featuring a curved reception desk and arched columns, surrounded by decorative paneling and a unique light fixture.

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Via dè Tornabuoni 3, Florence, FI, 50123
  • Ponte Vecchio
    ‪3 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Uffizi Gallery
    ‪6 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, soundproofing, free cots/infant beds, free WiFi

Suite, 1 King Bed

  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Minibar, soundproofing, free cots/infant beds, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar, soundproofing, free cots/infant beds, free WiFi

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, soundproofing, free cots/infant beds, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, soundproofing, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

IL Tornabuoni The Unbound Collection by Hyatt

Luxury hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning.
IL Tornabuoni The Unbound Collection by Hyatt offers 62 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at IL Tornabuoni The Unbound Collection by Hyatt. During your stay, you're just a quick walk from Ponte Vecchio. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 5-minute walk from Ponte Vecchio and 7 minutes on foot from Uffizi Gallery
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and tour/ticket assistance are also featured at the luxury IL Tornabuoni The Unbound Collection by Hyatt. Parking is available for a fee.

This 5-star Florence hotel is smoke free.

IL Tornabuoni The Unbound Collection by Hyatt has a restaurant on site.

Awards and affiliations

IL Tornabuoni The Unbound Collection by Hyatt is listed in the 2022 Condé Nast Traveller Hot List.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (EUR 50 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1764FXT6L
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

IL Tornabuoni The Unbound Collection by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 98 reviews
Rating 8 - Good. 9 out of 98 reviews
Rating 6 - Okay. 4 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 2 out of 98 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM, Kingwood

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly deserving of its five-star rating. Reason number one: the exceptional quality throughout the entire property. Every detail reflects high standards — from the impeccable service and delicious food to the well-stocked bar. Not a single aspect felt like anything less than five-star.
Stayed 2 nights in Mar 2025

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences ever! Decor, service, and location couldn’t be beat! Would go back for sure! Central to high end shopping, the river, Uffizi and restaurants. Ideal!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Harpreet

Disliked: Staff & service
Not a 5 star hotel. Poor front desk communication.
Stayed 8 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our short stay at IL Tournabuoni

Amazing hotel, exceeded our expectations in every way. The hotel staff were excellent and could not have done more for us. Not only is it located in the most sought-after per of the centre but also close to everything we wanted to see. We wished we were staying lo no er, but will definitely come back to the hotel soon.
Stayed 1 night in Feb 2025

10/10 Excellent

Yehuda

Liked: Amenities, property conditions & facilities
Amazing location and beautiful hotel. The hotel is right in the center of the city center. We loved the fact we could walk everywhere. There are tons of restaurants and cafes around along with every designer store you can imagine. The staff were very friendly and helpful. I definitely would recommend this hotel to anyone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Just one night but a wonderful stay! Felt so pampered and taken care of… great staff, great room (we were upgraded for free to a suite)
View from room
Entrance
Room
Room
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne, Alamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they upgraded my room type
Stayed 3 nights in Nov 2024

10/10 Excellent

ELIANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location Great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

SONIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IL Tornabuoni Hotel was an amazing experience.. The hotel is close to literally everything, right on top of the Burberry store,great amenities and everyone at the hotel is great. All of the staff, from the front desk to housekeeping and even the doormen, are all extremely professional kind polite and just very very welcoming. The entire stay was beautiful, they accommodated my requests very beautifully and just when I thought things couldnt get any better, right as I checked out and got into my taxi, not only did the doorman open the door for me to the taxi but he also opened the door for the taxi driver as well. Very very kind and these small gestures say a great deal about humanity. I will visit Florence again, and I will stay here again and again. Definitely upgrade your room, they're more spacious with beautiful windows.
Stayed 3 nights in Oct 2024

10/10 Excellent

ELIANE

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and courteous staff. We had a beautiful room and felt very at-home here. a little away from the hustle and bustle but short walks to everything. Our favorite hotel in Italy so far
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

FLAVIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot to saty in Firenze!

Perfect localization. Friendly people. The breakfast could have more choices.
Stayed 2 nights in Oct 2024

8/10 Good

Farahnaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd stay at this hotel. We had a great time as always. Nice and clean in the best area of the town. Service and staff very courteous and nice. Will stay again for sure. Thank u for a nice stay.
Stayed 1 night in Sep 2024

6/10 Okay

Justin

Stayed 1 night in Sep 2024

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and spacious, friendly staff, and walking distance to most main attractions.
Stayed 4 nights in Aug 2024

8/10 Good

Alison, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was experiencing renovations when we stayed. However, the staff went above and beyond to ensure there was minimal disruption. The property is lovely and perfectly placed to explore Florence.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Vachik

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and quirky hotel. Rooms were great. My only real negative comment was the cost of the cocktails at the rooftop bar. $28 Euros ($43 Canadian) for a cocktail even at a hotel bar is egregious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply fabulous!!!

Five-star service, rooms, hotel common spaces and location. This hotel stay made our vacation fabulous!!! The rooms were spacious and immaculate with eye-catching decor. We ordered room service which was equal to a fine dining restaurant. The reception staff were kind and accommodating when our room was being prepared.
Room Service
Street entrance
Stayed 2 nights in Jul 2024

10/10 Excellent

eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply fabulous!!!

Five-star service, rooms, hotel common spaces and location. This hotel stay made our vacation fabulous!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

The staff made the stay very pleasant. The view of the room was good.
Stayed 2 nights in Jun 2024