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Santa Croce Top by Mmega

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Comfort Apartment | Premium bedding, down duvets, individually decorated
Front of property
Comfort Apartment | Living area | 32-inch flat-screen TV with digital channels, TV
Comfort Apartment | Living area | 32-inch flat-screen TV with digital channels, TV
Comfort Apartment | Living area | 32-inch flat-screen TV with digital channels, TV

Reviews

6.8 out of 10

Entire apartment

1 bathroomSleeps 240 sq m

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via del Crocifisso 3, Florence, FI, 50122
  • Place, Piazza della Signoria
    ‪3 min walk‬
  • Place, Piazza del Duomo
    ‪5 min walk‬
  • Place, Uffizi Gallery
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪18 min drive‬

Room options

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About this property

Santa Croce Top by Mmega

This smoke-free apartment building features multilingual staff assistance. The apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. Comforts include premium bedding and a down duvet. Other touches available are free WiFi and a flat-screen TV.
Air-conditioned accommodation at this apartment offers a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch flat-screen televisions come with digital channels.

During your stay at this apartment building, you're just a quick walk from Cathedral of Santa Maria del Fiore. The apartment offers free WiFi and a kitchen.
  • Air-conditioned apartment with kitchen, flat-screen TV and fridges
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include multilingual staff
  • Just a 5-minute walk from Piazza della Signoria and 8 minutes on foot from Cathedral of Santa Maria del Fiore
Santa Croce Top by Mmega offers its guests multilingual staff. The front desk is open around the clock.

This 3.5-star Florence apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Oven
  • Refrigerator

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Multilingual staff

Location highlights

  • In a historical district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 11:00 PM

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 50.0 per stay.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 8:00 PM and 11:00 PM
  • Crib (infant bed) fee: EUR 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.
Property Registration Number IT048017C2MHGVQGKA
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Santa Croce Top
Santa Croce Top by Mmega Florence
Santa Croce Top by Mmega Apartment
Santa Croce Top by Mmega Apartment Florence

Santa Croce Top by Mmega Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

7.6/10

Cleanliness

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication

Good to short stay in Florence.

Excellent location, property incredible and comfortable. The only downside is that you need to climb 86 steps from ground level to access the property and dangerous at night because they lack of illumination on the stairs to climb to the apartment that is located in the 5th floor.
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Myra

Liked: Communication
Disliked: Cleanliness, amenities
Nice place to stay close to everything. However, it is not kept well nor is it clean. Sofa has stains and is covered by material that is also stained and dirty. Some molding in the bathroom due to poor cleaning. Beware LOTS of stairs however Oscar at check in was a dream and helped with luggage. Street is loud at night but closing the double windows isolates very well. Overall OK but not clean.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Disappointed, the location and the property are really good, but we had a fifth floor unit, no elevator and since we are 70 and 80 years old we request for help with the luggage and was denied.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Megan

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was stunning. Beautifully decorated and modern. It had everything we needed and was within walking distance to all attractions. The company running/looking after the apartment were great with recommendations on restaurants and methods of transport to get to and from places. The only negative about this apartment was that there wasn’t a lift. The apartment is on the 5th floor which in 34 degree heat and with 20kg luggage is a difficulty to climb. You definitely have to be relatively fit to stay here. Would not recommend to the elderly. It must also be noted that there is an Irish pub three doors down, we were woken up once or twice by very loud Americans outside.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Amy

Liked: Cleanliness, room comfort, communication

Lots of steps - be warned

The apartment itself was clean, spacious, updated and pretty. The hosts do keep in communication with you. However, they don’t clearly say in the description how high up the apartment is, with no elevator. It’s the “5th floor” and about 85 steps up. I didn’t realize this when I booked it or I wouldn’t have booked it. I had to partly unpack my bag and make 3 trips up and did the same when leaving. I definitely got my workout! It’s a bit of a bummer especially when running around the city all day. The first 2 flights are dimly lit, the lights don’t really make it there and those are the most uneven steps. There is no clothes dryer, but a decent small washing machine. Also, I realize it’s an old building with old pipes, but I the shower changed from hot and cold quicker than when you see a cop doing 80mph. Additionally, the first day I questioned the area as a drug deal went down by some random people while I was waiting for the person with the keys. However, it seemed a one off and the location is actually decent! Would I stay again? Maybe if I only had a backpack.
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Hannah

Disliked: Cleanliness, amenities, property conditions & facilities, communication
MOLD! 90 STEPS! LOUD AND 90 STAIRS! DO NOT BOOK! Picture this, you finally get done lugging your suitcases and traveling to Florence. Then you are met with the assistant of the property who you have to wait on for 10 minutes to arrive after getting haggled over your arrival time multiple times throughout the day… and she asks you how many bags you have (3 larger suitcases) looks at you with wide eyes and says “you have to walk up 6 stories” and continues to say “I will meet you guys at the top” offering no help with luggage or even offering to carry a purse. We had to lug everything up over 90 stairs in a dark and hot hallway (SCARY) with no ac. Then after checking in you realize you have no hot water! So you message every single one of the assistant numbers and the property multiple times over a span of 30 hours and are hit with no response besides “send a picture of the boiler” and “there’s nothing we can do until tomorrow” which was then our third day staying at the property. Our final straw was when we were grateful to finally have a washing machine and it was COVERED IN MOLD!!! I have pictures to prove it! Not only that but dirty tissues underneath the bed, no air conditioner for long periods at a time, broken baseboards and a FILTHY STAINED couch. Now I am not normally an individual who writes bad reviews as I work in the hospitality industry, but this was terrible. We were offered no solution to our issues and had to pay for an additional hotel out of our pocket!
Stained couch
Moldy washer
Mildew
Mold
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Fatima

Liked: Cleanliness, room comfort
Disliked: Communication
O apartamento é confortável e muito bem localizado. Só q fica no quarto andar e não tem elevador. No geral muito bom!
Stayed 9 nights in Jul 2024