See all properties

Embassy Suites by Hilton Deerfield Beach Resort & Spa

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Deerfield Beach Resort & Spa

Exterior
Exterior
Bar (on property)
Outdoor wedding area
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Room service
  • Bar
  • Gym
  • Parking available

Explore the area

View in a map
950 South Ocean Way, Deerfield Beach, FL, 33441
  • Deerfield Beach
    ‪1 min walk‬
  • Deerfield Beach Pier
    ‪17 min walk‬
  • Mizner Park
    ‪8 min drive‬
  • Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed, Partial Oceanview, Sit Down Balcony

Suite, 1 King Bed, Partial Oceanview, Sit Down Balcony | View from room

Suite, 1 King Bed, Partial Oceanview, Sit Down Balcony

9.0 out of 10
Wonderful
(39 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Oceanfront, Accessible Bathtub, Juliet Balcony

42-inch plasma TV with cable channels, TV, pay films

Suite, 2 Double Beds, Oceanfront, Accessible Bathtub, Juliet Balcony

7.0 out of 10
Good
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Sunset View, Accessible Bathtub, Juliet Balcony

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 2 Double Beds, Sunset View, Accessible Bathtub, Juliet Balcony

  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Oceanfront, Accessible Roll-In Shower, Juliet Balcony

42-inch plasma TV with cable channels, TV, pay films

Suite, 2 Double Beds, Oceanfront, Accessible Roll-In Shower, Juliet Balcony

  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Sunset View, Accessible Bathtub, Sit Down Balcony

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Sunset View, Accessible Bathtub, Sit Down Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sunset View, 1.5 Bath, Juliet Balcony, Hearing Accessible

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Sunset View, 1.5 Bath, Juliet Balcony, Hearing Accessible

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Oceanfront, Juliet Balcony

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 2 Queen Beds, Oceanfront, Juliet Balcony

8.6 out of 10
Excellent
(22 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Oceanfront, Accessible Roll-in Shower, Corner Wraparound Balcony

Deluxe Suite, 1 King Bed, Oceanfront, Accessible Roll-in Shower, Corner Wraparound Balcony | View from room

Deluxe Suite, 1 King Bed, Oceanfront, Accessible Roll-in Shower, Corner Wraparound Balcony

8.0 out of 10
Very good
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Sunset View, Juliet Balcony

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 2 Queen Beds, Sunset View, Juliet Balcony

9.4 out of 10
Exceptional
(12 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Sunset View, Accessible Roll-In Shower, Sit Down Balcony

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Sunset View, Accessible Roll-In Shower, Sit Down Balcony

8.4 out of 10
Very good
(7 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront, Corner Wraparound Balcony

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Suite, 1 King Bed, Oceanfront, Corner Wraparound Balcony

7.4 out of 10
Good
(15 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Sunset View

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 2 Queen Beds, Sunset View

9.0 out of 10
Wonderful
(13 reviews)
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanview, Sit Down Balcony

Suite, 1 King Bed, Oceanview, Sit Down Balcony | View from room

Suite, 1 King Bed, Oceanview, Sit Down Balcony

8.8 out of 10
Excellent
(20 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Partial Oceanview, Juliet Balcony

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 2 Queen Beds, Partial Oceanview, Juliet Balcony

8.0 out of 10
Very good
(3 reviews)
  • 70 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Sunset View, Accessible Bathtub

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Sunset View, Accessible Bathtub

9.2 out of 10
Wonderful
(12 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sunset View, Juliet Balcony

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Sunset View, Juliet Balcony

8.4 out of 10
Very good
(43 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Oceanfront, Accessible Bathtub, Juliet Balcony, Hearing Accessible

42-inch plasma TV with cable channels, TV, pay films

Suite, 2 Double Beds, Oceanfront, Accessible Bathtub, Juliet Balcony, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Sunset View

1 bedroom, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Sunset View

7.4 out of 10
Good
(6 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Wyndham Deerfield Beach Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,060 reviews
The price is €169
includes taxes & fees
17 Sept - 18 Sept
Wyndham Deerfield Beach Resort

About this property

Embassy Suites by Hilton Deerfield Beach Resort & Spa

Beachfront comfort, a fitness centre
Spend the day relaxing on the beach or pampering yourself at Embassy Suites by Hilton Deerfield Beach Resort & Spa's full-service spa. Housekeeping is available on request.
Embassy Suites by Hilton Deerfield Beach Resort & Spa offers 244 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes dining tables. Beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. 42-inch plasma televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa 950 has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open selected days.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Deerfield Beach Resort & Spa. During your stay, you're just a quick walk from Deerfield Beach. Enjoy features like a free manager's reception, plus a full-service spa and an outdoor pool.
  • Free buffet breakfast served daily
  • Enjoy a beachfront location while dining at BT's Oceanfront
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body treatments, Swedish massages or aromatherapy at Spa 950
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the location
  • Steps from Deerfield Beach and 9 minutes by car from Florida Atlantic University
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Deerfield Beach Resort & Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee.

A business centre and meeting rooms are available. A fitness centre, a sauna, and spa services are also featured at Embassy Suites by Hilton Deerfield Beach Resort & Spa. Parking is available for a fee.

This 3.5-star Deerfield Beach resort is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The resort hosts a free manager's reception daily.
BT's Oceanfront – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 26 per night; includes in/out privileges)
  • Valet parking on site (USD 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • BT's Oceanfront

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 39.55 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self-parking fee: USD 26 per night (in/out privileges)
  • Valet parking fee: USD 29 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Deerfield Beach Embassy Suites
Deerfield Beach Resort
Embassy Suites Deerfield Beach
Embassy Suites Deerfield Beach Resort
Embassy Suites Resort Deerfield Beach
Embassy Suites Deerfield Beach Hotel Deerfield Beach
Embassy Suites Deerfield Beach Resort Spa
Embassy Suites Deerfield
Embassy Suites Deerfield Beach Resort Spa
Embassy Suites by Hilton Deerfield Beach Resort Spa
Embassy Suites by Hilton Deerfield Beach Resort & Spa Resort

Embassy Suites by Hilton Deerfield Beach Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 592 out of 1057 reviews
Rating 8 - Good. 209 out of 1057 reviews
Rating 6 - Okay. 109 out of 1057 reviews
Rating 4 - Poor. 69 out of 1057 reviews
Rating 2 - Terrible. 78 out of 1057 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 4 nights in Jun 2025

6/10 Okay

Marcella

Travelled with family
Too noisy since it’s under construction and that wasn’t mentioned on Expedia. Also the beach is short with big boulders all around. The picture shown on Expedia is deceiving.
Stayed 2 nights in Jun 2025

6/10 Okay

Jorge L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The repairs in the hotel was inconvenient due to the noise of construction. I work remotely most of the time so the noise from the jack hammer was very annoying. I was told by the front desk that my room 435 was on the opposite side of the construction, but it was not so. It was difficult holding meetings with the noise. I suggest you keep all construction on one side ONLY. For your customers accommodations!
Stayed 4 nights in Jun 2025

8/10 Good

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would have given this hotel 5 stars but made it 4 stars for two reasons. First, I booked this hotel mainly based on price, it was within budget. Upon check-in, she told me about the $35 resort fee but I thought it was optional for those who want beach chairs and fast wifi. Upon check-out I see I was charged $35 for EACH day that I stayed. When I asked them about it, they said the $35 per day resort fee was mandatory for all rooms. Argh! I didn’t know this and I had avoided using beach chairs trying to save myself the resort fee that was mentioned at check-in. Secondly, I didn’t know the area so if I ever come back to Fort Lauderdale, I will get a hotel closer to Fort Lauderdale beach. Also, $26 parking per day, the hotel does not have free parking. But all in all, the hotel was clean and the suites were spacious, and it was right on Deerfield Beach which was nice.
Stayed 3 nights in Jun 2025

4/10 Poor

Alejandro

Disliked: Room comfort
DO NOT Book here they are under renovations and you will hear loud drilling in your room constantly. It goes on from 9am-5pm everyday and is very disturbing. Other than that the property is amazing Wonderful views private beach a bar and restaurant downstairs with pool. Deerfield Beach is a very chill beautiful beach. If your going to stay here make sure to call and ask if they are still under renovations from my understanding this would continue through out the year.
Stayed 2 nights in Jun 2025

8/10 Good

Juan

Stayed 4 nights in Jun 2025

10/10 Excellent

Gina

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent other than noise from renovation
Stayed 7 nights in May 2025

10/10 Excellent

jorge

Stayed 2 nights in May 2025

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the attention and pleasant treatment
Stayed 3 nights in Jun 2025

10/10 Excellent

Vasiliki

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is currently being renovated. There was some noise during the day that ended by 5 PM. Nice pool. Room was clean and spacious.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Stayed 2 nights in Jun 2025

10/10 Excellent

Hannah

Stayed 3 nights in May 2025

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and comfortable beds
Stayed 5 nights in May 2025

8/10 Good

July, Davie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was great, location and enjoyed my time there. Reason I gave 4 and not 5 needs improvement at the restaurant.
Stayed 1 night in May 2025

10/10 Excellent

SHAREE ALEXA TRUJILLO

Stayed 4 nights in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yub

Stayed 5 nights in May 2025

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and quiet. The balcony was beautiful. The staff was helpful and friendly.
Stayed 4 nights in May 2025

6/10 Okay

Thais

Travelled with family
Liked: Room comfort

Please clean the pool bathrooms outside daily!

For one they were under renovations. I understand that, I was super happy with the room remodel, however the balcony was still under repair and we couldn’t use it. My biggest gripe was that the pool bathrooms outside were never cleaned the whole long weekend we were there. The smell of urine and wet, sludgey toilet paper was all over and every morning it looked like the day before. We found alternative bathrooms to use because it was aweful and I have small children.
Stayed 2 nights in May 2025

10/10 Excellent

Bart

Liked: Cleanliness, staff & service
Very nice property. A little noisy due to the ongoing renovations. Great free breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Karely, Miami

Stayed 2 nights in May 2025

4/10 Poor

Stanislav

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Paid for an ocean view suite, finally got nasty construction view. Nobody mentioned that in advance, no discount for that. Besides, it was noisy, disgusting sound all day long. Charges: Extra 26$ a day for parking 💩 Extra 35/ day+ taxes resort fee (never mentioned that) That’s crazy, cause suite costs 260$/night already.
Stayed 4 nights in May 2025

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was construction going on all around us . It was so loud in our room that you couldn’t hear anything . I called to see about moving rooms but they couldn’t do that cause they said they was fully occupied. But then my sister in law got a room there the same day and her room wasn’t near the construction . Will never go Back there
Stayed 4 nights in May 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exterior construction was super loud and constant even on Saturday when they said it wouldn't be going on. The rooms were great and the staff were friendly with the exception of the evening reception staff. They were annoyed by the guests and it showed. If you offer a free evening reception as value added to your guests, it should be done with a smile and hospitality. Not a harsh “NO Salt” when you ask for a margarita with salt. I worked for Hilton and Omni hotels for years and this reception crew needs training .
Stayed 6 nights in May 2025