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Gatlinburg Mountain Inn

2.5 star property
VIP Access

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Photo gallery for Gatlinburg Mountain Inn

Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets
Terrace/patio
Exterior
Reception
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
390 East Pkwy, Gatlinburg, TN, 37738
  • Anakeesta
    ‪9 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪10 min walk‬
  • Gatlinburg Convention Center
    ‪19 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(131 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Gatlinburg Mountain Inn

Motel with free parking, near Ripley's Aquarium of the Smokies
A 24-hour front desk and free self-parking are available at this smoke-free motel.
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a bath. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Gatlinburg Mountain Inn. During your stay, you're just a quick walk from Traffic Light #3. Enjoy features like free self-parking.
  • Free WiFi
  • Free self-parking
  • Guests have great things to say about the value of their stay and the clean guestrooms
  • Within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Self parking is free.

This Gatlinburg motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 374 out of 759 reviews
Rating 8 - Good. 231 out of 759 reviews
Rating 6 - Okay. 91 out of 759 reviews
Rating 4 - Poor. 41 out of 759 reviews
Rating 2 - Terrible. 22 out of 759 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Niki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

charly

Liked: Cleanliness
Strange place, English was poor, TV didn’t work, soaps were lacking.
Stayed 1 night in May 2025

6/10 Okay

Leisa

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs updating.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, walking distance to downtown with reasonable prices
Stayed 4 nights in May 2025

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deep, Drew, and their families work extremely hard to make all of their customers feel at home. They definitely go the extra mile! I will definitely stay with them when I return to Gaitlenburg Tennessee.
Stayed 3 nights in May 2025

2/10 Terrible

VANESSA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pass

I know people put positive reviews but it was horrible. The smell in the room was so absolutely unbearable. It is close to downtown but everything about the room was bad. The bed was uncomfortable.
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Stayed 1 night in May 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 times we will be back Friendly people 5 STARS!⭐️
Stayed 3 nights in May 2025

8/10 Good

Dung

Stayed 3 nights in May 2025

10/10 Excellent

Carlos Roberto Guevara del

Travelled with family
Liked: Cleanliness, staff & service
The servicios is good
Stayed 2 nights in May 2025

6/10 Okay

Emily

Stayed 2 nights in May 2025

6/10 Okay

Mark

Travelled with family
Room generally was updated and clean. But it smelled very musty when you walked into the room and always was that way during our stay. In addition, the caulking around the tub was in horrible condition. There also was not enough towels and washcloths.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Debra, Dorr

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there was very friendly, and willing to help you. It was clean, up to date, and user-friendly. Again they could not have been any more helpful. Quite, convenient! They deserve a perfect 10.
Stayed 3 nights in May 2025

4/10 Poor

Melissa, Garrettsville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Does not feel safe and wasn't very clean.
Stayed 3 nights in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You cannot beat the location for the price. Great for a weekend stay for a couple. We will be staying there again. The staff were very friendly and welcoming.
Stayed 2 nights in May 2025

6/10 Okay

Selena

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean rooms!! Will definitely stay here again!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Terrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not what we thought it was. It was good enough to sleep but tub was nasty bed was hard and it wasn't very clean
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Both times the shower was used, water ram out in the middle. Had to wait a few minutes and turn back on to finish.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great place to sleep, everything was clean and the staff were super friendly.
Stayed 2 nights in Apr 2025

6/10 Okay

Boyuan

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this place last minute as a previous plan fell through. It was in a convenient location but not too close to the party hub downtown. We had easy parking and the room was very clean
Stayed 1 night in Apr 2025

10/10 Excellent

MacKenzie

Stayed 1 night in Mar 2025