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Gatlinburg Mountain Inn

2.5 star property
VIP Access

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Photo gallery for Gatlinburg Mountain Inn

Relax in a clean and functional room with a large flat-screen TV, a comfortable bed, and a convenient nightstand.
Guests can enjoy a convenient parking area and outdoor seating near the entrance.
Welcome to this modern commercial building with a flat roof and covered entrance.
Welcome to the reception area, where a modern design and natural light create a warm atmosphere.
Relax in a serene, setting surrounded by trees, with a central bench and two cushioned chairs under a covered pergola.

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
390 East Pkwy, Gatlinburg, TN, 37738
  • Anakeesta
    ‪9 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪10 min walk‬
  • Gatlinburg Convention Center
    ‪19 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(127 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Gatlinburg Mountain Inn

Motel with free parking, near Ripley's Aquarium of the Smokies
A 24-hour front desk and free self-parking are available at this smoke-free motel.
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a bath. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Gatlinburg Mountain Inn. During your stay, you're just a quick walk from Traffic Light #3. Enjoy features like free self-parking.
  • Free WiFi
  • Free self-parking
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Self parking is free.

This Gatlinburg motel is smoke free.

Languages

American (Sign language), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 368 out of 742 reviews
Rating 8 - Good. 226 out of 742 reviews
Rating 6 - Okay. 88 out of 742 reviews
Rating 4 - Poor. 40 out of 742 reviews
Rating 2 - Terrible. 20 out of 742 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Boyuan

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this place last minute as a previous plan fell through. It was in a convenient location but not too close to the party hub downtown. We had easy parking and the room was very clean
Stayed 1 night in Apr 2025

10/10 Excellent

MacKenzie

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Checking in was smooth. However, upon entering the room there was a musky smell. Its a typical room to stay and sleep. There's a fridge and microwave, which is great because i went to the grocery store for food. So dont except it to be top notch. The bedside lamps did not have light bulbs. I addressed to the lady at the front and nothing was done during our stay there. I ended up using the bathroom light for more light. Its a 10 min walk to gatlinburg which was GREAT. Trust me, just walk, dont drive your car downtown. You'll end up paying $20-25 for parking.
Stayed 2 nights in Apr 2025

8/10 Good

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volleyball tourney

Clean room, easy parking , felt very safe , excellent service at front desk. I would return .
Stayed 2 nights in Apr 2025

6/10 Okay

Rebecca

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Constanza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how clean it felt.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean beds were comfy staff was nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service

Weekend away

I was placed at the far end of the building from the office. (Not a big deal) The WiFi was weak at that distance and kept going in and out and the remote for the TV didn't work. The gentleman at the desk was very helpful and the room was clean. For the price it was sufficient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time! Great hotel with great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation 💙

Affordable, access to attractions close walking distance, we loved the view from our room. Friendly folks all around!
Stayed 4 nights in Mar 2025

4/10 Poor

Teresa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed in this property. I read all the reviews and thought it was going to be great. We really just needed a place to lay our head for the night. The cleaning solution smell was so strong it nearly made me sick. The bathroom was gross. The tub was disgusting. There were many areas with dirt built up in the corners. I wouldn’t recommend it at all. The pillows were horrible like sheets of paper and the mattresses were not good. I wanted it to be nice, but I just can’t say I would stay here ever again.
Stayed 1 night in Apr 2025

8/10 Good

Dovie

Travelled with family
I liked the price. Be prepared to walk. There is a tram you can catch pretty close. It was clean and quite. Downtown Gatlinburg has gotten a bit too crowded for us. The boom super loud music drivers were obnoxious and disrespectful. Might visit again in off season.
Stayed 3 nights in Apr 2025

6/10 Okay

Michael

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Staff was kind of rude. My son dropped a lollipop and they met me at my car yelling at me about “what my son broke.” The service was my issue. They weren’t very friendly
Stayed 3 nights in Mar 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is older and more run down than in the pictures. Over all clean with very friendly staff. The AC was VERY noisy and rattled.
Stayed 1 night in Apr 2025

10/10 Excellent

Arnav

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay,
Stayed 1 night in Mar 2025

8/10 Good

Joey

Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Friendly and helpful staff. Quieter since it's off the main street. Price conscious.
Stayed 2 nights in Mar 2025

6/10 Okay

Jacob

Travelled with family
Disliked: Amenities
If you’re looking for a cheap place to stay with no amenities, no view, this is it!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2025

6/10 Okay

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good place to stay for a quick visit in gatlinflburg
Stayed 1 night in Mar 2025