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Wyndham Ion Majestic Genting Highlands

4.0 star property

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Photo gallery for Wyndham Ion Majestic Genting Highlands

3 indoor pools
Lobby lounge
Front of property
Gym
Daily buffet breakfast for a fee

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Grand Ion Majestic, Ion Park, Genting Highlands, Pahang, 69000
  • Place, First World Plaza
    ‪7 min drive‬
  • Place, SkyAvenue
    ‪7 min drive‬
  • Place, Skytropolis Indoor Theme Park
    ‪7 min drive‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪82 min drive‬

Room options

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, free WiFi

Studio

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Quadruple Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Bunk Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite | In-room safe, desk, iron/ironing board, free WiFi

Superior Suite

  • 72 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Bunk Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment | In-room safe, desk, iron/ironing board, free WiFi

Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Studio King Room

In-room safe, desk, iron/ironing board, free WiFi

Studio King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Studio Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Two Bedroom

  • Sleeps 4
  • Free Wi-Fi

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Swiss-Garden Hotel & Residences, Genting Highlands
Genting Highlands
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
3.6 out of 5, Good, 151 reviews
The price is €49
includes taxes & fees
17 Jun - 18 Jun
Swiss-Garden Hotel & Residences, Genting Highlands

About this property

Wyndham Ion Majestic Genting Highlands

Along with 3 indoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Wyndham Ion Majestic Genting Highlands offers 850 air-conditioned accommodations with a safe and complimentary bathrobes. This accommodation offers separate sitting areas. 42-inch LCD televisions come with satellite channels. Accommodation at this 4-star hotel has kitchens with separate dining areas. Bathrooms include a shower, slippers, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and an iron/ironing board can be requested.

3 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, AREÕMA BOUTIQUE SPA. The spa is open daily.
During your stay at Wyndham Ion Majestic Genting Highlands, you'll be close to Genting SkyWorlds Theme Park. Free WiFi in public areas, free self-parking and 3 indoor pools are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 3 indoor pools
  • Indulge in a treatment at the full-service spa
  • Amenities include convenience store, laundry facilities and a car charging station
  • On-site recreation includes a gym and a sauna
  • 10 minutes by car from Genting SkyWorlds Theme Park and 10 minutes from Infinity Room
As a guest of Wyndham Ion Majestic Genting Highlands, you'll find a full-service spa, 3 indoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, spa services, and a garden are also featured at the business-friendly Wyndham Ion Majestic Genting Highlands. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Genting Highlands hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Ion Majestic Genting Highlands has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Covered valet parking on site (MYR 30 per day)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 80 for adults and MYR 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 3 indoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • 3 indoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Kitchen
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 80 for adults and from MYR 40 for children
  • Valet parking fee: MYR 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

温德姆玖霄明轩酒店
Wyndham Ion Majestic Genting Highlands Hotel
Wyndham Ion Majestic Genting Highlands Genting Highlands
Wyndham Ion Majestic Genting Highlands Hotel Genting Highlands

Wyndham Ion Majestic Genting Highlands Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 29 reviews
Rating 8 - Good. 11 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Yan

Disliked: Cleanliness, amenities, property conditions & facilities
The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent even though it it's quite a distance from the main attractions...the staff are friendly and courteous..one suggestion would be to provide the shuttle service free for hotel guests...
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Ratnarajah

Only 1 toilet for 3-4 people in the room !
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good high end and affordable stay especially if you aren’t able to get any GW hotels. Only thing is that there is a rooftop pool that is not accessible unless you pay a seperate fee upon arrival because it is operated by Hard Rock Cafe. There is a hotel included pool on the lower floors though with a gym.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Dee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be beautiful when it’s all finished
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Rajvin

Liked: Staff & service, amenities
Great location, nice room but odour from bathroom
Stayed 1 night in Dec 2024
Verified

8/10 Good

Farish

Liked: Cleanliness, staff & service
Toilet had this bad smell from day one. Was cleaned but seemed to be a plumbing fault. In room dining was not an option as QR code not available to order.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Vithya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its a good place to stay with family or friends. However, they should improve their sewage system as there is a strong stench in the toilets. Air freshners were probided upon request. Good to also take note on details such as providing handsoap in the toilets and kitchen as well. As for the gym, there should be a sign to inform guests to take the key card from the pool towel area.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Raji

Liked: Cleanliness, staff & service
This hotel opened June 1 2024, not all amenities are open. Work is still being done. They have shuttle busses to Resort world for RM7 per person, in my opinion it should be free considering the hotel isn’t fully completed. Once all work is done I think this hotel would be beautiful place to stay. The view is amazing if you get the room facing the mountains
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice option for when you're visiting Genting Highlands. Less than 10 minutes drive from the mall and theme park area with lots of facilities within the property itself. The room was nice and clean with a gorgeous view of the surrounding mountains. Breakfast selection was OK, however some things ran out quickly due to the long weekend crowd. Facilities were fine, we enjoyed the heated pool. There is a paid rooftop experience where you can take some beautiful photos - a bit pricey but fun. Restaurant options were OK but you'll need to drive out if you want alternatives. The only thing is that some facilities weren't available - the kids playground pool didn't have water heating which made it too cold to be in and the infinity pool was closed for maintenance.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
As it is soft opening, the main attractions are not ready. The bathrooms also hv a smell. It has to do with the air ventilator. This is something the management needs to look into it and find the cause. Otherwise, the review will always be negative.
Stayed 3 nights in Nov 2024
Verified

4/10 Poor

Thien Hin

Liked: Cleanliness
Disliked: Staff & service
check-in on 25/12/25, as the experience was far below Wyndham’s expected standards. During check-in, the Indonesian female receptionist was unprofessional and lacked basic front office knowledge, unable to answer simple questions and repeatedly stating that check-in was at 3:00 pm, which I was already aware of; my request to pre-check in by submitting my details, a standard hotel practice, was met with reluctance and poor service attitude. Fortunately, Mr. Abdullah took over and handled the process professionally, being friendly, knowledgeable, and efficient. The hotel’s wayfinding system is confusing and misleading, with lift buttons and signage indicating access to floors and facilities such as Level 50, Sky Garden, and Sky Deck that are not reachable, causing unnecessary frustration. The room view was excellent and was the only positive highlight. The swimming pool water was visibly dirty with excessive bubbles that remained for hours, indicating poor water maintenance and potential hygiene risks, especially for children. Breakfast offered reasonable variety but service was slow, with empty plates not cleared despite informing staff. On a positive note, the night steam oat service was good, particularly the attentive and helpful young Myanmar gentleman. Overall, this stay was well below Wyndham’s usual standards and not worth the 6++ room rate.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Fikri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very bad experience Although the staff was very nice But lots management and facility issue 1. 7 lifts CANNOT accomodate with 40+ floors of the building. Take 1 hr to get the bellboy bring the luggage up/down. Have to use stairs to parking lot. Worse situation during breakfast time and check out time 2. Breakfast area too small. CANNOT fit with number of guest. No table to sit. Empty food not top up. Long que at egg station. Breakfast substand. Nothing great with rm60 per head breakfast. Terribly overprice. Mamak breakfast so much better 3. Reception area so small. And only 3-5 workers handling check in check out. Not proportionate with high number of guests
Stayed 1 night in May 2025
Verified

6/10 Okay

Aasif

Liked: Cleanliness
Disliked: Staff & service
One of the nicest locations I have ever seen for a hotel, however, the staff service is below, much below expectation. The check in lady was lovely but her manager/supervisor (in Mack suit) was rude to his staff and behaving in a way that he was more important than any mortal hotel guests! I stay in different hotels and have gold status in a few, but this is the first time I was told the rooms are available but I will have to pay the full early check-in price if I want that and the supervisor was instructing the front desk to say this to me. The restaurant closes after 10pm but from 9pm the staff were very reluctant to serve food as they were “closing soon”! My wife waited for 25 minutes for a portion of chips which they gave to someone else and never apologised and it was so late that their kitchen was closed.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness

Not worthy of a 5-star classification

Rooms: Entered the family room and was immediately greeted by a whiff of stale air. Ceramic tiles were uncomfortably cold; would have expected the floors to be carpeted given Genting's chilly climate. The build of the room was shoddy & shows lack of attention to detail, eg, shower glass door don't close fully, so the dry toilet area gets soaked everytime someone takes a shower. Hot water runs out quite quickly, so the next person showering will have to wait for a while. Room wifi was mediocre at best. Food and drinks: The breakfast buffet wasn't the greatest if I'm being completely honest. Selection was quite mediocre and taste-wise was average at best; quite a disappointment as Malaysia is famed for having awesome food. Saving grace was that the chefs at the live stations were all very friendly, especially at the egg station. Always smiley despite the heavy traffic flow Noteworthy details: For a new 5-star property, this hotel falls well short of expectation. As an ex-hotelier & a frequent business traveller, I have to say that this was one of the worst 5-star hotels that I have stayed in. Booked a family room & the price was similar to Ritz-Carlton KL, one of my usual hotels when I'm in KL; unfortunately, the room, facilities & service cannot be further away than the famed Ritz-Carlton. Quite shocked that we need to pay extra to use the kids' play pool & shuttle bus to Genting SkyWorld where all the main attractions are.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

KWOK YIU

Disliked: Staff & service
地點離市中心遠不方便！員工沒禮貌！
Stayed 1 night in Sep 2025
Verified

8/10 Good

HIROHISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーの下水臭だけマイナスポイント。あとは良かった。カジノへは歩いては行けません。
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Ediz FATIH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mükemmel bir otel

Kendi evimde gibi hisettim.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Shun En

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified

8/10 Good

MASAKATSU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025
Verified

8/10 Good

ISHII

Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nitin

Stayed 1 night in Jun 2025
Verified

6/10 Okay

Takashi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ajeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Shinta

Stayed 2 nights in Jan 2025