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Citadines Connect Georgetown Penang

4.0 star property

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Photo gallery for Citadines Connect Georgetown Penang

Garden
Creator video - submitted by Estelle Travels
Exterior
2 Bedroom Deluxe Loft At Block B | Private kitchen
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No. 202 Lebuh Noordin, George Town, Penang, 10300
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, 1st Avenue Mall
    ‪3 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Executive At Block A

Down duvets, in-room safe, individually decorated

Studio Executive At Block A

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Deluxe Loft At Block B

2 Bedroom Deluxe Loft At Block B | Private kitchen

2 Bedroom Deluxe Loft At Block B

  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio , 2 Twin Beds At Block B

Deluxe Studio , 2 Twin Beds At Block B | Down duvets, in-room safe, individually decorated

Deluxe Studio , 2 Twin Beds At Block B

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room , Muliple Beds At Block B

Deluxe Room , Muliple Beds At Block B | Down duvets, in-room safe, individually decorated

Deluxe Room , Muliple Beds At Block B

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Studio Deluxe At Block B

Studio Deluxe At Block B | Down duvets, in-room safe, individually decorated

Studio Deluxe At Block B

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Executive With View At Block A

Studio Executive With View At Block A | Down duvets, in-room safe, individually decorated

Studio Executive With View At Block A

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedoom Executive At Block A

Down duvets, in-room safe, individually decorated

2 Bedoom Executive At Block A

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Studio Classic At Block A

Down duvets, in-room safe, individually decorated

Studio Classic At Block A

  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Executive Twin At Block A

Studio Executive Twin At Block A | Down duvets, in-room safe, individually decorated

Studio Executive Twin At Block A

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Studio Without Window At Block A

Down duvets, in-room safe, individually decorated

Twin Studio Without Window At Block A

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Citadines Connect Georgetown Penang

This smoke-free hotel features an outdoor pool, a fitness centre and coffee/tea in a common area. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour front desk, a garden and multilingual staff assistance are on-site. Housekeeping is available on request.
Citadines Connect Georgetown Penang offers 143 air-conditioned accommodations with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. Beds feature down duvets. 50-inch Smart televisions come with satellite channels. Bathrooms include a shower, bidets and hairdryers.

This George Town hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Citadines Connect Georgetown Penang, you're just a quick walk from KOMTAR. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff, a lift and coffee/tea in a common area
  • On-site recreation includes a gym and bicycles to rent
  • Steps from KOMTAR and a 3-minute drive from Gurney Drive
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Citadines Connect Georgetown Penang offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A free area shuttle within 2 kilometres is available. Citadines Connect Georgetown Penang also features multilingual staff, a garden, and coffee/tea in common area.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MYR 9 per day)
  • Street parking available
  • Free area shuttle up to 2 kilometres
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 45 for adults and MYR 28 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 45 for adults and from MYR 28 for children
  • Nearby parking fee: MYR 9 per day (66 ft away)
  • Pet fee: MYR 500 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and outdoor lighting
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Citadines Connect Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 100 reviews
Rating 8 - Good. 31 out of 100 reviews
Rating 6 - Okay. 10 out of 100 reviews
Rating 4 - Poor. 4 out of 100 reviews
Rating 2 - Terrible. 3 out of 100 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

KAR SINN KARINA

Travelled with family
Liked: Amenities, property conditions & facilities
Staff are friendly. Amenities are adequate. Location of the hotel is good with restaurants and shops nearby. However, bed linen and towels seem "yellowish" which leaves a bad impression.
Stayed 3 nights in Feb 2026

10/10 Excellent

Wen, Bellevue

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is very well set hotel with a grand feel
Stayed 3 nights in Jan 2026

10/10 Excellent

Thi Thanh

Liked: Cleanliness, staff & service, amenities
Great venue
Stayed 2 nights in Jan 2026

10/10 Excellent

Lai Leen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly and helpful, the room is clean and the location is good.
Stayed 5 nights in Dec 2025

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Kian Tiong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2025

10/10 Excellent

Hasan

Stayed 2 nights in Dec 2025

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, amenities
Everything is good. Thank you for letting us check in early.
Stayed 1 night in Dec 2025

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice professional hotel.
Stayed 3 nights in Dec 2025

2/10 Terrible

xixi

Stayed 2 nights in Dec 2025

8/10 Good

Soudade

Stayed 3 nights in Nov 2025

8/10 Good

Marlon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, walking distance to major places
Stayed 4 nights in Nov 2025

8/10 Good

Joanna Chung Yan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great central location, close to many famous eateries, walking distance (10-15min) to the famous mural streets, and only steps away from two grocery stores for souvenirs. Friendly staff and room is fairly clean. My only small complaint is the room and its bathroom are quite small, no counter space for toiletries and not enough hooks in the bathroom to hang towels and clothes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and attentive and helpful. They made my time in Penang that much more enjoyable. It is also a very comfortable hotel. The location is right in the center of all the attractions I wanted to see. 10/10 would come here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim hue

Na
Stayed 4 nights in Sep 2025

10/10 Excellent

Serina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking distance to restaurants and food markets and shopping mall
Stayed 4 nights in Aug 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Jenny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

HRH Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Harvinder

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with a good location.
Stayed 10 nights in May 2025

6/10 Okay

Jae Shin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
.
Stayed 4 nights in Apr 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience at the door step

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
Stayed 2 nights in May 2025