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Buchanan Arms Hotel & Leisure, Sure Hotel Collection

3.0 star property

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Photo gallery for Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Boating
Exterior
Pool
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View in a map
22 Main Street, Drymen, Loch Lomond, Drymen, Scotland, G63 0BQ
  • Glengoyne Distillery
    ‪9 min drive‬
  • Loch Lomond
    ‪15 min drive‬
  • Loch Lomond Shores
    ‪15 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, individually decorated

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Hotel with free parking, near Loch Lomond and The Trossachs National Park
This smoke-free hotel features a restaurant, a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Housekeeping is available on request.
Buchanan Arms Hotel & Leisure, Sure Hotel Collection offers 52 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 3-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Buchanan Arms Hotel & Leisure, Sure Hotel Collection. During your stay, you're just a quick walk from Drymen War Memorial. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Salmon Leap Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Drymen War Memorial and 3 minutes on foot from Rob Roy Way - South
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A health club, a terrace, and a garden are also featured at Buchanan Arms Hotel & Leisure, Sure Hotel Collection. Limited free parking is available on a first-come, first-served basis.

This 3-star Drymen hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 7:30 AM to 9:30 AM.
Salmon Leap Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner.
The Conservatory – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
The Snug Bar – This bar only serves light fare.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 12.50 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Salmon Leap Restaurant
  • The Conservatory
  • The Snug Bar

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 3-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 12.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Buchanan Arms Hotel Spa

Buchanan Arms Hotel & Leisure, Sure Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 292 out of 827 reviews
Rating 8 - Good. 293 out of 827 reviews
Rating 6 - Okay. 142 out of 827 reviews
Rating 4 - Poor. 71 out of 827 reviews
Rating 2 - Terrible. 29 out of 827 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alicia, Chesapeake

Stayed 1 night in Jun 2025

10/10 Excellent

Kerry

Stayed 1 night in Jun 2025

2/10 Terrible

Stuart

Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Laura

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very comfortable place, well situated - the only down side was 30 stairs to get to our room - but it was a comfortable room. the swim and gym facilities of course were a real bonus - added to our value
Stayed 1 night in May 2025

6/10 Okay

Nigel

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Jason

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel if lacking in room ammenities. Place was certainly showing some wear.
Stayed 1 night in May 2025

10/10 Excellent

Chih Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast. Also room is big. Nice place.
Stayed 1 night in May 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.. great for walking & hiking.. close drive orcwalk to many attractions
Stayed 2 nights in May 2025

8/10 Good

Christopher, Natick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are good. Property clean and tidy. Breakfast was OK.
Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was adequate
Stayed 3 nights in Apr 2025

4/10 Poor

McKensie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I understand that this is a really old hotel but it was not clean in the slightest. Thankfully some employees changed the dirty bedding but the rest of the room was terribly dirty as well.
Stayed 1 night in Apr 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Good food , staff were helpful and the hotel was lovely. The only downside was the bathrooms need modernising a they are a bit dated with some of the tiles and decor old
Stayed 3 nights in Apr 2025

8/10 Good

Chris

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Chris

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The suitcase shelf was extremely dusty, so were parts of the bathroom. The tissue box was empty (except for 2 tissues) and not refilled after the first of two nights. The shower was on a hot setting, too hot to have a shower, nobody was able to adjust this to an acceptable temperature. The TV remote control didn't work. One of the bedside table lamps had threads hanging of it and was not working. It was the worst hotel which claims to have a 4 star rating we have ever stayed in. Hotel staff at reception and breakfast didn't make us feel welcome. The room was quite noisy, too, from 6.20am but also during the night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Stayed 2 nights in Mar 2025

6/10 Okay

Carol

Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Staff & service
Disliked: Property conditions & facilities
Enjoyed stay but been here 7 year ago starting feel tired
Stayed 1 night in Jan 2025

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice old building, friendly helpful staff, good leisure facilities. I know it's not easy but it needs some money spent on it cos it's a bit tired. Had to change rooms cos tv not working. Only one chair in each room for two people? Pay £12.50 extra for a cooked breakfast which is not kept very warm and served on stone cold plates. Expected better.
Stayed 3 nights in Feb 2025

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 1 night in Jan 2025